nhs forth valley formulary 11 - Community Pharmacy

Forth Valley Formulary Eleventh Edition 2012/13Appendix 16Medical Communication with theBeatson West of Scotland Cancer CentreThe Beatson West of Scotland Cancer Centre treats patients from all over theWest of Scotland and sometimes beyond. They are aware that sometimes thereare difficulties with communication and therefore have issued the followingadvice on how to get in touch:Out of Hours: Contact Oncology SpR on-call via Beatson switchboard on 0141301 7000. They will be able to answer most questions immediately. If specificpatient information is required they will endeavour to phone you back within 30minutes. Through their internal records system they will at least have access tothe last letter on the patient. This should be sufficient to allow for executivedecision making. Consultant staff at the Beatson have also indicated that theywould be happy to answer specific questions about their own patients.Switchboard at the Beatson have the relevant contact numbers. Normally thiscontact would be consultant to consultant.Normal working hours: SpR on call has page 3277 and will endeavour to get areply on all queries within 30 minutes. SpR’s may pass on the request to aspecific team for action but you will not be asked to transfer or hold.Protocols: Common oncological emergencies policies have been developed inForth Valley for both primary and acute care, in line with Beatsonrecommendations. These are designed to facilitate the urgent care measuresrequired in these situations. It is expected that such patients will then bediscussed and management arrangements agreed with the Beatson consultantstaff.Referrals: The “Clinic Finder” on the Beatson website(http://www.beatson.scot.nhs.uk) allows referring staff to explore the mostappropriate route to refer an individual patient to a member of the site specificteam that serves that geographical catchment area. Click on the ‘For CancerProfessionals’ tab to locate the Clinic Finder on the left of the screen.Page 83