Machine Readable Travel Documents - ICAO

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Part 3. Machine Readable Official Travel Documents � Volume 1 Section III. Security of design, manufacture and issuance III-11 Basic measures Additional measures — good physical security of the premises with controlled access to delivery/shipment and production areas, document storage facilities and personalization equipment; — full audit trail, with counting and reconciliation of all materials (used, unused, defective or spoiled) and certified records of same; — all document blanks and other security-sensitive components serially numbered with full audit trail for every document from manufacture to dispatch; — where applicable, tracking and control numbers of other principal document components (e.g. rolls or sheets of laminates, optically variable feature devices); — secure transport vehicles for movement of blank MRtds and other principal document components (if applicable); — details of all lost and stolen travel document blanks to be rapidly circulated between governments; — appropriate controls to be in place to protect the production, personalization and issuance systems from internal fraud. — CCTV coverage/recording of all production areas, where permitted; — centralized production, personalization and issuing of documents; — computerized systems can also be used to authenticate document issue, for example, by affixing digital security devices including steganographic features. 6.2.2 Internal security of the issuance process Appropriate controls must be in place to protect the internal security of the issuance process to prevent fraudulent use of the system by employees and other persons who may obtain access to all or any part of the official issuance system. Basic features — the handling and storage of application data and forms shall be done using relevant security arrangements so that the integrity of the data can be guaranteed through the issuance process and to ensure any archived/stored information cannot be changed. — if possible, when making issuance decisions, the relevant national or municipal registers and databases shall be deployed for proper identification. — the issuance process shall be organized in such a manner that no one individual can authorize the issuance of, personalize, and issue a travel document. — there shall be a complete audit trail of the entire issuance and personalization processes and when handling forms and user data, or making database transactions, the person(s) carrying out these operations shall sign or identify themselves to link them with the action.
III-12 Machine Readable Travel Documents Additional features — the integrity of audit trail data shall be protected through proper means (user rights or encryption, etc.). — strict control of the issuance of the personalized travel document to the applicant with proper identification of the applicant both at the time of application for, and at the time of receipt of, the travel document. — control of the staffing arrangements to reduce the possibility of fraud through complicity of employees in the application and document handling processes. — centralization of the personalization processes. — procedures to restrict access to the computer equipment used for personalization particularly the use of biometric logon tools. 7. Quality control Quality checks and controls at all stages of the production process and from one batch to the next are essential to maintain consistency in the finished travel document. This should include quality assurance checks on all materials used in the manufacture of the documents and the readability of the machine readable lines. The importance of consistency in the finished travel document is paramount because immigration inspectors and border control officers rely upon being able to recognize fake documents from variations in their appearance or characteristics. If there are variations in the quality, appearance or characteristics of a State's genuine travel documents, detection of counterfeit or forged documents is made more difficult. Table III-1. Summary of security recommendations Threats Basic features Additional features Counterfeiting/Copying Paper substrates – controlled UV response – two-tone watermark Plastic/synthetic substrates – as per paper or substitute – security features providing an equivalent level of security in plastic – registered watermark – invisible UV fibres/ planchettes – visible UV fibres/planchettes – embedded or window thread – optically variable feature(OVF)
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