Award Ceremony - ap.hunterdouglas....

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QUEST for EXCELLENCE 2002The Quest for Excellence seminar was initiated by Hunter DouglasSingapore to raise the standards of professionalism in the buildingindustry. The first event in the biennial series which was held inYear 2000, attracted more than 200 people.Quest for Excellence 2002 will be held at the Shangri-La Hotel, Singaporeon 22 March 2002. At the stimulating, half-day event, presenters with wideexperience and impressive track-records will provide participants withvaluable insights that will enable them to better position themselves andtheir businesses, to cope with the rapid changes in the industry.The high-impact programme will feature ‘The Pursuit of Excellence’ by MrGoh Chong Chia, Deputy Managing Director, TSP Architects + Planners PteSeminar Programme1.00 PM Registration.1.25 PM All participants to be seated.1.30 PM “The Quest Journey”by Mr. Chua Yew Hor,Managing Director,Hunter Douglas Singapore.1.45 PM “The Pursuit of Excellence”by Mr. Goh Chong Chia,Nominated Member of Parliamentand Past President of the SingaporeInstitute of Architects and HonoraryPatron of the Society of InteriorDesigners (Singapore).2.15 PM “Dreams of an ExtraordinaryWindow ……”2.30 PM Tea Reception3.00 PM “Best Practices in Service Excellence”by Mr. Nolan Tan, Chief Executiveand Principal Consultant of TheService Quality Centre Pte Ltd.4.00 PM “Presenting Yourself Professionally in Business”by Ms. Jill Lowe, Jill Lowe International5.00 PM “Know More about Beautiful Windows …..”5.30 PM See you at QUEST for EXCELLENCE 2004Ltd; ‘Best Practices in Service Excellence’ by Mr. Nolan Tan, Chief Executiveand Principal Consultant, Service Quality (SQ) Centre Pte Ltd; and ‘PresentingYourself Professionally in Business’ by Ms Jill Lowe, Jill Lowe International.Quest for Excellence 2002 is supported by the Singapore Institute ofArchitects (SIA), Singapore Institute of Surveyors & Valuers (SISV), Societyof Interior Designers (Singapore) [SID(S)] and the Interior DesignersAssociation (IDA).SIA members who attend the seminar will receive two points for theirContinuing Professional Development Programme, while those members ofSISV who attend will obtain an accreditation of 5 hours in their ContinuingProfessional Development Programme.“The Pursuit ofExcellence” by Mr GohChong Chia, DeputyManaging Director, TSPArchitects + PlannersPte LtdThis presentation looks at the uniqueresponsibility of interior designers andarchitects as they translate their deep, micro-level understanding ofgeometric configurations, texture, colour and materials, into exciting livingand working spaces, suited to the age, gender, lifestyles and working habitsof clients and tenants, in such a way as to contribute to the realisation ofenvironment-friendly, culture-sensitive and functional urban developments.Mr Goh Chong Chia served as a Nominated Member of Parliament (NMP) inSingapore and is the Deputy Managing Director, TSP Architects + PlannersPte Ltd. An architect in private practice for close to 30 years, Mr Goh hasalso held positions of responsibility on various committees of the SingaporeInstitute of Architects (SIA). He was elected SIA President for the term 1993to 1996 and continues to serve the institute in various capacities. Mr Gohalso serves as a Region IV Council Member of the International Union ofArchitects (UIA). In May 2001, he was inducted as the Honorary Patron ofthe Society of Interior Designers (Singapore), SID(S).Mr Goh studied architecture in the UK, on a British Council / PSC Scholarship,obtaining a Diploma in Architecture from the Birmingham School ofArchitecture in the UK, in 1972, and a Bachelor of Science with Honours inArchitecture, the same year. He was the recipient of the 1971 / 1972 PhippsBequest Prize. Mr Goh is a Corporate Member, Royal Institute of BritishArchitects (RIBA); a Fellow Member, SIA; a Corporate Member, PertubuhanAkitek Malaysia (PAM); and a Fellow Member, Society of Project Managers.He is registered with the Board of Architects Singapore and Lembaga AkitekMalaysia, and is also a Registered Inspector (Building Fire Safety Works).22
QUEST for EXCELLENCE 2002QUEST for EXCELLENCE 2002‘Best Practices inService Excellence’ byMr Nolan Tan, ChiefExecutive and PrincipalConsultant, ServiceQuality (SQ)Centre Pte LtdIn today’s ever-changing world, trends,tastes and customer types are constantlyevolving. To stay one step ahead, it isimperative to incorporate futurerequirements of our customers into ourstrategic plans, says Mr. Nolan Tan. He will share his experiences onthe need to constantly define customer segments, entrench customersthrough a deliberated contact management programme, ensure customersatisfaction and, above all, win customers over to be our advocates.The SQ Centre is a highly respected international management consultingand training company. The centre of excellence was set up jointly bySingapore’s Productivity & Standards Board (PSB) and Singapore Airlines.SQ Centre helps organisations establish a customer-focused and innovativeculture. It has helped more than 750 organisations, both private and public,for over a decade. Mr Tan oversees the growth and development of thelocal establishment as well as its franchises abroad. Lending his consultingexpertise to help companies define their service missions, Mr Tan guidesthem in formulating strategies and developing a competitive edge for theirservice performance. He also conducts service management workshops forthe public sector.‘Presenting YourselfProfessionally inBusiness’by Ms Jill Lowe,Jill Lowe InternationalIn her talk, Ms Lowe will cover ‘WardrobeManagement’ and ‘The CommunicationStrategy’.‘Wardrobe Management’ will deal with‘The Road to Excellence - Attitudes andMindset, Lifestyle Assessment’; ‘TheImage Inventory’; ‘The Universal Colour & Harmony Concept, ColourAuthority’; and ‘Hairstyles, Eyewear, Shoes & Other Accessories’.‘The Communication Strategy’ will address ‘Building Trust, Building Support& Gaining Confidence’; ‘4S on Posture & Poise’; ‘Express Your Smiling Power- Focus on Face, Mouth & Eyes’; and ‘Business Etiquette’.Equipped with an engineering background, Jill pursued her interest in Art andBeauty in the United Kingdom and received her certification from UK BeautyTherapists in 1984. She was later trained and appointed by Color Me BeautifulInc and Always In Style Inc, both leading image consulting companies in theUS, to pioneer the image business in Southeast Asia. Since 1985, Jill hasbecome one of the most successful image advisors in the region. She ispresently a professional member of the AICI (Association of Image ConsultantsInternational). Jill’s rich experience and wealth of knowledge have allowedher to train many Image Advisors, to form a network in the region.Jill Lowe International is a personal image-creation company based inSingapore. The company was established in 1985 with the vision of providingpremium image services for men and women who are serious about success.Over the years, Jill Lowe International has continued to set the servicebenchmark, by delivering high quality and value through its programmes.Since winning the prestigious Gold Award in Service Excellence fromAmerican Express in 1993 and 1994, the company also obtained PlatinumAwards for Best Performing Colour Me Beautiful consultant worldwide fornine consecutive years. Jill Lowe International now stands amongst themost outstanding image consulting companies in the region.Jill has worked with many prominent Singapore companies and majormultinational corporations based in the republic. Jill Lowe International’s clientlist includes such organisations as Bloomberg, HSBC, Hewlett Packard, ChaseManhattan Bank, FJ Benjamin Holdings, Hyatt Hotel, M1, Singtel, JohnHancock Life Assurance Co Ltd, KPMG Peat Marwick, Temasek Holdings,Pidemco Land, and Development Bank of Singapore, to name a few.At Your ServiceFor more information please call 4797888 or email hds@hunterdouglas.com.sg23
Page 1 and 2: Issue 10January 2002A Corporate New
Page 3 and 4: What Makes Hunter Douglas Singapore
Page 5 and 6: SINGAPORE INSTITUTE OF ARCHITECTS -
Page 13 and 14: Republic of Singapore Yacht ClubKep
Page 15 and 16: Elephant & Castle Eco-Towers (Resid
Page 17 and 18: SESC - Pompeia Leisure Centre.(1977
Page 19 and 20: used in EIHMS Building in Surrey, U
Page 21: LUXALONAluminium Cell CeilingThe LU

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