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January 2007 - Myrtle Beach Area Chamber of Commerce

January 2007 - Myrtle Beach Area Chamber of Commerce

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u Continued from page 21How long has The Mobility Center beenin business?Since June 1996.How many people work at The MobilityCenter?Ten full-time employees.What’s a typical day like?A typical day at The Mobility Centerbegins with several customer phone callscoming in with questions regarding howinsurances work to help the customersobtain the products and/or services thathave been ordered by their physician andwith our employees coming in to gatherup files and equipment for that day’sdeliveries. We get a good bit <strong>of</strong> walk-incustomer traffic with the same questionsand concerns or for an appointment to testout equipment first hand and make finaldecisions on what product they would liketo receive.What do you enjoy most aboutyour job?The satisfaction <strong>of</strong> helping those withsome type <strong>of</strong> physical, musculoskeletal,neurological, vascular, cardiovascular, orpulmonary abnormality, disease state, orcondition to be achieve a better quality <strong>of</strong>life through the quality products and/orservices which we provide.What makes it challenging?The challenging part <strong>of</strong> our jobs is the factthat when we are faced with providingour customers with our products and/orservices, they are sometimes in a depressedstate <strong>of</strong> mind, have feelings <strong>of</strong> hopelessnessand have finally come to face fact thatthey may have to actually need equipmentto aid them with theircondition. The familymembers who are involvedare also sometimes in astate <strong>of</strong> grief as some <strong>of</strong> ourcustomers are in the endstages <strong>of</strong> diseases and it is areal tough thing to convincethem that our products andservices will actually helpthem to a better quality<strong>of</strong> life. Reimbursementfrom Medicare is also a realchallenge to keep up withand survive by. In the everchanging reimbursementarena, we find ourselvesspending the most <strong>of</strong> ourtime trying to figure outhow to <strong>of</strong>fer the highestlevel <strong>of</strong> quality serviceamongst seemingly endlesscuts in pay for them.How’s the medicalequipment business doingin the Grand Strand?The Grand Strand is awonderful place to be in the medicalequipment business as far as I amconcerned. There are droves <strong>of</strong> peoplemoving here from all over the nationto have a better lifestyle, and it is still agood deal here compared to a lot <strong>of</strong> otherparts <strong>of</strong> the nation. The Grand Strand iscentrally located between the Northernand Southern Coast states, and hasmoderate weather with all four seasons <strong>of</strong>the year to enjoy. Given all that the GrandStrand has to <strong>of</strong>fer, it really seems to attractthe 50 plus aged population and ourbiggest customer base is in that age group.Any new products or services?We <strong>of</strong>fer a wide realm <strong>of</strong> products andservices, and are always on top <strong>of</strong> and tryto <strong>of</strong>fer the latest in technological advancesin any <strong>of</strong> them.The Mobility Center has been a memberfor 10 years. What has the chamberdone for you? What benefits/serviceshave you used?The chamber has been a wonderfulorganization to be a part <strong>of</strong>. There are somany ways to benefit from the chamber’s<strong>of</strong>ferings and advantages <strong>of</strong> membership.There are educational seminars to learnnew things at, networking opportunities tointeract and share businessexperiences with other businesspeoplein the community and has always beena good source <strong>of</strong> referrals to us forthose visiting or relocating to theGrand Strand.<strong>Myrtle</strong><strong>Beach</strong><strong>Area</strong><strong>Chamber</strong>.combb

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