Stress book draft.pdf

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Frank McDonald “Stress Management – Awareness and Coping Strategies”Coping with Stress:Behavioural Strategies47
Frank McDonald “Stress Management – Awareness and Coping Strategies”Behaviour Patterns and StressThree successful types of behaviour (what people do and say) when underpressure that counteract most stress-producing and self-defeating behaviours:• Assertiveness• Levelling, listening, validating skills• Problem-solvingAssertivenessAssertiveness is the direct, honest, open communication of your thoughts,feelings, wants and opinions. It is done without getting loud and aggressive.Your communication shows that you are sensitive to the other person's rightsand that you will stand up for yours.Assertiveness is often a more successful alternative to aggression or nonassertiveness.Both of these have fear as their basis. Aggression involves fear of losing poweror control of the situation. Non-assertiveness is founded on losing approval orfears of other's aggression.See the following Table that compares the three styles.Among the more common job-stress related situations are those that have to dowith making and refusing requests, setting limits on the demands made of youand clearly communicating them. An exercise on this is set out below.Steps towards assertiveness1. Develop a set of assertive beliefs and a sense of yourpersonal rights. See "Bill of Assertive Rights."2. Become aware of the situations you could be more assertive in.48
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