Responding to Disasters: A Year in a Retrospectwww.ndma.gov.pkaffected around 9.2 million people. The <strong>NDMA</strong>initiated the rescue and relief operations on August13, <strong>2011</strong> and shipped tents, ration packs and nonfooditems from the reserved inventory at theirwarehouse to ravaged areas.During <strong>2011</strong> floods, <strong>NDMA</strong> resorted toemergency procurement of necessary relief itemsin accordance with the provisions of NDM Act2010. This ensured a continuous provision of lifesaving relief items procured by the <strong>NDMA</strong> fromCanteen Stores Department (CSD), the UtilityStores Corporation (USC) and other organizations/ private vendors.The emergency procurements were made in atimely, swift, transparent and efficient manner byfulfilling the legal and procedural requirements ofemergency procurement despite the timeconstraints. The emergency persisted during themonth of Ramadan when the emergency reliefefforts were even harder due to shorter workingdays and Eid holidays. The production capacity offood and non-food items was on the decline due todeclined industrial productivity.While the emergency relief operations wereunderway, continuous monsoon rains furtheraggravated the conditions in Sindh and parts ofBalochistan, increasing the demand of tents, rationpacks, and other lifesaving NFIs.The emergency procurement was undertaken in aswift manner, being cognizant to the importance oftransparency. It was ensured that all requirementsand procedures for fair and timely procurementwere followed despite the time constraint andurgency in supply of relief goods in accordancewith statutory provisions under the sections 9 (aand f) and32 of NDM Act 2010,besides emergencyprocurement provisions under Rule 42 of PublicProcurement Rules 2004.The <strong>NDMA</strong> sent the relief items to respectivePDMAs to cater for the increasing flood-hitpopulation. Details of relief items procured by the<strong>NDMA</strong> during Floods <strong>2011</strong> are as under:a.Family Tents 105,333b. Ration Packs 2,016,516(36297 metric tons)c.Water Purification Tablets 5,000,000d. Mosquito Nets 100,000e.Water Filters 5,1003.2.3. USAID Support:The support provided by USAID throughInternational Organization for Migrants (IOM)during the response of Floods <strong>2011</strong> enabled the<strong>NDMA</strong> to provide 23,000 ration packs (18 kgeach) to the flood affectees in Sindh. USAID alsobuilt the logistic capacity of <strong>NDMA</strong> by providingtransportation of relief items from Islamabad to theflood affected areas.In addition, the support was also provided toenhance the human resource of <strong>NDMA</strong> duringemergency phase. With this assistance, <strong>NDMA</strong>was able to hire the services of Emergency SupportStaff to augment response capacity, and sectoralexperts and programme officers as part of theStrategic Planning Unit (SPU) that effectivelyworkedfor following:-(1) Preparation of Polices related to response,gender issues, camp management, andtheir implementation(2) Assistedplanning and tailoring ofresponse activities in line with the everchanging ground situation(3) Assisted in resource mobilization(4) Coordinate sustained relief and recoveryefforts; and share information with allorganizations for a common and clearpicture3.2.4. Coordination &Monitoring:The<strong>NDMA</strong> deployed its officers in the affecteddistricts for facilitation. In spite of damaged roadinfrastructure,the Authority effectively mobilizedrelief items for the affected population. Theofficers so deployed, successfully coordinated therelief efforts with the District Authorities for theaffected Districts, monitored the relief convoys32 <strong>Annual</strong> <strong>Report</strong> <strong>2011</strong>Chapter 3
www.ndma.gov.pkResponding to Disasters: A Year in a Retrospectand over saw their timely distribution. Theseofficers also shared / provided the correct pictureand much needed information with the Authorityfor effective response. Subsequently, these officersplayed a pivotal role in on ground coordinationwith the UN and other implementing partners.3.2.5. Tele-Healthcare Services:The <strong>NDMA</strong> launched Pakistan's first telehealthcaremobile unit in September, <strong>2011</strong> toattend to the flood affected areas in Badin, TandoMohammad Khan and Mirpur Khas districts.Speaker National Assembly Dr. Fehmida Mirzainaugurated the pilot project in Badin.were sponsored by AMAN Foundation; and, werefully equipped with vehicles sporting top-of-thelinebiometric devices which streamed live video,and audio through wireless broadband or EDGEbasedmobile internet to a specialist facility for thediagnosis of ENT, dental and skin diseases.3.3. Rapid Response PlanThe <strong>NDMA</strong>, in collaboration with UNOCHA,undertook a joint rapid needs assessment in thedistressed districts of Sindh and Balochistan onSeptember18, <strong>2011</strong>. Information from the jointrapid needs assessment formed the basis of theRapid Response Plan Pakistan Floods <strong>2011</strong>. TheThese centres boasted live-videoconsultation, medical equipmentand call centers operating 24/7 ontoll-free numbers. Each unitcomprised of 2 medical doctorsassisted by 2 paramedics. Whererequired, calls would beforwarded to the specialists inKarachi. The centers had thefacility to maintain medicalrecords for future references.Thepatients were issued medicalnumbers by hand and/or viamobile phones. The systemtreated more than 200 patients ondaily basis during the length of<strong>2011</strong> floods. The facility is stilloperational at Badin.3.2.6. TelemedicineMobile UnitsTo provide timely and swiftmedical advice to the floodaffectees in Sindh, the <strong>NDMA</strong>provided state-of-the-arttelemedicine mobile units. Thefacility was inaugurated at PressClub, Karachi by the members ofparliamentary committee on theflood relief. The mobile unitsChapter 3e-Health services one of <strong>NDMA</strong>’s major concerns<strong>Annual</strong> <strong>Report</strong> <strong>2011</strong> 33