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How can the 'Respect Campaign' - FIFA/CIES International ...

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certain brand. 28 A survey conducted in <strong>the</strong> United States indicates that 92% of consumershave a better opinion of a certain brand if that brand contributes to an important cause. 29 87%of consumers choose a different brand than <strong>the</strong>y usually consume if this brand is linked to agood cause. As quoted on page 7 of that survey: "Good is <strong>the</strong> new Black: Cause is Here tostay". Maslow's ‘scale of needs’-<strong>the</strong>ory explains how one is driven by unsatisfied needs, andonce a basic need is provided, different needs become more signifi<strong>can</strong>t to satisfaction. 30 In ourcontext, it seems that social marketing provides a person with self-esteem and fulfillment ofoneself. Research indicates clearly that identification with corporate responsibility, acorporation contributes to a sense of <strong>the</strong> consumer's self-esteem. 31Added to that, one <strong>can</strong> point on a prominent distinct link between corporate financial successand strength of <strong>the</strong> community in which <strong>the</strong> corporation operates. A recent study, publishedby Stanford University, examined <strong>the</strong> opinions of 759 MBA graduates from top 11 schools in<strong>the</strong> United States. An amazing figure of 97.3% of respondents were willing to give up on anaverage of 14.4% of <strong>the</strong>ir salary wages to work for a fully responsible organization. 32This engagement of <strong>the</strong> workers of <strong>the</strong> corporation <strong>the</strong>mselves causes some advantages notonly for <strong>the</strong> corporation itself. The corporation allocates funds from its budget but at <strong>the</strong> sametime allocates its human resources. Project management personnel from within <strong>the</strong>corporation and human capital among its employees are allocated or even volunteering for in<strong>the</strong> project. The corporation contributes its professional knowledge, allows <strong>the</strong> use of itsfacilities and infrastructure and donates its spare equipment to <strong>the</strong> benefit of <strong>the</strong> project and<strong>the</strong>refore in last instance <strong>the</strong> society. Two examples for illustration: BritishTelecommunications Company BT in collaboration with UNICEF has set up <strong>the</strong> wellestablished internet project ‘Better world campaign’. 33 It is aimed at teaching childrencommunication skills to achieve various goals. Apart from <strong>the</strong> establishment and operation ofinfrastructure for <strong>the</strong> project, <strong>the</strong> involvement of <strong>the</strong> corporation includes about 3,000 of its28 CB Bhattacharya and Sankar Sen, "Doing Better at Doing Good: When, Why and <strong>How</strong> consumers respond tocorporate social initiatives," California Management Review (2004), 47(1), 6.29 Cone, "Research & Insights," Cone, http://www.coneinc.com/files/2007ConeSurveyReport.pdf (accessed July2, 2010).30 Abraham H. Maslow, “A Theory of Human Motivation,” Psychological Review 50 (1943), 370-396 ed.Babiak and Wolfe (2006), 215.31 Bhattacharya and Sen (2004), 6.32 MBA Research at Stanford – Stanford Graduate School of Business, "News,"http://www.gsb.stanford.edu/news/research/montgomery_mba.html (accessed July 2, 2010).33 Official Homepage of BT, “BT: Better World Campaign,” BT, http://www.btbroadbandinformation.com/betterworld-campaign/(accessed June 12, 2010).8

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