Developing the HFI Social & Organisational Domain: Final Report

HFIDTC/2/WP2.18/3Version 2/14th May 2009Table 1 – SOF sub-domains and elementsSub‐domains &ElementsOrganisationalConfigurationStructureOrganisational HierarchyAuthority StyleStaffingConnectivityRoles andResponsibilitiesJob DesignSocial EnvironmentTeamsCultureTrustEthosCore ValuesPrideAllegianceInformal StructuresWays of WorkingLeadershipPoliciesProcesses & ProceduresGuidelines & PracticesWorking TimesCapability StressorsMethod ofCommunicationInformation SharingDescriptionStructural composition of the organisation and its associated parts.Physical composition of the organisation.Team and organisation structure as defined by authority.Degree of delegation and supervision.Numbers, mix, and type of personnel involved in the organisation.Links within and between organisations.Roles, responsibilities and tasks undertaken by an individual, team or organisation inrelation to a specific system.Groups of roles and responsibilities allocated to specific posts or jobs as documentedand detailed by a formal job description.Teams or groups who have shared objectives in relation to their work and interactwith each other in order to achieve those shared objectives.Social factors within an organisation which impact behaviour in a social setting. Suchas what motivates people to behave in a particular way and the social ‘glue’ thatbonds people.Ways that groups are defined and how people interact in the social and physicalenvironment.Ways to create a positive, confident, expectation so that the behaviour of an individualor a system encourages mutual trust between interested parties.Culture, values, goals and aspirations of an organisation.Principles and sets of standards that people have within particular contexts.Means that generate a sense of self‐esteem and satisfaction.Means that generate a sense of belonging to a team or organisation and a sense ofownership.The knowledge, skills and attitudes that make up individual habits and personality thatinfluence task performance.Abilities of individuals to influence, motivate and enable others to contribute towardsthe team goals and their effectiveness within an organisation.The processes by which the organisation functions.Convey the general intentions, approach and objectives of an organisation.Series of steps that convert inputs to outputs in a system and the organisation’saccepted working methods and courses of action.Procedures that are non‐mandatory and conventions, customs, habits, traditions thatare learned at work.Timings within which the activities of an organisation are undertaken.Elements of the capability that introduce stress, such as length of operational time,fatigue, illness or injury.Ways by which individuals, teams and organisations relay information, commands andinstructions to each other.Shared information to improve shared situational awareness and mutualunderstanding.Consider the impact of change on each of these sub‐domains and elements12