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alignmentINGENIKUSTMH o r i z o n sImprove team alignment, trust, cooperation,coordination, customer focus and culture ofgood reputation.PREFACEIn INGENIKUS alignmentteams of four participants operatetrading vessels in „Tradingmare,‚ an island country. Inthe market they face stiff competition that is able to workvigorously to win the market leadership and hence themajority of the gains from trade. The „creative shipping,‚the team with the four vessels need to achieve threecomplementary goals: (i) each ship captain must achieveher/his own target; (ii) the four captains, as a whole, mustbeat the competition in sales; and (iii) they must do it witha great reputation, which can only be earned by focusingon the clients’ needs. The rival is always ready to steal thecustomers and make deliveries, so the competition is notonly for the provision of the goods to the final customer,but also to acquire the right kind of customer at the righttime. While simulating the competition in this islandcountry, the participants have fun and learn the value ofaligning their personal objectives with those of thecompany, the significance of focusing on the client needsand the importance of trust and good teamwork.LEARNING OUTCOMEThis challenging workshop will allow participants to:• Understand the significance of a ‘common objective’and aligning themselves to achieve it• Improve their customer orientation (needs and qualityrequirements)• Improve their understanding capacity for interlacedthinking (strategic orientation and tactical excellence)• Understand the role of cooperation and coordination indelivering results• Enhance their capacity to find ‚out of the box‛solutions to common business problems• Enhance their coordination and cooperation skills andteamworkgame solution ltd.Wilhelmstrasse 6 Phone +41 43 366 92 20CH-8005 Zürichinfo@gamesolution.chSwitzerlandwww.gamesolution.ch

© 2006 game solutionAll rights reservedMETHODOLOGYRole play games make it possible to structure everydayteam performance problems in a scenario whereparticipants show their own natural behavior. Theirdecision-making and organizational behavior can bemeasured and judged against a counter-factualbenchmark; and discussed in a constructive manner.Moreover, role play games provide the participants theopportunity to observe and reflect upon their ownbehavior in a safe and fun environment, increasing thelikelihood of positive mindset change.The alignment workshops use experiential learningmethod and are delivered with game solution’sproprietary INGENIKUS technology.• Participants will run a model company for a number ofsimulated business periods• They develop their team strategy and execute it• Continuously monitor their rival’s position and makeadjustments and tactical improvements in deployment• Create a system of communication and informationsharing that would lay the foundations of trust andcooperation• Undertake all relevant decisions under intensepressure from competition and attempt to stayfocused on the common goalAUDIENCE• Business and technical employees in sales andmarketing departments• Product managers and employees in productdevelopment and product research• Operations personnel and members of project teamsAPPLICATION• Workshops with groups of 12 to 300 and more people• Groups are divided into teams of 4 – 8 participants• 2 – 3 hours per session• Development of customized scenarios to reflect thespecific business requirements and operational issueson requestLANGUAGES• English• French• Italian• German• Chinese