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Structure of the Council (Continued)Council Co-chairsCouncil co-chairpersons are elected from among Council membership to serve two-year terms.One co-chairperson is elected each year and begins his or her first term as co-chair “elect.” Theco-chairperson who has served one year begins his or her second term as “senior” co-chair.Because Council chairpersons serve two-year terms and continue as Active Members duringtheir leadership, it is possible that a co-chair may complete four, rather than three, years ofActive Membership before transitioning to Emeritus Membership.Council MeetingsAll Council meetings are held the fourth Tuesday of each month from 5:30 to 7:30 p.m. Dinneris served and complimentary parking is provided.Co-chairpersons collaborate with the Council’s program manager and administrative liaison toset the agenda for Council meetings. Patients, families and staff may bring to the Council issuesor proposed programs for which they are seeking input or suggestions. Co-chairpersons areavailable to members outside of meeting time and make final determination of appropriateness ofpresentations for Council meetings.Agenda items include presentations by guest speakers, discussions of topics raised by Councilmembers, as well as committee and project updates. The Council’s administrative specialistrecords minutes, which are reviewed and voted for approval at the next meeting.CommunicationThe majority of communication with Council members and co-chairs outside of meetings is donevia e-mail. Membership and project grids are use to manage contact information and workload.The program manager and administrative liaison are always available to answer questions,provide clarification, or hear your suggestions and ideas.Committee and Project WorkCouncil members serve on three different types of committees:• DFCI/CHB standing committees• DFCI/CHB short term projects or task forces• Projects as identified by PPFACCouncil members are required to participate on at least one committee, task force, or project. Allare listed on the PPFAC Committee/Project Grid, which is updated regularly. The timecommitment for each varies.Patient and Family Advisory Council | pfac@dfci.harvard.edu | (617) 632-4319Page 10 of 18
Committee and Project WorkDFCI/CHB Standing CommitteesSome examples:6West Operations Committee:Inpatient care improvement team working with clinical and operations leaders to manage andimprove inpatient care.Center for Cancer Care Patient and Family Working Group: Multidisciplinary committee of thenew Center for Cancer Care to design the first three floors of non-clinical areas that will servicepatients and families (e.g. lobby, cafeteria, retails pharmacy, etc.)Joint Quality Improvement / Risk Management (QI / RM) Committee: These Board of Trusteeslevelmeetings are held on a quarterly basis and are attended by the co-chairpersons of both thePediatric and Adult PFACs. This committee reviews major QI/RM issues/projects that impactpatients and families at Dana-Farber. PFAC members are asked to provide the adult and pediatricpatient and family aspects during these sessions.Pediatric Clinical Operations Group (PCOG): Outpatient care improvement team working withclinical leaders and members of the multidisciplinary team to improve outpatient care. Examples:renovations, scheduling, procedure changes.Patient/Family Communications Committee: Committee recommends policy, developsstrategies, and addresses broad issues of patient/family communications at Dana-Farber with thegoal of using communications to enhance the patient/family experience. It aims to help patientsand families participate in decision-making about their care, cope with their cancer, andunderstand the Institute better. Another goal is to assist staff in improving their communicationswith patients/families.Patient Safety Committee: Discussions of safe care practices, as well as efforts related to patientsafety research, education, and quality improvement.Volunteer Advisory Council: A working advisory group, which at this time meets approximatelyfour times per year. One PPFAC member attends. Usually it has been a co-chairperson, but thiscan be open to a rotating system, as well. Originally in November 2003, the purposed of thegroup was to evaluate the current stat of Volunteer Services, seek opportunities for growth andevaluate the mission to provide compassionate, well-trained, resourceful volunteers to assiststaff, patients, their families and friends.This Council consists of representatives throughout the Institute, including Nursing and PatientCare Services, Research and Administration. It is critical to have PFAC volunteers as part of thegroup. As current volunteers of the Institute, as well as former patients and/or family members,we offer and provide a unique perspective to the volunteer department that we all depended soheavily on during treatment.Patient and Family Advisory Council | pfac@dfci.harvard.edu | (617) 632-4319Page 11 of 18
Page 6 and 7: Dear Council Member,Thank you for j
Page 8 and 9: Structure of the CouncilThe PPFAC i
Page 12 and 13: Committee and Project Work (Continu
Page 14 and 15: Glossary of TermsAttending Physicia
Page 16 and 17: Directory (Continued)Children’s H
Page 18: Directory (Continued)David B. Perin

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