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AOPD's Response to RFP - NCPA

AOPD's Response to RFP - NCPA

AOPD's Response to RFP - NCPA

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Our cus<strong>to</strong>mers will be offered an on-­‐line solution <strong>to</strong> be able <strong>to</strong> see and even create their own purchase his<strong>to</strong>ry reports. AOPD will always strive <strong>to</strong> surpass our cus<strong>to</strong>mers’ expectations for pricing and service demonstrated in reports that accurately document our highly capable performance. We believe that the use of our cus<strong>to</strong>mer reporting <strong>to</strong>ols created by CXIintelligence will enable <strong>NCPA</strong> public sec<strong>to</strong>r cus<strong>to</strong>mers <strong>to</strong> “slice and dice” data in a manner that they may never have experienced before. The CXintelligence on-­‐demand reporting solution gives our cus<strong>to</strong>mers transparent access <strong>to</strong> their purchase information. Through CXintelligence (CXI), a full analysis of their purchases is easily available, on-­‐line and on-­demand, anytime! This comprehensive information <strong>to</strong>ol provides sales data for individual accounts, departments or cost centers. The CXI interactive dashboards and detailed reports include sales analysis by: Top Items Purchased Top Items Returned All Purchases by Item Dollar and Percentage Spend/Per Agency and Department The easy <strong>to</strong> cus<strong>to</strong>mize dashboard can be set <strong>to</strong> retrieve data for a desired time period, by the entire agency account, or a specific department…in one click. Cus<strong>to</strong>mized report templates can be set up and saved under “My Reports”, offering the ability <strong>to</strong> create detailed professional reports in seconds, which buyers can use again and again. Buyers can manage budgets and track purchasing compliance by department or item usage from the secure CXI website. Transparent access <strong>to</strong> sales data will even allow a buyer <strong>to</strong> view detailed product information, directly from invoices. CXI provides valuable insight in<strong>to</strong> purchase his<strong>to</strong>ry that can be downloaded through colorful charts, graphs and summary statistics.

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