The Board of Directors and the General Manager/Chief Operating ...

72 Chapter 2meeting agenda—A tool used to help make meetings more effective; it lists all topicsto be covered in a meeting.minutes—A document recording what takes place at a board or committee meeting.Review Questions1. What are some problems that might occur if a club’s board of directors is toobig? too small?2. What are some of the advantages a club enjoys by having long terms of servicefor board members?3. Why is it a good idea to give new board members an orientation to their newroles as board members?4. What are some topics typically covered by a club’s bylaws?5. Why is it important for a board meeting to have a written agenda?6. What are some ways a new general manager can get started on the right footwith his or her club?7. How can a club general manager discreetly encourage his or her board togovern the club, not try to manage it?8. What are some of the professional development opportunities available toclub general managers?Additional ReadingCarroll, George P. “Here Today, Here Tomorrow: Improving a Manager’s StayingPower.” Club Management, June 1990.Chait, Richard P. How to Help Your Board Govern More and Manage Less. Washington,D.C.: National Center for Nonprofit Boards, 1993.Henderson, Edward. “Lions Among Us,” in Master Club Manager Monographs,Volume1, Numbers 1–6. Alexandria, Virginia: Club Managers Association ofAmerica, 1995.Houle, Cyril O. Governing Boards. San Francisco, Calif.: Jossey-Bass Publishers,1990.Hurley, Gerald F. The Private Club Leadership Guide. Washington, D.C.: NationalClub Association, 1991.Lewis, Ralph F. “The Art of Choosing Board Members,” in The Corporate Director:New Roles, New Responsibilities. Boston, Mass.: Cahners Books, 1975.Merritt, Edward A. “Hospitality Management: A Study of Burnout in Private ClubManagement.” Master’s thesis, Pepperdine University, Malibu, Calif., 1995.