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CHC08 Disability Behaviour Support Skill Set Learner Resource ...

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<strong>CHC08</strong> <strong>Disability</strong> <strong>Behaviour</strong> <strong>Support</strong> <strong>Skill</strong> <strong>Set</strong><strong>Learner</strong> Guide Book 2: CommunicationAccording to Speech Pathology Australia, all of those aspects of communication fit into fivemain areas:1. Speech. The physical production of sounds.2. Language. Understanding what words mean, putting sentences together, writingclearly, and understanding written language.3. Pragmatics. The social conventions of how we interact with each other.4. Fluency. The smooth rhythm and pattern of talking.5. Voice. The production of sound by vibrating the vocal cords. iACTIVITY 1.2: What do you think are the most important principles of effectivecommunication?Complex Communication NeedsPeople who have complex communication needs (CCN) are unable to communicateeffectively using speech alone. They and their communication partners may benefit fromusing augmentative and alternative communication (AAC) methods, either temporarily orpermanently.Many people with a disability have complex communication needs which cover a range ofissues in the areas of speech, language, auditory and visual processing. CCN considersreceptive language skills (difficulties understanding spoken language), expressive languageskills (difficulties producing speech), or both. Some general characteristics of CCN are:The inability to follow instructions.Incomprehensible speech.Difficulty in identifying visual cues.Overly slow speech.Trouble with articulation, voice, and fluency.Stuttering.Difficulty in forming sentences (often saying words out of order).ACTIVITY 1.3: Give an example of a client you work with who has complex communicationneeds.© Community Services and Health Industries <strong>Skill</strong>s Council Ltd www.cshisc.com.au Page 5 of 76

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