CODE of CONDUCT - Total.com

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8 BUSINESS PRINCIPLESEMPLOYEESTotal has confidence in the loyalty, motivation, competence and senseof responsibility of its employees.We expect them to adhere to the highest standards of integrity and avoidany conflict of interest.We pay particular attention to our employees’ working conditions,respecting individuals, avoiding discrimination, and protecting their healthand safety.We include our employees in our development by encouragingthe distribution of information, dialogue and consultation.We respect their personal lives.We recruit personnel solely on the basis of our requirements andthe specific capabilities of individual applicants.We develop their professional skills and careers without discriminationregarding race, gender, or affiliation with a political, religious, or unionorganization or minority group.All employees have an annual performance review with management, atwhich objectives are set, performance assessed and career developmentdiscussed. Career development is facilitated by appropriate training.TOTAL • CODE of CONDUCT
BUSINESS PRINCIPLES 9SUPPLIERSAND SERVICE PROVIDERSTotal’s policy regarding our suppliers and our service providers is to:• Respect each party’s interests, with transparent and fairly negotiatedcontract terms.• Expect them to adhere to principles equivalent to those in ourCode of conduct.• Expect them to improve, on an ongoing basis, their Human Rightsstandards and procedures.BUSINESS PARTNERSTotal applies its Business Principles and Rules of Individual Behaviorwhenever it leads or operates a joint venture.When we do not lead or operate a venture, we require the leaderor operator to apply principles that are compatible with our BusinessPrinciples and Rules of Individual Behavior.TOTAL • CODE of CONDUCT
Page 3: CHAIRMAN AND CEO’S MESSAGETOTAL I
Page 6 and 7: 6 BUSINESS PRINCIPLESOUR GROWTH IS
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Page 16 and 17: 16 THE ETHICS COMMITTEECOMPOSITION
Page 18 and 19: 18 THE ETHICS COMMITTEE• Reviews,
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Page 23 and 24: ETHICS CHARTER 23Total expects the

CODE of CONDUCT - Total.com

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