Ecommunication: Harnessing Cyber Civility M. Laurel ... - My Laureate

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Employee Morale MattersThe previous quote was from Neal Patterson,chairman of the board, chief executive officerand co-founder of Cerner Corporation.After the email was released, company stockplummeted 22% as analysts questioned theimpact on company morale.
Efail?Did you know that 28% of our workday is spent on unnecessary emailinterruptions?Estimated cost of wasted time byknowledge workers equals $650billion dollars per year (Spira, 2008).
Page 1 and 2: Ecommunication: HarnessingCyber Civ
Page 3: What would you do if…You received
Page 7 and 8: Patience is a VirtueEmail is a form
Page 9 and 10: Email EttiquetteFollowing the best
Page 11 and 12: Subject Lines Rock!Good subject lin
Page 13 and 14: Avoid an abundance of acronymsUnles
Page 15 and 16: Avoid CurtBe concise but not clippe
Page 17 and 18: Vent and Save to DraftsTo rage is h
Page 19 and 20: Ignoring Is an Answer• Avoiding a
Page 21 and 22: NonWalden Real Life Example•AS OF
Page 23 and 24: How to Help• To: WritingSupport@w
Page 25 and 26: Composition and ComposureThe act of
Page 27: • Or comments….Questions

Ecommunication: Harnessing Cyber Civility M. Laurel ... - My Laureate

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