40-138M.pdf - Pickering Interfaces

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SECTION 5 - CONNECTOR INFORMATIONpickeringTHIS PAGE INTENTIONALLY BLANKPage 5.10HIGH DENSITY 2A VERSATILE RELAY MODULE 40-138
pickeringSECTION 6 - TROUBLE SHOOTINGSECTION 6 - TROUBLESHOOTINGINSTALLATION PROBLEMSThe Plug & Play functionality of Pickering switch cards generally ensures trouble-free installation.If you do experience any installation problems you should first ensure that all cards are properly seated in their slots.Improperly mated cards may go undetected by the operating system, or may be detected as a card of an unknowntype. They can also cause the computer to freeze at various stages in the boot sequence.If your system employs MXI-3 you should check the integrity of all MXI-3 links. When the system is powered up, andduring Windows start-up, you should expect to see periodic activity on the MXI-3 RX/TX (yellow) indicators, clearingto leave only the PWR/LNK (green) LEDs illuminated. The RX/TX indicators should show activity when you attemptto access a card.DIAGNOSTIC UTILITYThe Pickering Diagnostic Utility (accessible through the Programs>>Pickering>>PXI Utilities menu) generates adiagnostic report of the system’s PCI configuration, highlighting any potential configuration problems. Specific detailsof all installed Pickering switch cards are included. All the installed Pickering switch cards should be listed in the“Pilpxi information” section - if one or more cards is missing it may be possible to determine the reason by referring tothe PCI configuration dump contained in the report, but interpretation of this information is far from straightforward,and the best course is to contact Pickering support: support@pickeringtest.com, if possible including a copy of thediagnostic report.In the “VISA information” section, if VISA is not installed it’s absence will be reported. This does not affect operationusing the Direct I/O driver, and is not a problem unless you wish to use VISA. VISA is a component of NationalInstruments LabWindows/CVI and LabVIEW, or is available as a standalone environment.If VISA is present and is of a sufficiently recent version, the section “Pipx40 information” should present a listingsimilar to “Pilpxi information”.Please note that the Diagnostic Utility cannot access cards if they are currently opened by some other application,such as the Test Panels or Terminal Monitor.HIGH DENSITY 2A VERSATILE RELAY MODULE 40-138 Page 6.1
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