Journal - Trumpf GmbH + Co. KG

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Knowledge: Maintenance and repair LoTHAR WEBER, OPERATIONS MANAGER, H. P. KAYSSER: “Working closely with TRUMPF’s technical staff, 80 percent of all ‘house calls’ can be avoided from the very beginning. That is the quickest solution. What I like best is that the TRUMPF technician diagnosis errors while we’re on the phone, using remote “Teleservice”. The next morning a package of spare parts arrives and the problem is solved. Waiting for the technician is completely eliminated.” H.P. Kaysser, Leutenbach Nellmersbach, Germany, founded in 1947, staff of 360, www.kaysser.de. CNC sheet metal technologies, fine-gauge sheet metal, robotic welding and connection technologies, laser welding, 3-D cutting, laser labeling. 14 TruServices Journal 02|08 toward eliminating the problem. Often production can be resumed once the phone call is completed. If this proves to be insufficient, then more than one thousand service technicians are on call to repair the machine. They have years of experience and are all trained centrally at the TRUMPF Training Center in Ditzingen. The technicians are all networked with each other and are familiar with the history of every individual machine, know about current configurations and have information on prior use. This is expertise that is required when the task is to solve problems as quickly as possible, on the spot. Foresight is better than hindsight Whenever it’s a matter of machine availability, regular and professional maintenance, fast and reliable repair services are essential. The machine will thank you — with a longer service life, greater value retention and uniform production quality. To permit you to plan this work and calculate its costs, TRUMPF Service Agreements can be expanded as desired, depending on what services are available in your particular region, to create a customized package, including spare parts services and Technical Service. >> truservices@de.trumpf.com MAuRo FERRI, PRODUCTION MANAGER, SMEG: “We have maintenance contracts for all of our equipment. The advantages are easy to see. Higher machine efficiency and reduced in-house maintenance effort — in terms of the amount of hours involved and the knowledge required. We have also had good experience with the technical service department’s remote maintenance capabilities.” Smeg S.p.a., Guastalla (RE), Italy, founded in 1948, 1,780 employees, www.smeg.com. Household and kitchen appliances such as ovens, stand-alone ranges, vent hoods, washing machines and special accessories. Maintenance training prepares the machine operators to undertake the most important tasks.
More performance every day // Do you own a machine that really ought to be automated to handle your firm’s bulging order books? Do you have a used machine that is missing some desirable options? Or do you have a new machine that needs functions you overlooked when placing the order? That is no problem. TRUMPF’s extensive range of functional enhancements makes for retroactive optimization of both older and more current machines. And such projects can often be carried out without machine downtime. The experts at TRUMPF can install, for example, automation components, additional software modules or process monitoring capabilities that are tailored to the machine. TRUMPF technicians performed more than 1,300 product enhancement projects in the last year. The advantages are clear: Companies can expand their manufacturing capability with flexibility and, even after the sale, can increase the productivity of their machines. >> retrofit@de.trumpf.com Product Enhancements boost productivity Bending the right angle from the very first try: The ACB sensor makes its measurements while bending transpires and automatically sets the desired target value. // What appears to be the same is not always identical. Experience has shown that gauge tolerances, the rolling direction or the tensile strength can vary within a single lot of sheet metal. That often makes it necessary to bend beyond the desired final angle. The machine operator is perfectly justified in expecting to achieve precise angles without having to revert to a second round of bending. The key here is a sensor that measures the bending angle during the bending process and then automatically specifies the appropriate set-point value. With the ACB (Automatically Controlled Bending) sensor, every angle will be perfect from the very start. Up to eight sensors can be mounted as Product Enhancements Bringing an older machine up to state of the art — retrofits are the key. Always at the right angle A good part right from the very first unit: The high-speed ACB angle sensor eliminates extensive trial runs for bending programs desired along the pressure beam in the TruBend Series 5000. Three sensors, arranged in parallel, ensure good bending angle accuracy along the entire length — even for very long profiles. All of the ACB functions are integrated into the user interface. The TASC 6000, a new generation of controls integrated into the TruBend Series 5000, features a 2.8 GHz processor and an optimized calculation algorithm. These improvements shorten the amount of time required to measure and correct the angle — and further boosts operating efficiency in the TruBend Series 5000. Excellent productivity and superb precision: That is not a contradiction for TRUMPF machines. >> abkantwerkzeuge@at.trumpf.com TruServices Journal 02|08 15
Page 1 and 2: 02/08 TruServices Journal Sheet met
Page 3 and 4: Bending Hardox steel: A tough custo
Page 5 and 6: A bag of tricks Grounding lugs in o
Page 7 and 8: A tough customer Hardox steel is ma
Page 9 and 10: sions and damage to the sheet metal
Page 11 and 12: All at once TruTops Convert calcula
Page 13: Genuine parts: the spare parts serv
Page 17 and 18: TRUMPF technology expert Michael We
Page 19 and 20: A small step with a big impact // S

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