MASTER YOUR DEVICE - Platinummobile.net

Update and reset 329Performing a factory reset (hard reset)If you’re passing your phone on to someone else or your phone has apersistent problem that cannot be solved, you can do a factory reset(also called a hard reset). This returns your phone to the state it was inbefore the first time you turned it on.Factory reset will not erase the data and files that are on the storage card.Factory reset is not a step to be taken lightly. It’ll permanentlydelete all your data and customized settings, and will remove anyapplications you’ve downloaded and installed. Be sure to back up anydata and files you want to keep before you do a factory reset.Performing a factory reset via settings1. Press HOME > MENU, and then tap Settings.2.3.Tap SD & phone storage > Factory data reset.On the Factory data reset screen, tap Reset phone, and then tapErase everything.Performing a factory reset using phone buttonsIf you can’t turn on your phone or access the phone settings, you canstill perform a factory reset by using the buttons on the phone.1.2.3.With the phone turned off, press and hold the VOLUME DOWNbutton, and then press-hold the POWER button.Wait for the screen with the three Android images to appear, andthen release the VOLUME DOWN button.Press VOLUME DOWN to select FACTORY RESET, and thenpress the POWER button.