Developing the HFI Social & Organisational Domain: Final Report

HFIDTC/2/WP2.18/3Version 2/14th May 2009the background cultural influences that need to be considered in the design of militarycapability. The information obtained from this activity also provided inputs for linkingthe framework to other HFI domains and the DLOD, and provided a range of potentialtools and techniques associated with the sub-domains and elements to populate theframework. Fewer military examples than expected were obtained through the literaturereview.Information generated from these activities was then analysed and reviewed to generatelists of emerging themes and requirements, and some initial outline for the HFI 7 thdomain boundaries. This identified the purpose of the 7 th domain:• To improve organisational performance through the creation of suitableorganisational structures, social environments and processes.• To assist the creation of ‘socio-technical systems’ that integrate the structural andtechnological requirements of an organisation and the needs of the people in theorganisation.The list of SOF identified from the scoping activities was then developed into a prototypeframework to provide a consolidated source of information about 7 th domain issues.More detailed information about the framework can be found in [1]. Based on the subdomainsin the prototype framework the Social and Organisational domain has beendefined as:“The process of applying tools and techniques from organisational psychology,management studies, information science and system of systems domains in order toconsider the organisational configuration, social environment and ways of working in acapability”.3.3 Stakeholder reviewThe next stage in developing guidance for the 7 th domain was to circulate the prototypeSOF framework for stakeholder review. The following sections describe this activity andsummarise the key findings and suggestions for improvements.3.3.1 PurposeThe prototype framework was reviewed with stakeholders and other researchers andpractitioners to confirm the suitability of the content and discuss potential applicationprocesses. Initial presentation of this work suggested that the information contained in theSOF framework could have use beyond the traditional scope of HFI users. Therefore, theframework was reviewed with military stakeholders, other than those with a DefenceEquipment & Support (DE&S) (IPT/industry) perspective, to ensure the content wasrelevant and usable for their various needs.3.3.2 ParticipantsA total of nine organisations were able to review the material and provide feedbackwithin the project timescales. More organisations were invited to participate but were notable to contribute within the project timescales. The military stakeholder review team6