GEM - Log in - Comic Relief

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The form usually has a lot of hidden text which enables it to be displayed correctly.However, depending on your browser or word settings this text may sometimesappear. There are two reasons this may appear:1. In some versions of internet explorer one of the settings prevents a user frombeing able to do this. In internet explorer they need to go to their internetoptions, select the security tab, deselect ‘Enable Protected Mode’ then select‘Apply’2. In word there is a ‘Show/Hide’ icon – ‘’ - which if selected will display allhidden text. You should deselect this to view the form without an y hiddentext.Where can I find guidance on how to complete my proposal?Throughout the form we provide guidance on answering questions, where we think itwill be useful. You can find this in the ‘GUIDANCE’ links next to each subsection.I can’t increase the size of the pop-up box containing on screen guidance. What canI do?This only happens for the browser internet explorer; we are working to resolve this. Ifyou use GEM in an alternative browser, such as Firefox or Chrome, you will be ableto increase the size of this box.Where can I find a copy of a proposal I have submitted?You should go to ‘Proposal’ and then ‘View my proposals’. GEM presents a list ofany proposals you have submitted. You should select the underlined ID reference tosee a list of any documents you have submitted for your proposal. You can selectthe proposal in this list to generate a word copy of your form.6GEM guidance and FAQS vr1.0
Managing my grantYou can manage your grants through GEM. GEM will send you an email 30 daysbefore you are due to submit reporting documentation (such as six monthly or annualreports) to us. A task will be created for you on GEM which will ask you to upload thedocument(s) required. You can click on the name of the task, follow the instructionsto upload your document(s), and then submit the document. Once submitted, thetask will disappear from your dashboard and your grant owner at Comic Relief will beable to review your document(s).The first tasks will be triggered for any conditions which are due on 2 nd October 2013or later. For any conditions due before this date, you should submit your reports tous as you have done previously, through the International(ReportInternational@comicrelief.com) and UK (UKGrantReports@comicrelief.com)mailboxes or direct to your grant owner here at Comic Relief.FAQs and troubleshootingCan I contact my Comic Relief grant officer/manager (‘grant owner’) through GEM?You can submit reporting documentation through GEM but for all other conversationsyou should still email or call your grant owner at Comic Relief as you have donepreviously. From your dashboard, you can find contact details for your grant ownerby doing to ‘Proposals’ then ‘View my proposals’. You should select the underlined‘ID’ reference to see the record for the proposal. On the summary tab, you can seeyour grant owner’s contact details.Where can I see documents on GEM related to my grant?From your dashboard, you should select ‘Proposals’ then ‘View my proposals’. Youshould select the underlined ID reference to see the record for the proposal. On thedocuments tab you can see the documents related to your grant.Where can I see the payment schedule and conditions for my grant?From your dashboard, you should select ‘Proposals’ then ‘View my proposals’. Youshould select the underlined ID reference to see the record for the proposal. On thesummary tab, you can see your payment schedule and conditions.I’ve accidentally submitted the wrong document on GEM. What can I do?You should email the document to grantsinfo@comicrelief.com and we will replacethe incorrect document on GEM. We will email you to confirm we have done this.Where can I find guidance on how to upload my reporting documentation?Guidance is provided within the ‘Instructions’ box in any task you are sent on GEM.I have a task on my dashboard to submit a report. What should I do?If you are ready to submit the report, you should select the underlined text under theheading ‘Task’ (for example ‘Submit business plan’). This takes you through to ascreen with instructions on how to complete the task. If you are not ready to submitthe report, you can wait until you are ready and the task will remain on yourdashboard.7GEM guidance and FAQS vr1.0
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GEM - Log in - Comic Relief

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