The Board of Directors and the General Manager/Chief Operating ...
The Board of Directors and the General Manager/Chief Operating ...
The Board of Directors and the General Manager/Chief Operating ...
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70 Chapter 2Leadership/Legislative Conference. CMAA’s Leadership/Legislative Conferenceis designed for CMAA chapter leaders, <strong>of</strong>fering extensive information onleadership techniques for use in chapter management as well as information onlegislative issues affecting <strong>the</strong> club industry.Chapter Education. A variety <strong>of</strong> educational programs are <strong>of</strong>fered on amonthly or quarterly basis by <strong>the</strong> more than 50 CMAA chapters located throughout<strong>the</strong> United States <strong>and</strong> around <strong>the</strong> world.Assistant <strong>Manager</strong>s’ Conference. An established chapter endeavor is <strong>the</strong>Assistant <strong>Manager</strong>s’ Conference. Sponsored by a different CMAA chapter eachyear, it consistently receives excellent evaluations <strong>and</strong> has proven to be an effectiveprogram for assistant managers.<strong>Manager</strong> in Development (MID). <strong>The</strong> <strong>Manager</strong> in Development Program is aunique opportunity to experience <strong>the</strong> value <strong>of</strong> organized mentoring. It is a h<strong>and</strong>son,modular-style, workbook/CD series is designed for assistant managers, departmentalsupervisors, or club interns to complete as <strong>the</strong>y conduct regularly assignedclub duties.MID participants learn about all functional areas within a club; prepare <strong>the</strong>mselvesfor career advancement; attain a challenging <strong>and</strong> measurable benchmarkin club management; confirm studies in a working club operation; <strong>and</strong> develop arelationship with a club manager as a mentor. This program is a gateway to <strong>the</strong>club management pr<strong>of</strong>ession <strong>and</strong> provides opportunities for personal <strong>and</strong> pr<strong>of</strong>essionalgrowth, a source <strong>of</strong> fresh ideas <strong>and</strong> enhancement <strong>of</strong> practical skills gainedthrough actually working in <strong>the</strong> club.O<strong>the</strong>r Associations. Educational opportunities for club general managers are alsoavailable from a number <strong>of</strong> o<strong>the</strong>r associations that serve <strong>the</strong> club <strong>and</strong> hospitalityindustries. <strong>The</strong> Educational Institute <strong>of</strong> <strong>the</strong> American Hotel & Lodging Associationhas a wide range <strong>of</strong> textbooks, seminars, <strong>and</strong> certifications that are <strong>of</strong> valueto club managers. 9 <strong>The</strong> Educational Foundation <strong>of</strong> <strong>the</strong> National Restaurant Association<strong>of</strong>fers educational seminars <strong>and</strong> workshops dealing with food <strong>and</strong> beverageoperations. 10 <strong>The</strong> American Management Association is an excellent source<strong>of</strong> materials on management <strong>and</strong> <strong>of</strong>fers hundreds <strong>of</strong> courses <strong>and</strong> seminars insuch general management categories as purchasing, research <strong>and</strong> development,human resources, technology, <strong>and</strong> finance <strong>and</strong> accounting. 11 <strong>The</strong> National ClubAssociation represents <strong>the</strong> mutual business interests <strong>of</strong> social, recreational, <strong>and</strong> athleticclubs; it provides a variety <strong>of</strong> club-related publications <strong>and</strong> o<strong>the</strong>r services. 12Endnotes1. Much <strong>of</strong> <strong>the</strong> information in this chapter was adapted from Bridgette M. Redman, TopicalReference Series: White Papers on Club Management, Issues 1–6 (Lansing, Mich.: EducationalInstitute <strong>of</strong> <strong>the</strong> American Hotel & Lodging Association, 1997). Copies <strong>of</strong> thisbook can be obtained by contacting <strong>the</strong> Club <strong>Manager</strong>s Association <strong>of</strong> America, 1733King Street, Alex<strong>and</strong>ria, VA 22314; tel. (703) 739-9500.