Managing the Service Guide (PDF, 206kb) - Business banking - HSBC

6.3.1 Bill PaymentsBill Payments are made one at a time to a single beneficiary in a way that may be familiar to users of ourPersonal Internet Banking service or Business Telephone Banking service. Payments are made subject toavailable funds in your account. Payments are made in Sterling and addressed to beneficiary accountsdomiciled in the UK. Bill Payments beneficiaries created online can also be used at the telephone or branchDetails of Bill Payments made, are available (real-time) from the 'Transactions' function within the 'Accounts'option. A charge is levied in accordance with your agreed account tariff for each payment made.You may store unlimited beneficiary details and can delete beneficiary details at any timeThis table details the Bill Payment timescales for BIB:Beneficiary Payment Amount Payment ReceivedHSBC accounts (not includingHSBC Credit Cards, or OffshoreAccounts)Up to Daily Bill Payment LimitReal time (immediate)HSBC Credit Cards * Up to Daily Bill Payment Limit Within 2 hours**Non-HSBC account (where thebeneficiary bank is a member ofthe Faster Payments Service eg:Barclays..)Non-HSBC account(where the beneficiary bank isnot a member of the FasterPayment Service.)Up to 100k (using the FasterPayment Service) dependingon Daily Bill Payment LimitUp to Daily Bill Payment LimitWithin 2 hours**Same working day (to an account withHSBC Bank International limited or atanother bank) providing the payment ismade before 3.30 pmThe Faster Payment service is available 24 hours a day, 7 days a week and 365 days a year subject to normalmaintenance periods. If the payment cannot be made using the Faster Payment service you must make thepayment by 3.30 pm the night before the day you want the payment to be sent.For payments made to HSBC Business Card and Commercial Credit Cards, the main company account numbermust be used. This can be found either on your monthly statement or by selecting ‘Your Accounts’ then‘Balances’ from the left hand menu within Business Internet Banking. Payments cannot be made to an individualcard.Payments will normally be credited within two hours*, however the credit card balance and transaction list willnot be updated until the next working day, unless the payment is made on a weekend or on a Public Holidaywhen it will not be updated until the second working day.* HSBC Credit Cards (including first direct), HSBC Business Card and Commercial Credit Cards only..** Excludes planned maintenance outagesFor full details of payment processing information please refer to the Business Banking terms and Conditions.9