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FREQUENTLY ASKED QUESTIONSQ: Where can I find the Colgate Code of Conduct?A:You can find it on OurColgate.com as well as on Colgate’s external website www.ColgatePalmolive.com. If you don’t have Internet access, you can also obtain a copy from Human Resources anywherein the world. The Code is available in 40 languages.Q: How do I know what standards apply in the workplace?A:Colgate complies with all laws and regulations everywhere we operate. In addition, there may bespecific Company policies and procedures that address the topic. Start with the Code of Conduct—but make sure to ask your manager, Human Resources, Global Ethics and Compliance, or theGlobal Legal Organization if you don’t find the answer you’re looking for.Q: To whom does the Code of Conduct apply?All Colgate employees at all levels must adhere to the Code of Conduct. There are no exceptions.A:Q: What if I violate Company policy by accident?A:All Colgate employees have a responsibility to ensure that their actions are consistent with the Codeof Conduct. This is why we ask you to review and certify to the Code of Conduct each year, andto complete any required training you are assigned. You are also expected to bring any questionsor concerns to your manager, Global Ethics and Compliance, or the Global Legal Organization.If you take actions that are inconsistent with the behaviors described in the Code or otherCompany policies, stating that you had good intentions or that you didn’t know your actions wereinappropriate may not protect you from disciplinary action or legal consequences.Q: My manager told me to do something that I think might be against the law.What should I do?A:You should talk to your manager to make sure that you understand the request. If, after thatconversation, you still have concerns, you should contact Global Ethics and Compliance on theColgate Colgate-Palmolive EthicsLine or the Global Legal Organization to report your concerns:Colgate-Palmolive EthicsLineethics@colpal.com1-800-778-6080 (North America)1-212-310-2330 (call collect from outside North America)1-212-310-3745 (Fax)Remember, it is never acceptable to break the law, regardless of who told you to do it. Never riskyour job or the Company’s reputation by doing something illegal or unethical.COLGATE-PALMOLIVE COMPANY 31
Q: Where can I go for training on additional compliance and ethics-related questions?A:Contact local Human Resources, Global Education and Training, the Global Legal Organization orGlobal Ethics and Compliance.Q: Is the Code of Conduct confidential?A:No, we make our Code of Conduct available on our website and provide copies upon request.Q: Do we expect our suppliers to follow Colgate’s Code of Conduct?A:We expect our suppliers to demonstrate the same high ethical standard that we adhere to withinthe company. Colgate-Palmolive Company has developed a Supplier Code of Conduct, which isavailable in several languages and can be found on our Company website under the “Work with Us”section for Suppliers.32 CODE OF CONDUCT
Page 1 and 2: CODE OF CONDUCTLiving Our ValuesCAR
Page 3 and 4: LIVING OUR VALUESBy living our Colg
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Page 7 and 8: Our dealings with each other should
Page 9 and 10: As Colgate people, we strive to adh
Page 11 and 12: safeguarded. Trade secrets and othe
Page 13 and 14: Managers and others responsible for
Page 15 and 16: We are fortunate to have a group of
Page 17 and 18: Q:A:As part of my job, I make arran
Page 19 and 20: In addition, we exercise care in th
Page 21 and 22: Q:A:A business contact told me abou
Page 23 and 24: Beyond the obvious or traditional g
Page 25 and 26: • a safe and healthy workplace pr
Page 27 and 28: We strive to serve the best interes
Page 29 and 30: SEEK GUIDANCE AND REPORT CONCERNSYO
Page 31: CODE OF CONDUCT SUBJECT MATTER INDE
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English - Colgate

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