Canticle Newsletter: 11.8.11 (1 MB) - Sacred Heart Hospital

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growth pillar Behavioral Health Clinic (continued from page one) Ricardo Bayola, MD, a child, adolescent and adult psychiatrist at Sacred Heart Hospital, is now seeing patients at the clinic, ages three to 18. Counselors from St. Joseph’s Hospital’s L.E. Phillips-Libertas Treatment Center in Chippewa Falls, who are specialized in psychotherapy and marriage and family counseling, will also see children, adolescents and adults at the clinic. The clinic will be open 9 am to 6 pm, Monday through Friday, with extended hours as needed. Patients can make an appointment with a counselor by calling 715-717-5899 or Toll Free 855-717-5899. The clinic will take most insurances, as well as Medicare and Medicaid. A free community open house will take place November 15 from 3:30 to 6 pm, just in time for National Mental Health Wellness Week (November 13–19). Registration is not required to attend the open house. Tours will be given and light appetizers and refreshments will be served. On November 4, an internal blessing and dedication was officiated by Father Edmund Klimek, Senior Chaplain, Sacred Heart Hospital. The event, held at the clinic, was attended by hospital leaders, colleagues, and medical staff. The prayer of dedication asked for guidance and blessings over this new area and all who seek and provide treatment within it. Hospital Receives a New Look Sacred Heart Renovates Exterior to Enhance Patient Care Beginning this January, Sacred Heart Hospital will begin a three year, $20 million process to overhaul the exterior of the hospital and provide Sacred Heart with a new look. This renovation, beginning on the North side and ending on the front of the hospital, will not only completely change the look of the hospital, but most importantly, will also enhance patient comfort. In addition to replacing the leaky original windows and supports installed when the hospital was first built in 1964, this process will also include replacing the heating and cooling induction units in every patient room. Throughout this process, colleagues are reminded to read and obey all posted signs, as colleague entrances will be effected. Thank you in advance for your cooperation and understanding. Additional information will be provided as construction begins. Love-Lights Reminder Memorializing Loved Ones Living and Lost Deadline for Love-Light printing in the Leader- Telegram is Monday, November 21. Forms can be found at the Information Desk, Family Waiting Center, Cafeteria and Sacred Heart’s Cancer Care Center. Completed forms must be dropped off at the Volunteer Services Office no later than noon on December 21. For more information, please call the Volunteer Partners Office at 715-717-4255.
Clinical, Emotional, And Spiritual Support Oncology Receives Donation of Tea Cart and Clock from Grateful Family On October 27, Sacred Heart Hospital’s Oncology Department received a generous donation from a family who recently lost a loved one. The items consist of a clock with a small engraved plaque that reads “Times a Wastin” and an antique Tea Cart. In Oncology, this cart holds a deeper significance as it is also known as a Grieving Cart, which is supplied with coffee and cookies, and brought into the room of a dying patient to help console them, their family and friends. More importantly, during this process the nurse takes time to offer their condolences. The nurse plays a critical role in not only caring for the patient, but also the family. This is a time for the family to gather round the patient and talk about memorable events in the Hospital Participates in National Quit Smoking Day On November 17, Sacred Heart Hospital is participating in the American Cancer Society’s Great American Smoke Out by encouraging all smoking colleagues to quit “Cold Turkey.” The hospital’s cafeteria will feature a booth 1. Tobacco makes my health insurance cost more. with additional information about the program and smoking succession, including 2. Tobacco a “Pledge causes to Quit” premature card that wrinkles will enter and colleagues bad complexion. into a drawing to win a free box of nicotine replacement patches for that challenging first 3. Tobacco causes bad breath and smelly clothes. week. In addition, the cafeteria will offer a Cold Turkey Combo Special including 4. Tobacco a cold turkey causes sandwich, lung and chips, heart and disease. 16 oz. fountain drink for only $3.29. 5. Tobacco causes wheezing, coughing and shortness of breath. “The Great American Smoke-Out is a terrific opportunity for smokers to 6. Tobacco causes a hairy tongue. commit to a 24-hour period without tobacco,” said Georgia Smith, RN, MHA, OCN, 7. Director, Tobacco Sacred causes Heart stained Cancer teeth. Care Center. “Most ex-smokers state that the most difficult part of quitting smoking is that first day. We hope everyone 8. Tobacco causes cancer. will support their fellow colleagues who make the pledge to quit that day, and hopefully 9. Tobacco forever.” causes For death. more information, please contact the hospital’s Center for Healthy Living at 715-717-1600. Take the Great American Smoke Out FACTS individuals life. The nursing staff, along with Pastoral and Palliative Care, are sensitive to the emotional and spiritual needs of the family, and consider it a privilege to Paula Probst (left) and the be intimately family of Marie Diedrick connected to the family throughout the dying process. Thank you to the family of Marie Diedrick for their generous donation, which in her memory will help bring much needed comfort to patients and families in the future. Did You Know? An ‘Always’ Hospital Service Tip of the Week New HCAHPS Survey Pays for Quality of Care With publically reported HCAHPS surveys currently underway, creating a culture of ‘Always’ has never been more important. HCAHPS measures our patients’ perception of the consistency with which we meet their needs; ensuring that facilities will be reimbursed based on the percentage that those needs are ‘Always’ met. ‘Always’ is about every patient, every department, every shift, and every day. In an experience-based survey, patients must experience excellent care on all shifts and with every interaction. Possible question: Q. Before giving you any new medicine, how often did hospital staff tell you what the medicine was for? Possible responses: A. ALWAYS, Usually, Sometimes, Never Service excellence
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Canticle Newsletter: 11.8.11 (1 MB) - Sacred Heart Hospital

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