Campus Crime and Security Act Report - Argosy University

JEANNE CLERY DISCLOSURE OF CAMPUS SECURITY POLICY AND CAMPUS CRIME STATISTICS REPORTSeptember 9, 2013Argosy UniversityNashville100 Centerview Dr., Ste 225Nashville, TN 37214(615)525-2800IntroductionArgosy University, Nashville is providing the following information to all of its employees and students as partof the institution’s commitment to safety and security and pursuant to the requirements of the Jeanne CleryDisclosure of Campus Security Policy and Campus Crime Statistics Act. If you have questions about thisreport, please contact the Campus President, Dr. Roger Widmer, at rwidmer@argosy.edu or 615/525-2832.Reporting Crimes and EmergenciesA safe school is everyone’s responsibility. Each student, faculty, and staff member should follow securitypolicies and procedures to ensure the safest possible environment. It is the policy of the institution that allcriminal acts or other emergencies be properly documented and reported to local authorities as required by law.Criminal activity or other emergencies should be immediately reported to the building security staff on the 1 stfloor or by dialing 615/866-1401 and the Nashville Police Department by dialing 911. After dialing theemergency operator, students and employees should report criminal actions to the Director of Student Services,either in person at 100 Centerview Drive, Suite 225, Nashville, TN 37214; by telephone at 615/525-2800; or byemail at swaddell@argosy.edu. Students and employees who are a victim or witness of a crime and do not wantto pursue action have the option of voluntarily making a confidential report. An incident report will be filed foreach report received. The Student Services Department retains incident reports for a minimum of three years.The Student Services Department will publish an incident report summary once per year. Names of victims andwitnesses are never revealed in the annual disclosure of crime statistics report and that the reports taken of thecrime are kept in a safe location. The annual report will be emailed to students’ and employees’ school issuedemail accounts.Victim NotificationArgosy University, Nashville will, upon written request, disclose to the victim of any crime of violence, or anon forcible sex offence, the result of any campus disciplinary proceedings against a student who is the allegedperpetrator of a crime or offense. If the alleged victim is deceased as a result of the crime or offence, ArgosyUniversity will notify the next of kin and this person will be treated as the alleged victim for notificationpurposes. On-campus disciplinary procedures against students will be in accordance with Argosy University-Nashville’s published Student Conduct Policy and the Appeals Policies.Timely WarningsIn the event that a situation arises, either on or off campus, that, in the judgment of the Campus President orbuilding security staff, constitutes an ongoing or continuing threat, a campus wide “timely warning” will beissued. Timely warnings are provided to give students, faculty and staff notification of crimes that haveoccurred on the institution’s geographic area and have been reported to campus security authorities or localpolice agencies and are considered by the institution to represent a serious or continuing threat to students andemployees. Timely warnings are not limited to violent crimes or crimes against person, but may be threats topersons or to property. For example, there may be a rash of burglaries or motor vehicle thefts that merit awarning because they represent a continuing threat to the campus community.

The decision to issue a timely warning is based on the nature of the crime, the continuing danger to the campuscommunity, and the possible risk of compromising law enforcement efforts. The timely warning should allowthe members of the campus community to protect themselves. Timely warning reports are provided to thecampus community in a variety of ways so that the warning will be able to reach the entire campus community.The timely warning includes information about the crime that triggered the timely warning and all informationthat will promote safety and that would aid in the prevention of similar crimes. Once Argosy Universitydetermines the content of the warning, timely warning reports are provided through a variety of mechanisms,including notifications issued through the SendWordNow® Emergency Notification System and posted on theStudent Services Bulletin Board on campus.Emergency ProceduresA Crisis Management Plan has been established which outlines procedures, defines terms, and delineatesresponsibilities for Argosy University Nashville in the event of a crisis situation. The Crisis Management Planis published and disseminated via emailed to students’ and employees’ school issued email accounts on anannual basis. Copies of the Crisis Management Plan can also be obtained from the Director of Student Servicesor the Director of Administrative and Financial Services. Testing of the emergency response system occurstwice annually and is led by the Crisis Management Team.The building security and the Campus President, or designee, should be notified immediately of any emergencyor dangerous situation occurring on campus involving the health or safety of students, staff or faculty. During acrisis situation, campus personnel and students will follow the directions as provided in the Crisis ManagementPlan. The Campus President or designee will elect a liaison and will coordinate communications regardingemergency procedures to the campus community.Notification regarding emergencies and/or evacuation procedures which involve a threat to the health and safetyof students or employees occurring on the campus of Argosy University Nashville shall be immediatelycommunicated to students, staff, and faculty electronically via the SendWordNow® Emergency NotificationSystem, unless issuing a notification will, in the professional judgment of responsible authorities, compromiseefforts to assist a victim or to otherwise mitigate the emergency. The Emergency Notification system allowsstudents and employees to determine the notification method for emergencies whether it is by phone, email, textmessaging. Additionally announcements will be made on campus through the building announcement systemor by other means.Students may update their Emergency Notification System profile online via the Campus Commons athttps://mycampus.arogys.edu. Faculty and Staff may update their contact information through the companyintranet at http://people.edmc.edu/rDirectory.aspx or by logging in to HR One Connect.If a continuous threat to the community exists or if resolved crisis impacts the ability of the campus to operatenormally for a period of time extending beyond the crisis itself, a special notification will be distributed tostudents, faculty, and employees via SendWordNow® Emergency Notification System.Argosy University, Nashville’s fire alarm will sound in the event of a fire, natural disaster or any otheremergency in the facility. Students should become familiar with the building evacuation plan that is displayedthroughout the building. Emergency preparedness includes knowledge of these items:a. Participation in regularly scheduled fire drills.b. Knowing two ways out.c. Knowing how many doorways to the stairwell.

d. Staying low in smoky conditions.e. Never using elevators during a fire.f. Handicapped individuals moving to a stairwell for evacuation by fire department staff, as stairwells aresafer environments.g. Once outside, staying as far away from the building as possible.h. Keeping all driveways clear.i. Remaining quiet and calm.j. Following fire drill procedure and evacuation plan as posted throughout the building.Security and AccessAccesses to all Argosy University, Nashville campus facilities, located on the 2nd floor, are limited toauthorized personnel, students, and invited visitors. The campus does not have campus residences or studenthousing. Visitors are, at all times, subject to University policies and conduct codes. Students and employees areresponsible for the lawful and appropriate behavior of their guests at all times.A security guard desk is located at the main entrance of the building on the first floor. Students, staff, andfaculty must swipe their valid identification card upon entrance and departure from the building. All personsmust sign in at the security guard desk to obtain a visitor badge and must check out upon leaving.From time to time, children accompany parents to our campus. If you are conducting a short visit when you arenot attending class, you may bring your children as long as you are supervising them at all times. Please bemindful, however, that children are not permitted in the Argosy University, Nashville classrooms and are notpermitted to use the library or computer resources.The campus does not have campus residencesCampus Law EnforcementThe building that the Argosy University Campus is located in provides 24 hour a day security guards. Whilebuilding security does not have the power to arrest, there is a liaison between the building security and the localpolice. Argosy University does not have a written memorandum of understanding or agreement with state andlocal police for the investigation of alleged crimes.Students and employees are strongly urged to report promptly and accurately crimes to the Director of StudentServices and the local police department. The local police department will be informed of criminal actions thatare reported to the Director of Student Services. In accordance with the Clery Act regulations, Campus “PastoralCounselors” and Campus “Professional Counselors”, when acting as such, are not considered to be a campussecurity authority and are not required to report crimes for inclusion into the annual disclosure of crime statistics.The Institution contracts with Talk One-2-One, a free service, which provides confidential professional counselingvia the telephone 24 hours per day, 7 days a week. Students may contact Talk One-2-One counselor at 1-888-617-3362. The Talk One-2-One counselor may refer a student for limited visits with an area network mental healthprovider or assist the student with locating resources within the community. As a matter of policy, the counselorsare encouraged; if and when they deem it appropriate, to inform persons being counseled of the procedures to reportcrimes on a voluntary, confidential basis for inclusion into the annual crime statistics. Victims or witnesses tocrimes may file a report on a voluntary, confidential basis through the Director of Student Services.The Director of Student Services will be responsible for contacting either the local police department and/or theTennessee Department of Public Safety to determine if any criminal offenses have occurred on campus without

having been reported to the Student Services Department. Information obtained regarding criminal offenses oncampus will be included in the crime statistic summary. Students and employees will also be notified ofcriminal offenses on campus via the incident report summary. They will also be notified of any criminaloffenses that pose a continuous threat to the community. If a continuous threat to the community exists, aspecial notification will be distributed to students and employees.Argosy University, Nashville maintains a log of all criminal incidents reported to the institution. The DailyCrime Log includes date and time the incident occurred, the nature of the offense, the location of the offenseand the offense allegedly committed. The Daily Crime Log is available for inspection at the Student ServicesOffice during normal business hours.Programs to Inform Students and Employees about Campus Security and the Prevention of CrimesA staff member of the Student Services Department will present information on crime awareness, prevention,campus security procedures and practices with students during new student orientation at the beginning of eachacademic session. During this presentation, special emphasis will be placed encouraging students andemployees to be responsible for their own security and the security of others.Also, the campus security procedures will be distributed to students and employees via their school-issued emailaccounts once per academic year. Individuals with questions about the Campus Crime Report should contact theCampus President, Dr. Roger Widmer, at rwidmer@argosy.edu or 615/525-2832.Monitoring and Recording Off Campus Criminal ActivityArgosy University does not recognize any student organizations with off-campus locations.Programs and Procedures Regarding Sexual AssaultThe school provides an annual workshop on preventing the occurrence of sexual assault, rape, acquaintancerape and other forcible and nonforcible sex offenses. The workshop will be open to students and employees.Procedures and the Option to Notify Law EnforcementIf an alleged sex offense has occurred, students and employees should notify campus personnel immediately.Campus personnel receiving a report of a sex offense will file an incident report on behalf of the witness orvictim. Upon request, campus personnel receiving a report of a sex offense will assist the victim in notifyingthe local Police Department. If a student is a victim of a crime and does not want to pursue action with ArgosyUniversity, Nashville or the criminal justice system, the student still may want to consider making a confidentialreport. With the student’s permission, the Director of Student Services can file a report on the details of theincident without reveling the student’s identity. The purpose of the confidential report is to comply with thestudent’s which to keep the matter confidential, while taking steps to ensure the safety of the student and that ofothers. Reports filed in this matter are counted and disclosed in the annual crime statistics for ArgosyUniversity.Campus personnel receiving a report of a sex offense will notify the victim or witness of the need to preserveevidence in the case of alleged sex offense. Victims are advised to seek medical treatment, which may includean evaluation for pregnancy or venereal disease. A medical examination is the only way to establish the extentof a victim’s injuries and it may provide valuable evidence should the victim decide to pursue legal actionagainst the perpetrator.Victims of sexual assault are advised to follow the steps recommended below:1) Go to a safe place following the attack.

2) Do not shower, bathe, or destroy any of the clothing you were wearing at the time of the attack. It isimportant that evidence be preserved for proof of criminal offense.3) Go to a hospital emergency room for medical care.4) Make sure you are evaluated for the risk of pregnancy or venereal disease. (A medical examination isthe only way to ensure you are not injured and could provide valuable evidence should you decide toseek prosecution of your attacker.)5) Call someone to be with you.It is also recommended that victims call the Rape Crisis Line at 1-800-879-1999 or 615-256-8526. It is open 24hours a day and their counselors can help answer medical and emotional questions at any hour and in completeconfidence.Counseling and Student ServicesReporting the rape to the police is up to the victim, but it is important to remember that reporting a rape is notthe same thing as prosecuting a rape. Victims are strongly encouraged to call the police and report the rape. Ifthe victim requests, Argosy University, Nashville, will assist in identifying off-campus counseling or mentalhealth services. The Institution has professional counselors available through a service called Talk One-2-Onethat students may contact at 1-888-617-3362. The professional counselors can also help identify off-campuscounseling or mental health services.After any campus sexual assaults are reported, the victims of such crimes have the right to request that ArgosyUniversity Nashville personnel take steps or actions reasonably feasible to prevent any unnecessary orunwanted contact or proximity with alleged assailants, including section changes, course drops, and courseadds. Every effort will be made to accommodate reasonable requests. Requests for a leave of absence will alsobe accommodated.As Argosy University does not offer housing, it will not change a student’s living situation.Campus Disciplinary Actions and Victim NotificationOn-campus disciplinary procedures against students will be in accordance with Argosy University-Nashville’spublished Student Conduct Policy and the Appeals Policies. Victims of sexual assault perpetrated by anotherstudent may request the committee responsible for student evaluation hold a disciplinary hearing against theaccused sex offender. The committee responsible for student evaluation will allow both the victim and theaccused to present their case to the committee as part of the disciplinary procedures. Both the victim and theaccused will have the right to have others present during disciplinary procedures. Both the victim and theaccused have the right to be notified of the outcome of such proceedings. The accused will have the right toappeal the committee’s decision based upon due process or bias only.SanctionsIf the institution determines a forcible or non-forcible sex offense has occurred, sanctions that may be imposedupon the sex offender include warning, probation, suspension, dismissal, and referral to law enforcementagencies for prosecution.

Argosy University Nashville100 Centerview Drive, Suite 225 Nashville, TN 37214Police Statistics (Check One):Yes, local and/or state law enforcement statistics are included:XNo, statistics provided by law enforcement were for an unreasonably contiguous area which would not accurately reflect crimes thatoccurred on the Institutes' campus, public property, and non-campus buildings or propertyNo, local and/or state law enforcement agency did not comply with our request for statisticsSchool Sponsored Housing Locations:Name of FacilityAddressNo Housing (check here):XNon Campus Buildings/Property:Name of FacilityAddressNo Non Campus Buildings (check here):X** Public property includes the other office suites in the building, sidewalks immediatley adjacent to the campus & the campus parking lot.

ARGOSY UNIVERSITYCRISIS MANAGEMENT PLANARGOSY UNIVERSITY, NASHVILLERevised March 8, 2013

TABLE OF CONTENTSSectionPage1. Overview & Purpose 32. Crisis Management Team 43. Definition of a Crisis/Emergency Levels 54. Emergency Notification System 65. Updates, Drills and Training 9a. Responsibilities of Administrative Units 96. First Aid Procedures 127. Notifying Family Members 138. Emergency Evacuation Plans 149. Emergency Lockdown Plan 1710. Emergency Relocation 1811. CrisesBiohazards 21Bomb Threats 22Chemical Spill 25Class Cancellation 26Communicable Disease 27Crime in Progress 28Death 29Demonstrations 32Elevator Breakdown 33Explosion 34Fall of Foreign Government/War 35Fights 36Fire 37Gunfire or Stabbing 38Harassment – Sexual or Other 40Hostage Situation/Shooter on Campus 41Natural Disasters 43Police Officer Requesting Information 45Sexual Assault 46Substance Abuse 47Suicide threat/Attempt 48Suspicious Package 50Theft 51Transportation Accident 52Utility Failure 53Weapon on Campus 5412. Important Phone Numbers 581

13. Building MapsOVERVIEW AND PURPOSEPurpose:The purpose of this guide is to outline procedures for the Argosy University, Nashville CrisisManagement Plan, define terms, and delineate responsibilities for the Crisis ManagementTeam.Overview of Crisis Management:Argosy University, Nashville recognizes the need to be as prepared as possible for crises andcontroversies. This document is designed to act as a resource in times of crisis and also areminder of the importance of preparing for a possible crisis situation.The procedures contained in this document reflect the fact that combination goals can be asvital to address as the physical components of crisis. Experience shows that companies mustnot only do the right thing, but must be seen doing the right thing, for example, crisismanagement teams need facts to address the situation in which they find themselves, yet areoften as preoccupied with addressing the physical crisis that fact gathering becomes impossible.Advance preparation and training can help alleviate this problem.For the purpose of the guide, the definition of a crisis or emergency is any incident occurring onArgosy University, Nashville property, at a campus-sponsored event, or involving staff, faculty orstudents that jeopardizes the safety or security of the Argosy University, Nashville community.Examples of emergencies may include: bomb threat, sexual assault, death of student/employee,major fire or power outages, suicide, natural disaster, legal claims against the college orirreparable harm to the college’s reputation and business prospects or any situation that, in thejudgment of others, poses a threat of life in danger or property damage.2

CRISIS MANAGEMENT TEAM (CMT)Any Argosy University. Nashville employee, upon learning of or suspecting a crisis situation,should contact a member of the Crisis Management Team immediately. Members are asfollows:ChancellorCraig SwensonCampus PresidentRoger WidmerDoSSStacy WaddellTawana FinchReceptionistSDoAErica BligenDAFS & Lead Crisis Mgmt MemberJosh YarbroughAsDSFSGina JonesHR CoordinatorAmelia ArbuckleITScott Foster (ATL)3

DEFINITION OF A CRISIS/EMERGENCY LEVELSFor the purposes of this plan there are three types of crisis. They are defined below. Type #1does not involve the coordination of the Crisis Management Groups while Types #2 and #3 willrequire their coordination.Any member of Argosy University’s faculty or staff is authorized to make a decision to call 911.When in doubt, it is the campus’s policy to err on the side of caution. After reporting an incidentto the 911 operator, the caller should contact a member of the CMT and then as the situationmerits, EDMC legal council and department managers.The President or his/her designate will assess the elements of the crisis and determine whatlevel of crisis faces Argosy University, Nashville based on the following criteria:Type 1 – Minor EmergencyThis is a minor department or building crisis that can be resolved with existing campusresources or limited help. A Type #1 crisis is usually a one-dimensional event that has a limitedduration and has little or no impact on Argosy University, Nashville personnel or operations.Type 2 – Major EmergencyThis is a major incident that involves more than one department or building, and impacts sizableportions of the campus community. A Type #2 crisis may be a single or a multi-hazard situation,and often requires considerable coordination with external jurisdictions. Type #2 emergenciesalso include imminent events on campus or in the general community that may develop into amajor campus crisis or a full disaster.Type 3 – DisasterThis is a catastrophic emergency event involving the entire campus and surroundingcommunity. Immediate resolution of the disaster, which is usually multi-hazard, is beyond theemergency response capabilities of campus and local resources.4

EMERGENCY NOTIFICATION SYSTEMStep One: Channel the InformationAny Argosy employee, upon learning of or suspecting a crisis situation, should contact amember of the Crisis Management Team immediately (but after 911 is contacted when needed).Because time is of the essence in crisis situations, employees must be especially persistent intracking down a member of the Crisis Management Team (CMT). Upon learning of an incident,the CMT calls an emergency meeting. The CMT immediately contacts EDMC with news of thecrisis.Step Two: Assemble Crisis Management TeamThe CMT will be activated by any member of the Executive Committee upon notification that anemergency situation has developed which warrants a coordinated response by ArgosyUniversity.Once notified, the CMT will meet at the designated time, or no longer than two hours from thetime first notified. The location should be central and have easy computer and phone accesswhich permits on/off campus and long distance calls. For the Nashville campus, the team willmeet in the president’s office. In the event it is not possible to meet at the campus because ofthe type of crisis Cracker Barrell on Stewart’s Ferry will serve as an alternate meeting place.The CMT will oversee the management of the crisis by taking the following steps:Step Three: Define the CrisisThe CMT will rely on the support of the entire organization to quickly gather informationpertaining to the crisis; the CMT should research the following before making any publicstatements.What happened?Develop chronology of events.Why did it happen?What is the University going to do about it?What past actions has Argosy University taken to prevent such a crisis?What is the status of official investigations?Names and contact information of those involved.5

Step Four: Prepare the MessageThe CMT will discuss appropriate response alternatives for the campus, developing severalcourses of action, and then select the best as determined by consensus.Important Elements:Concern for the victim(s) and their families.Communicate how the college is handling the situation.Demonstrate a solid track record.Demonstrate preventative measures that Argosy has taken to prevent such a crisis.Communicate what measures the college will take to prevent such an occurrence fromhappening in the future.Speed of response and completeness of information.Tool:Media spokespersonFact sheet/press releasesAlertFind Emergency Notification SystemPR Emergency Alert System for main site and student portalStep Five: Establish Communication SystemsIn times of crisis, the University must be seen by its constituents as actively managing thesituation. For this reason, it is especially important that the college keep its many audiencesapprised of how it is handling the crisis. The CMT should take care to utilize the communicationsystem that will most effectively reach each audience.Internal Audiences:- Employees- Students- Parents of students- Alumni- Board of Trustees- Advisory Boards- EDMCCommunications systems: meetings, e-mail, communication coordinators, department directors,telephone, fax, newsletters, Send Word Now Emergency Notification System and website.External Audiences:Media Tools: press release, campus website, Send Word Now system, press conference,media visits, telephone, fax, newsletters and website.- Employers- Business partners- Industry leaders- Government- Neighbors- Accrediting bodiesTools: visits, fax, telephones, websites, e-mail and letters.6

Step Six:Crisis AuditIn the aftermath of a crisis, the usual response is a strong desire to move forward and resumethe normal activities of the campus. However, in order that the campus is best prepared tohandle the next crisis, the CMT must evaluate how the crisis plan was effective and useful,where the plan fell short and what changes should be made to the planFollow-up CombinationOnce the CMT determines that the crisis situation has passed, the campus should communicatethe news to both its internal and external audiences. The message can be disseminated in theform of a letter, newsletter, or meeting and should outline how the crisis was handled, what welearned and how we plan to move forward.7

UPDATES, DRILLS AND TRAININGThe Crisis Management Team has overall responsibility for the coordinating and implementingof the Crisis Management Plan. The team will meet annually to evaluate the emergencyprocedures outlined in the plan and to consider revisions and updates.Josh Yarbrough who serves as the lead Crisis Plan team member, will ensure that each campusbuilding has appropriate building safety monitors assigned and that emergency evacuationprocedures are posted throughout each facility. S/he will also ensure that the appropriate firstaid and other relevant supplies are accessible in each building.Josh Yarbrough will also ensure that the Crisis Management Team, as first responders for thecampus, trains internally and with outside units as available and appropriate.Fire drills and other planned evacuations will occur twice yearly to ensure that staff, faculty andstudents are comfortable with the emergency process and to minimize chaos, confusion andpossible harm in the event of a real crisis.RESPONSIBILITIES OF ACADEMIC AND ADMINISTRATIVE UNITSCrisis PlansTo prepare for their unique roles and responsibilities in an emergency, the academic andadministrative units listed below will prepare a unit-specific written emergency plan thataddresses how each will prepare for and respond to an emergency. Each plan must besubmitted to the Crisis Management Team annually for inclusion in the overall CrisisManagement Plan.Administrative and Financial Serviceso Accountingo Financial Aido Facilities/SecurityAcademic Affairso Each program, to include online and general studieso Registraro LibraryAdmissionsCommunicationsStudent ServicesInformation TechnologyDepartment Phone TreesEach department manager shall maintain a current list of his or her employees’ home telephonenumbers and a departmental phone chain. In the case where emergency contact is necessary,a member of the Executive Committee will contact department managers to start the phonechain. Departmental managers will, in turn, contact their respective employees. Each employeeis directed to contact the next person on the list. If unable to contact that person, the callershould leap to the following person on the list in order that the chain is continued. The lastperson on the list contacts the top of the chain to report that the chain is complete.8

Up-to-date copies of phone trees should be kept at callers’ home residences where they can beassessed easily in the case of an emergency.The Human Resource Department will provide an updated phone listing by department semiannually.9

FIRST AID PROCEDURES- EMT NEEDED1. Try to remain as calm as possible.2. Check the scene for safety and eliminate any unsafe conditions. Unless you areassisting the injured person directly, or have been asked to assist by another employee,please keep the area clear. Employees should not be loitering in the area, as it maycause additional stress in an already stressful situation.3. Contact Roger Widmer or Stacy Waddell immediately.4. Check the injured person and assess:1. Is there severe bleeding?2. Is the person unconscious? Is there a head injury?3. Is the person having trouble breathing?4. Is the person turning colors?5. If yes, to any of these, call 911 immediately.Have someone stay with the injured person (preferably a staff or faculty member).When calling 911, you will need the following information:1. Exact location of injured person2. Name and age of injured person3. Nature of the emergency (what happened?)4. Condition of the injured personDO NOT HANG UP UNTIL THE 911 DISPATCHER HANGS UP!!6. Use your best judgment - if in doubt, call 911!!7. Ask the student or employee if there is a person they would like to have notified.8. A student or employee has the right to refuse paramedic or hospital treatment.9. After the incident, the Director of Student Services or head of Human Resources willcomplete an Injury Report and will provide additional assistance as needed.10. If deemed appropriate, the Director of Student Services or head of Human Resourceswill notify employees, with a need to know, regarding the status of the employee orstudent.10

FIRST AID PROCEDURES- BASIC FIRST AID1. Try to remain as calm as possible.2. Assess the injury.3. If the student or employee is able to go with you, take them to the nearest first aid stationand administer the necessary assistance (Wear latex gloves for all first aid care).4. If the student or employee is unable to go with you, have another employee get the firstaid kit. Administer the necessary assistance (Wear latex gloves for all first aid care).5. Someone should stay with the injured person at all times and pay attention to anychanges in condition.6. If the student or employee needs to go to the hospital or go home, Student Services willassist in arranging transportation if necessary.7. After the incident, please contact the Director of Student Services to complete an InjuryReport.IDENTIFIED FIRST AID STATIONSEach of these locations has a basic first aid kit: Supply cabinet by adjunct boxes At the reception deskFaye Taylor is CPR certified.11

NOTIFYING FAMILY MEMBERSA member of the Executive Committee should be informed prior to contacting family membersof a student or employee injury or illness.In the case of an injury or illness, in most cases, the student or employee can indicate whoshould be notified. In cases where a student cannot provide that information, the academic filein the Registrar’s Office contains emergency contact information. The Human ResourceDepartment can provide emergency contact information for faculty and staff.In the event of a serious or life threatening injury, illness, or death to a student, the Director ofStudent Services should be contacted immediately to assist with notifying the family. Notificationregarding a student should be done by the Director of Student Services and Vice President ofAcademic Affairs. Notification regarding an employee should be done by the President and theHuman Resources Manager.12

EMERGENCY EVACUATION PLAN AND PROCEDURESEmployees, staff and students should follow the following to ensure safe exit from the building:1. Stay calm. Stop work immediately. Grab your valuables but do not pack up worksupplies or work in progress.2. Follow directions for exiting your area. Exit building using nearest stairwell only. Floormarshals are assigned to ensure safe exit from the building. They will ensure all peopleexit safely.3. Physically challenged individuals are to wait at the personal rescue area (in the fireproofstairwell behind the elevators for authorized emergency personnel to assist them. A staffor faculty member should wait with this individual and instruct another employee to notifypersonnel of their whereabouts.4. After exiting, immediately head at least 200 feet from the building, to the second parkinglot.5. Do not re-enter the building until emergency personnel provide authorization.6. Emergency evacuation routes are posted. Each area of the building will have designatedpersons to check that all offices, classrooms, and restrooms are evacuated.7. If instructed to evacuate, determine whether it is safe to use the fire alarm system.8. In the case of a bomb threat, the fire alarm could activate the bomb. Key personnel willgo to the classrooms and offices to notify people to evacuate. Follow regular evacuationprocedures.9. If evacuated, no one is allowed in the building until the authorities have deemed theproperty safe.10. The Senior Director of Communications will develop public statement in consultation withthe University Chancellor and campus President.11. Incident Report Form will be prepared and filed with the Director of Student Services orHuman Resource Manager, depending on whether a student or employee is involved. .13

EMERGENCY EVACUATION PROCEDURE FOR INSTRUCTORS IN THE CLASSROOMFaculty members are responsible for ensuring the safe exit of all students in their classes.Faculty members are to remain with their class through the duration of the crisis. A map of thefacility is attached to reference the proper building exit strategy.1. Stay calm. Stop work immediately. Advise students to secure their valuables andprepare to exit the classroom and the building.2. Grab your classroom roster, if possible, and direct your students to walk (not run) to thenearest stairwell for safe exit.3. Close the classroom door after the last student has exited the classroom.4. Follow directions for exiting your area of the building. There are emergency exits locatedthroughout the building. Please see the facility map for a specific list.INSERT EMERGENCY EXITS AND THOSE RESPONSIBLE FOR MAKING SURE PEOPLEMAKE IT OUT IN THOSE LOCATIONS5. A staff or faculty member should help escort the physically challenged individual out ofthe building.6. Once at the designated rendezvous point, South Parking area use class roster to identifywhether any students are missing. Notify a Crisis Management Team member if allstudents are not accounted for.7. All faculty members for these classes are to wait with students until clearance is given tore-enter the building.14

EMERGENCY EVACUATION PROCEDURES FOR FLOOR MARSHALSIn the event of a campus-wide evacuation, the below individuals are designated as FloorMarshals and Floor Managers to ensure the safe exit of all faculty, staff and students from thebuilding. The following assigned station posts must be maintained throughout the emergency.Please direct unassigned staff to exit the building.1. Stay calm. Stop work immediately. Proceed to your assigned station.2. Direct all persons down the exit for which you are assisting and on to the rendezvouspoint where they should check in with their instructor or department.3. Ensure that all unassigned people exit the building so that no persons are unaccountedfor.4. Once the floor is deemed clear by the assigned floor manager, proceed out of thebuilding and on to the rendezvous point. Prior to exiting, floor managers should ensurethat all classroom and department doors are closed and rooms are clear of people.5. Do not return to the building unless instructed to do so by a Crisis Management teammember.Joshua Yarbrough and Amelia Arbuckle are designated Floor Marshals and will ensurethat all faculty, staff and students have exited the building.15

EMERGENCY LOCKDOWNIn a lockdown event, all staff, students, and guests will be directed to remain in the rooms theyare in, close and lock the doors until the crisis has passed and they are notified that it is safe tomove about the building or campus.The Crisis Management Team will initiate the use of the Emergency notification system andnotify Floor Managers in the event of a lockdown situation. The Floor Managers will be expectedto communicate the lockdown information in a calm manner to staff, students and guests withinthe building.The Floor Managers should attempt to determine where students, staff, and guests are withintheir building and to communicate using the phone system, cell phones, the intercom system oremail without leaving their location. It will be important for the Floor Monitor to present theinformation in a calm and orderly manner.16

SHORT TERM EMERGENCY CONTINGENCY PLAN/RELOCATION0-48 HoursIf there are injuries, immediately transport injured parties to local hospitals via ambulance andother emergency vehicles. First-aid trained employees may provide some first aid on-site. Anemergency team, determined by the Crisis Management Team, will maintain a list of studentsand employees transported from the site by emergency personnel.Establish an Information Center on site where information can be gathered and dispersed.Under the direction of Roger Widmer or Stacy Waddell, the center will be staffed by DepartmentManagers and if needed Student Services staff. If additional support is needed, employeevolunteers will be used. Employees will meet at the President’s Office.Create and distribute an information sheet with instructions to students and employeesregarding what they need to do in the immediate future (i.e. stay in the area until furtherinstructions are received, check in with the information center, go home, etc.) Use bullhornswhen necessary.Depending on the condition of the building, set up a “Retrieval Unit” which would allow acontrolled number of evacuees to gain entrance to the building and to be escorted to theirclassrooms/offices to retrieve their belongings. This unit would be staffed with Argosy Universityemployees.Make phones available to enable all evacuees to call home/family.The police or fire department may close down access to the building with the exception ofemergency personnel. In this event, Roger Widmer or Stacy Waddell, will hire additionalsecurity to maintain watch over the damaged building to protect any salvageable property.If the emergency is such that evacuees cannot get home:If the Emergency Services (fire and police) responded to the crisis, they may provide resourcesfor emergency needs. If needed, call 911 for additional resources.Student Services and CMT will assist with finding lodging for evacuees. Review options fortemporary lodging for displaced evacuees, including other academic buildings, communityspaces and local hotel and motels. Encourage those who live within walking distance to providetemporary housing for those who cannot get home immediately.For those evacuees who cannot get home, have them report in at the Information Center.Require them to give their names, social security number, home address and phone numberand emergency contact information and record where they will be staying. This information maybe used to account for the whereabouts of all evacuees.The CMT and designated employees will check for safety: gas, water, sewage leaks, downedelectric lines and shorts, turn off appropriate utilities, check for building damage and potentialsafety problems during after shocks.Wear protective shoes.Clean up dangerous spills.Turn on the radio and listen for instructions from public safety agencies.17

Don’t use the telephones except for emergency use.Follow steps outlined in “Emergency Evacuation Contingency” should evacuation of people benecessary.Use media statements prepared by the Senior Director of Communications, to provideinformation to parents on relocation sites for students and reassure them that everything isunder control.After the Crisis (48+ Hours)Use e-mail and voicemail for announcing Wellness Corporation programs that help easeemotional distress.Continue public service related programs for two weeks following the event using campus andoff campus media.Provide counseling services for those student, faculty, and staff who may have lost a friend or asignificant other and/or utilize bereavement services arranged by Student Services.The President or the Executive Committee representative will hold an Argosy University campusmeeting as soon as possible to thank everyone, give accurate information, get suggestions,reassure everyone and provide the next steps.18

CRISIS SITUATIONSBiohazards…………………………………………………...…………………………………21Bomb Threats……………………………………………..……………………………………22Chemical Spill…………………………….……………………………………………………25Class Cancellation………………………………………………..……………………………26Communicable Disease……………………………………………………………………….27Crime in Progress………………….…………………………………………………………..28Death…………………………….…………………………………………………………...…29Demonstrations…………………………...……………………………………………………32Elevator Breakdown…………………………….…..…………………………………………33Explosion…………………………….…………………………………………………………34Fall of Foreign Government/War……………………..………………………………………35Fights…………………………….……………………...………………………………………36Fire…………………………….……………………...…………………………………………37Gunfire or Stabbing……………………………………………………………………………38Harassment – Sexual or Other …………………………………………………………….…40Hostage Situation/Shooter on Campus…………..…………………………………………41Natural Disasters…………………………….……...…………………………………………43Police Officer Requesting Information…………………………………………..………….45Sexual Assault…………………………….……...……………………………………………46Substance Abuse…………………………….……..…………………………………………47Suicide Threat/Attempt………………………………………………………………………..48Suspicious Package……………………………...……………………………………………50Theft……………………………………………………………………………………………...51Transportation Accident……………………….………………………………………………52Utility Failure……………………………………………………………………………….……53Weapon on Campus…………………………….….…………………..………………………5419

BIOHAZARDSEmployee or student is exposed to blood, vomit, or other potentially infectious substances.Universal precautions will be observed by all Argosy employees to prevent contact with bloodand other potentially infectious materials. Under circumstances in which differentiation betweenbody fluid types is difficult or impossible, all body fluids will be considered potentially infectious.The underlying concept of universal precaution is that all body fluids are considered to beinfectious.- Latex glove use is required with any contact with people or contaminated articles inwhich direct exposure to blood or other body substances may be anticipated. Glovesmust be removed immediately or as soon as feasible after contact and followed by a 10second hand wash. Gloves are located in all first aid kits.- Blood and body substance spills are to be promptly cleaned up by gloved personnelusing a bleach solution. Contact the property manager for clean up.- Equipment contaminated with blood or other potentially infectious substances must becleaned and decontaminated with a bleach solution immediately or as soon as feasible.- Call building management to dispose of bloody gauze, gloves, and clean-up materials ina plastic bag and tie the bag securely. Dispose directly into dumpster located outside theloading dock.- Sharp items should be considered as potentially infected and be handled withextraordinary care to prevent accidental injuries.- Call building manager for removal and disposal of “sharp container”. Hypodermicneedles should be handled carefully with tongs and gloved hands. Building manager willwrap needle(s) in a towel and place the needle in a tin can.- An Incident Report Form should be completed.20

BOMB THREAT1. Remain as calm as possible2. Treat all threats seriously. Try and follow “questions to ask” from the FBI Bomb DataCenter.3. Call 911 immediately. Do not delay taking action for any reason.4. Report situation to your supervisor or nearest Executive Committee Member. TheExecutive Committee will order the evacuation of the building, if necessary.5. The Crisis Management Team will go to classrooms and offices and notify people toevacuate.6. Do not use a two-way radio or cellphone to call in information.7. Call the security desk at 615-886-1401 to report the threat immediately after calling 911.21

QUESTIONS TO ASK- BOMB THREAT QUESTIONNAIREPlease keep this information near your telephone.Questions:1. When is bomb going to explode? ______________________________________2. Where is it right now? ______________________________________________3. What does it look like? ______________________________________________4. What kind of bomb is it? _____________________________________________5. What will cause it to explode? ________________________________________6. Did you place the bomb? ____________________________________________7. Why? ___________________________________________________________8. What is your address? ______________________________________________9. What is your name? ________________________________________________Threat Language_____ Well-spoken (educated)_____ Incoherent_____ Foul_____ Taped_____ Message read by threat maker_____ IrrationalCaller’s Voice_____ Calm_____ Nasal_____ Angry_____ Stutter_____ Excited_____ Lisp_____ Slow_____ Raspy_____ Rapid_____ Deep_____ Soft_____ Ragged_____ Loud_____ Clearing Throat_____ Laughter_____ Deep Breathing_____ Crying_____ Cracking Voice_____ Normal_____ Disguised_____ Distinct_____ Accent_____ Slurred_____ Familiar_____ WhisperedWho did it sound like?____________________________________________________Background Sounds_____ Street noises_____ Factory machinery_____ Crockery_____ Animal noises_____ Voices_____ Clear_____ PA System_____ Static_____ Music_____ Local_____ House noises_____ Long distance_____ Motor_____ Office machinery22

_____ Other __________________________________________________________Write the exact wording of the threat:__________________________________________________________________________________________________________________________________________________________________________________________________________________Sex of the caller:Race:Age:____________________________________________________________Number at which call is received: __________________________________________Time: ____________________Date: ____________________Remarks:____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Name: ___________________________________Position: _____________________________Phone number: __________________Report call immediately to: 911, your supervisor, the Campus President or nearestExecutive Committee member.23

CHEMICAL SPILLObserve the following procedures in the event of a chemical or radiation spill:1. Report immediately any spillage of a hazardous chemical or radioactive material bycalling 911, security and/or a member of the CMT.2. When reporting, be specific about the nature of the material involved and the exactlocation of the spill. The CMT will contact the necessary specialized authorities andmedical personnel.3. Move away from the spill and help keep others away. Do not walk into or touch any ofthe spilled substance. Try not to inhale gases, fumes, and smoke.4. Those who may be contaminated by the spill should avoid contact with others, remain inthe vicinity, and give their names to campus police. As necessary, first aid and cleanupby specialized authorities should be started at once.5. The key person on site should vacate the affected area at once and seal it off to preventfurther contamination until the arrival of campus police and personnel fromEnvironmental Health and Safety Programs.6. If a building emergency exists, activate the building alarm.7. Evacuate the building immediately.8. Do not return to an evacuated building unless told to do so by an authorized official.24

CLASS CANCELLATION- INCLEMENT WEATHERCampus administration monitors severe weather conditions. The decision to cancel classes ismade by the University Chancellor, Executive Vice President and campus President inconsultation with the Crisis Management Team.Morning classes should be canceled before 7 a.m.Afternoon classes should be canceled at least 2 hours prior to their scheduled start.Evening classes should be canceled before 2 pm.The CMT will designate a member to place a message on the answering system for thecampus’s existing main line, 615-525-2800. To activate this procedure, a CMT member mustcontact. Emergency notification will be placed on the campus’s main site and student portal sitevia the PR Emergency Alert System by the Senior Director of Communications. The EmergencyNotification System will also be used to send appropriate communications to students andemployees. The messages must be approved by the Crisis Communications Team.25

COMMUNICABLE DISEASEA communicable disease is an infectious disease that is spread from person-to-person throughcasual contact or respiratory droplet exposure. A significant outbreak is the occurrence of 3 ormore cases of one or more of the following communicable diseases:• Pandemic Influenza (this includes H1N1 influenza)• Meningococcal meningitis• Tuberculosis (TB)• Measles• Mumps• Hepatitis A• Bioterrorism Event – using a communicable agentOther less serious infectious diseases, such as chicken pox, influenza, and community acquiredMRSA skin infections will be handled on a case-by-case basis.The Human Resources Manager should be notified immediately in all known or suspectedcases of the above diseases involving any member of the Argosy University community. TheHuman Resources Manager will notify and activate the crisis response team and enact thepolicy for dealing with infectious diseases as outlined in The EDMCH1N1 action plan. Thisincludes contacting the appropriate state and government local agencies as well as EDMC CS.The sick employee(s)/student(s) should be isolated in a pre-determined “sick room” until theycan safely return home and/or seek medical treatment, being escorted from the building wearinga mask to prevent spread of the illness. Students and staff with illness are urged to stay homeuntil at least 24 hours after they no longer have a fever or signs of a fever (without help of fevermedication) Exposure to someone with the flu alone – without exhibiting any symptoms oneself– no longer rises to the level of precautionary absence.The will be notified to begin clean up measures and enact preventive measures for the spreadof the disease. As necessary, the Senior Director of Communications will draft and facilitatedissemination of pertinent information via campus email, campus sites, the EmergencyNotification System and other appropriate outlets.26

CRIME IN PROGRESSIf you are experiencing a crime you should:1. Stay calm, give money or meet demands if possible.2. Call 911.3. Secure the area and move to a safe environment.4. Contact a member of the Crisis Management Team as soon as possible.If you are a witness to a crime in progress, you should:1. Stay calm and do not get involved with the crime.2. Call 911.27

DEATHS- DEATH OF AN EMPLOYEE- Person aware of employee’s death immediately notifies appropriate DepartmentManager.- Department Manager, usually the supervisor of the deceased, notifies the correspondingExecutive Committee member.- The Executive Committee member notifies the Human Resources Manager, the SeniorDirector of Communications and the Campus President.- The Senior Director of Communications, in conjunction with the Human ResourcesManager, immediately prepares a memo to faculty, and staff regarding the employee’sdeath. In some instances, the memo may also be distributed to the other campuses.Depending upon the circumstances, a public statement may also be prepared.- If the deceased was a faculty member, the Vice President of Academic Affairs attendseach of the classes taught to notify students of the instructor’s death.- The employee’s Department Manager deactivates the voicemail and e-mail of thedeceased.- The Department Manager or the Human Resources Manager removes companyproperty from the deceased employee’s work station.- The Human Resources Manager notifies insurance plans, gathers information for thefamily of the deceased including life insurance, retirement plan beneficiary, anddistribution process.- The President’s office sends flowers or “in lieu of” to the family.- The employee’ supervisor and Human Resources Manager determine theappropriateness of a campus memorial service.- Counseling through the Wellness Corporation will be made available for counseling staffand students.- If the death is sudden, or the result of violence or suicide, group debriefings may beappropriate. Student Services, in conjunction with Wellness Corporation, can makearrangements for these meetings.28

DEATH- DEATH OF A STUDENT- Verify that the deceased student has been properly identified.- Verify notification of family. Initial notification should impart only the essential informationidentifying the administrator by name and title and telephone number for further contact,the cause of death, and the locality of the deceased student. The family should be askedto begin making arrangements for someone to come to the campus. The administratorshould make a second contact with the family in a short time to answer questions andlearn of travel and other arrangements made by the family.Student’s Family MemberPer phone call: If a phone call with information about a family member’s death, or impendingdeath, is made to the campus:- Forward the call immediately to the Director of Student Services.- The Director of Student Services will get information about the family member from thecaller.- The Director of Student Services will contact the student immediately and assist him/herwith calling the appropriate person to get the information privately.- The Director of Student Services will provide emotional assistance to the student asneeded. Student Services may also assist the student with arrangements for gettingthem home, etc.- The Director of Student Services will notify the student’s program chair.In-person notification: If a family member comes to the campus to notify a student of thedeath, or impending death, of a family member.- Contact Student Services to meet with the family member.- Arrange for the notification to occur in a private office. Ask the family member if having astaff member present is desired. If so, the Director of Student Services should remain.- Notify the appropriate program chair of the situation.If the student is an international student:- If the student has an established relationship with the International Student Advisor, thatperson may be the one who notifies the student of the family member’s death. If not,then it should be the Director of Student Services.- The Director of Student Services will determine the financial impact of the student if any.The student may need assistance with food, lodging, tuition, etc. until the situationstabilizes.- Inform the Senior Director of Communications. If there is a student with an identicalname, Argosy University should ask the student to call his/her family so they will not bealarmed by a news release. The Senior Director of Communications should handle allcontact with the media.29

- Notify the President immediately. The President will notify the remaining ExecutiveCommittee members and other appropriate parties.- Notify the student’s Vice President of Academic Affairs, Dean, instructors, registrar,financial aid, accounting and Student Services, if applicable.- If the deceased is an international student, notify the International Student Advisor andfollow the international student guidelines for notification and repatriation.- Designate staff to oversee the collections and packing of all personal belongingsincluding campus projects. If necessary, Argosy University should cover the cost ofshipment of the personal belongings if taken from Argosy University.- Oversee the paperwork and paper flow involved in notifying all campus officials whichmight send information to the student’s home address, officially withdrawing thedeceased student from the institution, notifying the student’s instructors arranging forappropriate refund of tuition and fees and drafting a letter of sympathy for the CampusPresident to sign.- Determine who will be responsible for serving as host to the family while on campus.- Consider the appropriateness of a campus memorial service.- Be prepared to explain to the family (a) any local or state ordinances involving autopsies,death certificates, bank accounts, or moving of the deceased, (b) institutional policies ontuition refunds (c) how memorial scholarships are established (d) what costs ArgosyUniversity will cover (e) institutional policy concerning posthumous degrees.- Continue to target and monitor potential risk. Send copy of Incident Report Form toinsurance company.For the off-campus resident living student with friends or parents, notification is generallyhandled by the family or the friends. It would remain the responsibility of the Director of StudentServices to ascertain that such notification has taken place. If it has not, and an inquiry ofemergency services personnel suggests it would be appropriate, the Director of StudentServices should notify the next of kin. The notification of on-campus offices for administrativepurposes still rests with the Director of Student Services. Depending on the proximity of the nextof kin, it may be necessary to work through city police to contact the nearest police agency tothe next of kin. Local police services can access the appropriate counseling services or clergy tosupport the next of kin.Follow-up:For a reasonable period of time after the student’s death, the Director of Student Servicesshould follow-up with Argosy University offices originally notified. The purpose of the follow-up isto ascertain that the student’s permanent file contains notation of the student’s death, that thestudent will not receive mail, notifications, and billings that are no longer appropriate.30

DEMONSTRATIONSIn the event of a demonstration on campus grounds:1. Keep calm. Resistance may only increase destruction of property and threat to bodilyharm.2. Gather the following information:a. Locationb. Approximate number of leadersc. Size of groupd. Obvious objective or demand of groupe. Describe if group is rational, organized, violent, etc.3. Call Security at 615-886-14014. Notify a member of the Crisis Management Team5. Remain near the area but out of harm’s way until security and the CMT arrive.31

ELEVATOR BREAKDOWNCrisis: The elevator has stopped operating and people are trapped inside.- People trapped inside should push the call button inside the elevator. The elevator repairservice is automatically dispatched by pushing the call button.- Individuals aware of the situation should immediately inform Security at 615-886-1401- Security will contact management personnel to assist with calming those inside theelevator informing them that repair has been notified and that the elevator will berepaired as quickly as possible. Instruct those trapped inside not to pry the doors openor otherwise crawl out of the elevator.- If fatalities are involved, the Senior Director of Communications and appropriate campuspersonnel will instruct staff, faculty, and students not to speak with any mediarepresentatives. Refer to procedures related to death of student or employee. Wheninjuries occur, the Director of Student Services will help facilitate communication with thefamily.- The Senior Director of Communications, the University Chancellor and the CampusPresident will prepare a statement for public and internal Argosy Universitycommunication.32

EXPLOSIONObserve the following procedures if you are in a building that suffers an explosion:1. Leave the building as soon as possible and do not stop to retrieve personal possessionsor make phone calls. If objects are falling around you, get under a sturdy table or deskuntil they stop falling. Then leave quickly, watching for weakened floors and stairs andfalling debris.2. If there is a fire, stay low to the floor and exit the building as quickly as possible.3. DO NOT USE ELEVATORS.4. Cover your nose and mouth with a wet cloth or handkerchief. When approaching aclosed door, use the back of your hand to feel the lower, middle, and upper parts of thedoor. Never use the palm of your hand or fingers to test for heat. If the door is not hot,open it slowly and ensure that fire and/or smoke is not blocking your escape route beforecontinuing. Be prepared to crawl as smoke, poisonous gases and heat rise. If the door ishot, do not open it, but try to escape through a window. If you are on a high floor, hang awhite or light-colored cloth or rag outside the window to alert fire fighters of your location.5. If you are trapped in debris, do not light a match. Do not move about or kick up dust.Cover your mouth with a handkerchief or clothing. Rhythmically tap on a pipe or wall sorescuers can hear where you are. Use a whistle if one is available. Shout only as a lastresort when you hear sounds and think someone will hear you. Shouting can cause theinhalation of dangerous amounts of dust.6. If able to exit the building, follow evacuation procedures.33

FALL OF FOREIGN GOVERNMENT/WARCrisis: Foreign governments, which declare war against other countries, which areinvaded by an aggressor country, or which are overthrown by its own people, createdifficult situations for their citizens who are temporarily studying abroad.- Student Services will contact the student’s Consulate and the US Immigration andNaturalization Service, if possible, to determine student options for returning home orremaining in the US respectively.- Student Services will contact students who are directly affected by this event to askabout their concerns, to answer questions, and to determine if they are safe (i.e. areothers directing negative comments at these students).- The Director of Student Services will find out financial impact on student, if any. Studentmay need assistance (food, lodging, tuition, etc.) until the situation stabilizes. TheDirector of Student Services will work with the Executive Committee to determine thelevel of support and assistance.- Student Services may set meetings with students to review what is happening and howthey are impacted. Relay information to the President.- Director of Student Services will inform the Senior Director of Communications ofstudents attending Argosy University from the affected countries in case the mediacontacts the campus or campus officials.34

FIGHTS AND PHYSICAL ASSAULTIn the event that a fight breaks out in the campus or a physical assault takes place, the followingprocedure should be followed.If you are a witness/victim of an assault:1) Do not attempt to interfere/apprehend the assailant2) Contact Security directly or receptionist. 9-1-1 should be called immediately if thesituation is dangerous or escalating.3) Follow Medical Emergency section procedures if warrantedStudent Services will gather information, inform the campus president and complete anIncident Report Form.Campus authorities can assist a student in reporting violations at the student’s request. TheWellness Corporation is available to assist in providing counseling, emotional support, andreferrals to local hospitals and other services.If the alleged perpetrator is a student, Security should immediately inform the Director ofStudent Services for further investigation and disciplinary action.If deemed necessary, a public statement will be developed by the University’s SeniorDirector of Communications.Long Term/Preventative:Ongoing awareness of the campus’s policies on physical assault and the campusenvironment.Early intervention and referral to the Wellness Corporation for counseling, education, etc. ofstudents displaying inappropriate behaviors for conflict resolution and anger issues.35

FIRE1. Upon discovering a fire, close the door to the room where the fire is located.2. Use your best judgment and, if the fire is small, you may wish to fight it with a fireextinguisher or a building firehouse. Be sure you are using the proper extinguisher forthe type of fire you are fighting. If you are not sure, read the instructions on theextinguisher.a. Fire extinguishers are located in all hallways of the building. All kitchens containfire extinguishers, which should be used for kitchen fires only.3. Call 911. Next, call the front desk receptionist at “0”. Give your name, location, telephonenumber, and location of the fire.4. If the fire is large, or rapidly spreading, evacuate the building immediately. Inform othersin the building that may not have responded to the alarm to evacuate immediately. If thealarm stops, continue to evacuate. Warn others who may enter the building after thealarm stops.5. If time permits, collect valuables and lock files and office doors before leaving. Walk, dono run, to the nearest stairway exit. Follow Emergency Evacuation Plan.6. When the fire alarm sounds, do not use elevators. An elevator may become inoperativeand you may be trapped.7. Notify either safety personnel or fire fighters on the scene if you suspect someone maybe trapped inside the building.36

GUNFIRE OR STABBING1. Do not attempt to apprehend or interfere with the assailant(s).2. Call 911.3. Notify anyone on the Crisis Management Team.4. The police will determine the course of action to take to ensure the safety of those in thevicinity of the incident. If evacuation is necessary, no one is permitted back into thebuilding until the police or a member of the CMT authorizes re-entry.5. The Crisis Management Team will designate an Argosy University liaison. The liaisonwill wait by the building entrance to meet and guide the emergency personnel. Allcommunications with authorities will be made by the Campus President or the SeniorDirector of Communications. Staff, faculty and students are instructed not to talk to themedia.6. The liaison will identify key personnel to assist with authorities’ directives. This mayinclude Security, Crisis Management Team, Academic and Department Managers.7. Facilities will provide a copy of the floor plan of the building to the Police, upon request.8. The Campus President will instruct the front desk receptionist on how to respond tophone calls regarding the situation.Once the immediate crisis is resolved:- For those indirectly affected by the incident, dismissal should occur after an officialannouncement is made regarding what happened.- For those directly affected by the incident: groups consisting of no more than 20 peoplewill be de-escalated by a crisis response team and given time to talk and expressconcerns or issues prior to dismissal. The emergency services personnel and/or theDirector of Student Services can arrange for a crisis response team.If injuries and/or death are involved:- Family members of all casualty victims are notified as soon as possible. The Director ofStudent Services will coordinate this communication where students are impacted andHuman Resources will coordinate this where employees are affected.- Follow procedures under “First Aid” and or “Death of a Student/Employee”.- The Senior Director of Communications will set up a phone line providing information tothose that are calling for information.- Review security measures and make any necessary adjustments.- The Director of Student Services or Human Resources files an Incident Report Form.- Corporate Legal Counsel is notified of the situation.- Faculty and staff are advised by the Director of Student Services to identify and referthose students or employees at high risk for emotional disturbances. These may include37

Long-term:relatives and close friends of the deceased and classmates who may have witnessed orcome upon the death scene.- Periodic mandatory de-briefing meetings with those directly affected by the incident byStudent Services unless given an outside referral.- Continue identification of high-risk students and referrals to campus counselors.- Provide ongoing support and instruction for students and employees who will be givingtestimony or dispositions.38

HARASSMENT – SEXUAL OR OTHEREmployees or students aware of the incident of harassment should contact the Director ofStudent Services or designee and/or the Human Resources Manager with as muchinformation about the incident as possible.The Director of Student Services and the Human Resources Manager consult to determinewho will conduct the formal investigation. The Director of Student Services initiates a preliminary investigation and has student(s)complete an Incident Report Form (available from the Student Services Office). If it iswritten harassment, a photograph should be taken or a copy should be made fordocumentation. Depending on the nature of the incident, the Director of Student Services may notify theExecutive Committee regarding the incident. The Director of Student Services will consult with the appropriate personnel to containrumors and when necessary, contact parents of regarding actions to be taken to address thesituation. The Director of Student Services decides who else needs to be informed of thesituation (e.g. the Education Department, parents, Counselors or International StudentCoordinator).Students involved in the incident will be subject to disciplinary action as deemed appropriateby the Director of Student Services or designee.Depending on nature and the circumstances of the incident, a statement will be prepared bythe Director of Student Services with input from the Executive Committee.Long Term /Preventative:The Human Resources Manager conducts educational workshops focusing on preventionand implications of harassment/discrimination.39

HOSTAGE TAKING/SHOOTER ON CAMPUSShould a hostage situation develop at the campus, building security or a member of the CMTshould be notified immediately. The police will be called right away.If Building Exit is Possible:If you are in a building with an active shooter and it is possible to do so safely, exit the buildingimmediately when you become aware of an incident, moving away from the immediate path ofdanger and take the following steps:1. Notify anyone you encounter to exit the building immediately.2. Evacuate to a safe area away from the danger and take protective cover. Stay there untilhelp arrives.3. Call 911 to reach the police. Provide the following information:a. Your nameb. Location of the incidentc. Your exact locationd. Number of shooterse. Identification and description of shootersf. Number of persons who may be involvedg. Injuries to anyone (if known)h. Advise number and types of weapons (if known)4. Contact a member of the Crisis Management Team and provide the same information.If Building Exit is Not Possible:If you are in a building with an active shooter and exiting the building is not possible, you should:1. Go to the nearest room or office2. Close and lock or barricade the door with a desk or heavy object3. Turn off the lights4. Seek protective cover5. Keep quiet and act as if no one is in the room6. Do not answer the door7. Call 911 and provide the following information:a. Your nameb. Location of the incidentc. Your exact locationd. Number of shooterse. Identification and description of shootersf. Number of persons who may be involvedg. Injuries to anyone (if known)h. Advise number and types of weapons (if known)Wait for police or security to assist you out of the building.If You Are In a Hostage Situation:1. Be patient. Time is on your side. Avoid drastic action. The initial 45 minutes are the mostdangerous.2. Follow instructions, be alert, and stay alive. The captor may be emotionally disturbed. Donot make mistakes that could jeopardize your well-being.3. Do not speak unless spoken to and then only when necessary.4. Do not talk down to the captor who may be in an agitated state. Avoid appearing hostile.40

5. Maintain eye contact with the captor when possible, but do not stare. Treat the captorlike royalty.6. Try to rest. Avoid speculating. Comply with instructions as best you can. Avoidarguments.7. Expect the unexpected.8. Be observant. You may be released or escape. The personal safety of others maydepend on your memory.41

NATURAL DISASTERSIce and SnowIn the event of an ice/snow storm, students and employees will be instructed to remain oncampus or at home and follow instructions from the CMT regarding campus closure, evacuationor lockdown. The CMT will coordinate with the appropriate parties to ensure the safety ofemployees and students.EarthquakeDuring an earthquake, remain calm and quickly follow these steps:1. If indoors, seek refuge in a doorway or under a desk or table. Stay away from glasswindows, shelves, and heavy equipment.2. If outdoors, move quickly away from buildings, utility poles and other structures.3. Caution: Always avoid power or utility lines as they may be energized. Know yourassembly location and proceed there as soon as it is safe to do so.4. After the initial shock, evaluate the situation. If emergency help is necessary, callemergency services personnel at 911. Do not panic, but protect yourself at all times andbe prepared for after-shocks.5. Report damaged facilities to security and the CMT. If an emergency exists, they willactivate the building alarm to signal evacuation.Note: gas leaks and power failures create special hazards.FloodFloods are the most common and widespread of all natural disasters--except fire. In floodsituations, the following should be followed:If the flooding is caused by a pipe break, sink overflow or other plumbing problem:1. During normal business hours, notify security and/or a member of the CMT.2. Try to identify the source of the water and turn it off if this can be done safely.If the flooding is caused by heavy rains or winter snow thaw:1. During normal business hours, notify security and/or a member of the CMT.Attempt to close doors and windows to prevent additional water from entering thebuilding, if possible.2. Focus resources on minimizing the spread of water to other areas of the building.3. If able:a. Protect property and records by removing items from floors and /or coveringitems with water-resistant coverings.b. Move items of value to higher ground.c. Unplug electrical equipment such as computers, printers, etc. if it is safe to do so.If electrical circuits appear to be getting wet, leave the area immediately.4. If immediate evacuation is necessary, use the fire alarm system to notify buildingoccupants.TornadoIt is virtually impossible to outrun a tornado; therefore, one should seek shelter whenever atornado warning is issued.The National Weather Service issues severe weather warnings using the following terms:- A “tornado watch” means that tornadoes could develop in the designated area.- A “tornado warning” means that a tornado has actually been sighted in the area or isindicated by radar.- A “severe thunderstorm watch” indicates the possibility of thunderstorms, frequentlightning and/or damaging winds, hail, and heavy rain.- A “severe thunderstorm warning” means that a severe thunderstorm has actually been42

sighted in the area or is indicated by radar.Tornadoes occur with little or no warning; thus, little or no advance planning can beaccomplished.If in a building, one should move away from outside rooms and go to a center hallway. Aninterior area at the bottom level of the building is preferable. One should avoid buildings withwide, free span roofs. If caught outside with no time to reach an inside shelter, lie flat in thenearest ditch, ravine, or culvert, with hands and arms shielding one’s head. Be sure to leave theditch, ravine, or culvert immediately after the tornado has passed to avoid the possibility of flashflooding. If in an automobile, follow the same rules as outlined above.43

LAW ENFORCEMENT OFFICER REQUESTING INFORMATION- Always confirm a police officer identity by requesting badge information and writing itdown. Contact the appropriate parties to verify that the officer has the appropriatejurisdiction. Refer the officer to the office of the Registrar. The Registrar will proceed asfollows:If Law Enforcement Officer does not have a subpoena- In compliance with FERPA, the College may provide the following directory information,if requested, which is personally identifiable information that may be disclosed withoutthe student's consent unless the student has opted not to have this informationdisclosed. (It is recommended, especially if the information requested is lengthy, thatyou ask for the police officer to put the request on official stationary.)o Student's nameo Address: Local, Email and Websiteo Telephone number (local)o Date and place of birtho Program of studyo Participation in officially recognized activitieso Dates of attendanceo Degrees and certificates awardedo Most recent previously attended campusooPhotograph of the student, if availableEnrollment status (i.e., enrolled, continuing, future enrolled student, reentry,leave of absence, etc.)- In compliance with FERPA, the College may not disclose any other personallyidentifiable information from the records of a student without prior written consent of thestudent (ex. Class schedule, grades, disciplinary records, attendance records, etc.).- In addition, we can turn over information to the police if one of the FERPA exceptionsapplies, such as when a health and safety emergency exists, or the police have asubpoena (see below).If the Law Enforcement Officer has a subpoena- Determine the type of subpoena. If an ex parte subpoena, do not notify student.- Make copy of subpoena- Notify the students involved that you have received the subpoena and plan to disclosethe requested information- Provide only information requested in the subpoena44

LAW ENFORCEMENT NEEDS TO LOCATE OR ARREST A STUDENTIf a law enforcement official needs to locate or arrest a student and is inquiring if the student ison the College premises, the campus should:Take down the badge number of the law enforcement official and verify there jurisdiction andapproval to be at the campus.If the student is registered to be in a class currently running, a college official should takethe law enforcement official to a private office or conference room and have them wait therewhile he/she goes to the student’s class and brings the student to the law enforcement officialunless the college official has reason to believe that confronting the student may place him/herin an unsafe situation.If the student is not in the class or is not registered to be in class currently running and wehave no knowledge if the student is on campus or of his/her whereabouts on the campus, ourobligation to help the law enforcement official locate the students has been met at that time.Examples of law enforcement officials include, but are not limited to: Police officer Immigration and Customs Enforcement agent Federal marshal State trooper CIA Sheriff FBI Drug Enforcement Agency45

SEXUAL ASSAULT1. If the assault is witnessed, do not attempt to interfere or apprehend the assailant. Call911 immediately.2. If the person assaulted or who knows of the incident should contact Security or Directorof Student Services. 911 should be contacted immediately.3. Security or the Director of Student Services will gather information and complete theIncident Report Form. The Director of Student Services will file internal reports.4. Campus authorities can assist a student in reporting violations at a student’s request.5. If the alleged perpetrator is a student, Director of Student Services will pursue for furtherinvestigation and disciplinary action.6. Student Services personnel will be available to assist and provide support services,emotional support, and referral to local hospitals, the Wellness Corporation, crisisprograms, and sexual assault programs.7. Depending on the nature and the circumstances of the incident the Director of StudentServices, with input from the Executive Committee and the Senior Director ofCommunications may prepare a statement.Long Term/Preventative:Ongoing training on sexual assault awareness, prevention and procedures for staff, faculty,residence staff, and students.Awareness/educational programs to promote awareness and prevention of rape and othersexual offenses.46

SUBSTANCE ABUSEUnder the InfluenceCrisis: A person is acting drunk, high, or impaired while on campus property or at acampus-sponsored event.- In all cases an assumption should not be made about the reason for the condition. Theperson in authority observing the situation needs to gather as much information aspossible and should address any concern about observable behavior.- If the nature of the impairment is unknown, the Director of Student Services should becontacted to determine the problem and to ensure the individual’s well being (in the caseof an employee, Human Resources will handle).- Someone impaired or acting under the influence of substances should not be permittedto stay in the building. They should be asked to leave by the department manager,Human Resources Manager or other member of the Executive Committee. If theindividual is cooperative but appears potentially dangerous to him/herself or others dueto the impairment contact the Director of Student Services or the Human ResourcesManager. The Director of Student Services or the Human Resources Manager will callsomeone (family, roommate, friend, etc.) to escort him or her home or call a taxi, if noone is available. If the individual is uncooperative, contact the police.- The witnessing staff or faculty member will complete the Incident Report Form in asmuch detail as possible and submit copies to their Department Manager and to theDirector of Student Services. The Department Manager and Director of Student Serviceswill determine whom else needs to be involved to handle the problem based on thenature of the situation.- The Director of Student Services will take disciplinary action if the incident involved astudent. If an employee, the appropriate Department Manager or Human ResourcesManager will take action.Long Term/Preventative:- Ongoing training for staff, faculty, and students is available about Argosy University’sDrug-Free environment policy and how to handle situations, consequences orinfractions.- Ongoing awareness programs are available about substance abuse issues particular tocollege students.- Wellness Corporation may serve as a strong resource for many materials and individualsupport.47

SUICIDE THREAT/ATTEMPT- In the event that the University has reasonable cause to believe that a student attemptedor will attempt suicide or has engaged in efforts to prepare to commit suicide, theCollege will generally require the student to undergo a mandatory assessment at his orher own expense by an outside licensed mental health professional.- Such assessment may include but is not limited to a psychological evaluation at a localhospital and/or emergency room to ensure the safety of the student and the largercommunity. The assessment should take place immediately and the student should signa release of information allowing the mental health professional to communicate withcampus staff information related to the student’s safety and well-being.- The purpose of the mandated assessment is to gather information andrecommendations about the student’s condition, his or her need for psychiatrichospitalization and to provide the student with appropriate psychological and psychiatricreferrals. The College will ask the mental health professional to share information aboutwhat steps the Campus might take to protect the safety of the student and the campuscommunity at large.- Students with psychological impairments which affect the student's ability to function inthe campus community (academically, socially or otherwise) may be presented with theoption or requirement for a medical withdrawal or a medical leave of absence.- Students who have to be hospitalized due to a suicide attempt and/or suicidal ideationwill be placed on an administrative leave of absence which will remain in effect until thestudent provides appropriate documentation from a licensed mental healthcare providerstating that the student can safely return to college and is not believed by the healthcareprovider to present a threat to harm himself/herself or others. Students will remain on anadministrative leave of absence no more than 45 days. Within that 45-day period, theSCC or appropriate administrative unit will render a decision as to the student’s futurewith Argosy University- Notwithstanding, the Campus at its discretion may set restrictions and/or conditions forthe student to return to Campus including receiving outside counseling and/or signing asafety contract.- Argosy University cannot provide the long-term psychological treatment that isnecessary for students experiencing suicidal distress. Because of the serious nature ofattempted suicide and/or suicidal ideation, the student’s parents or other supportperson(s) may be contacted by the College and informed of the student's condition. TheFamily Educational Rights and Privacy Act (FERPA) permits campus officials to contactparents without the student’s consent, "if knowledge of the information is necessary toprotect the health and safety of the student or other individuals." If circumstancesindicate further harm may come to a student by contacting family members, otheroptions may apply. Failure to adhere to the guidelines outlined herein may result indisciplinary action.How to help a student- If you notice any warning signs in a student, there are ways that you can be helpful.- Be honest and express your concerns. For example, “You seemed really down lately; issomething bothering you?”48

- Ask directly about thoughts of suicide. For example, “Have you thought of hurtingyourself?” If suicidal thoughts are expressed it is important to contact Hopeline at 1-800-784-2433. Call 9-1-1 (dial 9 first if using a campus phone) if there is an apparentimmediate threat of suicide.- Listen and offer emotional support, understanding and patience.- Convey the message that depression is real, common and treatable. Suicidal feelingsare real and preventable.- Offer to accompany the student to Student Services for referral to the WellnessCorporation.Resources- If a student needs help, please contact 9-1-1 (dial 9 first if using a campus phone).Counselors are available through the Wellness Corporation and/or one of the resourcesbelow are also available. The following organizations may also help, providing additionalinformation about depression and suicide. Argosy University will provide a list ofavailable psychologists to contact. If you or someone you know is contemplating suicide,call 1-800-SUICIDE (1-800-784-2433) or www.hopeline.com. National Mental HealthAssociation 1-800-969-6642 or www.nmha.org/index.cfm. National Institute of MentalHealth 1-800-421-4211 or www.nimh.nih.gov.49

SUSPICIOUS PACKAGE1. Evaluate all articles received. Take caution whenever receiving mail or packages ofsuspicious origin or questionable content.2. Do not attempt to touch, open or move any suspicious letter, article or package.3. If you receive a suspicious item, immediately put it down and do not attempt to move it.4. Do not panic. Biological agents are not easily aerosolized. The mere act of opening theitem would generally not provide the energy required to project the agent into yourbreathing zone.5. Ask a co-worker to phone the Campus President or member of the CMT immediately.They will call 911. If you are alone, phone yourself, trying to limit the number of thingsyou come in contact with. If you have been contaminated, limiting the number of itemsyou touch can prevent the spread of contamination.6. Wait for the police to arrive. Do not leave the area. Do not allow others who may havebeen in the area where the article was received or opened to leave until the police arriveand assess the situation.7. Security will isolate the package and initiate all follow-up activities.8. A controlled evacuation of the building in which the agent was found will probably occur.50

THEFT1. As soon as a theft is discovered on campus and the item is not located in lost and found,report to security. Ask janitorial staff to check trash cans.Victim is encouraged to file a report with the Metro police department by calling 615-880-17762. Complete an incident report form.3. Encourage victim to check lost and found locations and report found items (if applicable)to security.51

TRANSPORTATION ACCIDENTTransportation accidents include injury or loss of life resulting from accidents involvingCampus-owned and/or operated vehicles or aircraft, as well as commercial conveyancescarrying or otherwise coming in contact with University faculty, staff, or students.Aircraft Crash/Vehicle Crash on CampusBecause of the unique location of an airport and a major freeway in close proximity tocampuses, the possibility of an aircraft crash or transportation accident on campus must beconsidered.Take the following actions if you are in a structure affected by an aircraft crash:1. Immediately take cover under tables, desks, and other objects that will give protectionfrom falling glass or debris.2. After the effect of the crash and/or fire has subsided, call 911 and notify a CMT member.Give your name, location, and the nature of the emergency.3. If necessary, or when directed to do so, activate the building alarm.4. Follow standard evacuation procedures and report to your designated building assemblylocation until an accurate headcount is taken.5. Depending on structural damage to facilities, Facilities Management may cut off utilitiesto the structure for safety purposes.6. The CMT will coordinate emergency response from non- campus entities such as theDavidson County Fire Department and Metro Police.52

UTILITY FAILURENotify security and/or a member of the CMT in the event of a major utility failure or if there ispotential danger to building occupants. Notify building manager to coordinate. Follow thestandard evacuation procedures if a building emergency exists. Always observe the followingprocedures if utility emergencies arise:Electrical/Light FailureAssign member of CMT to determine whether anyone is trapped in an elevator or requiresimmediate assistance. Determine whether this is a building-related or city-related outage andplan accordingly.Campus buildings may not provide sufficient illumination in corridors and stairs for safe exiting.Utilize flashlights and other sources of light to safely exit the building.Natural Gas LeakCease all operations. Do not switch on lights or any electrical equipment. Electrical arcing cantrigger an explosion.If the smell is inside and the area can be ventilated via an open window, do so.Call a member of the CMT immediately. Give your name, location of the leak, and any otherinformation you feel is useful.If the situation warrants, a member of the CMT will activate the building alarm and beginstandard evacuation.Plumbing Failure/FloodingCease using all electrical equipment and notify a member of the CMT.Ventilation ProblemIf smoke or other noxious odors come from the ventilation system, immediately notify securityand a member of the CMT immediately. If necessary, cease all operations and vacate the area.Phone and Network FailureNotify campus IT immediately. Campus IT will work with Argosy CS IT to restore phone andnetwork capability.53

WEAPON ON CAMPUSCrisis: Student, employees, or visitor has a weapon, such as a gun or knife on campus.Any situation involving a weapon is potentially dangerous. It is important to assess theindividual’s mental/emotional status before and during a confrontation and proceed only withcaution. Students and employees are only able to carry weapons on campus when a letterstating the requirement for them to do is filed with the campus from student and/or employee’sthe commanding officer.Non-threatening situation: Possession of weapon is noted.- Individual aware of the weapon possession reports the situation to an ExecutiveCommittee member.- The Executive Committee member will consult with the Director of Student Services andmake a determination regarding who, in addition to Security, should confront theindividual with the weapon. The police may be contacted, if appropriate to the situation.- If the individual is a student or employee, he/she will be approached and asked toremove the weapon from the premises. If the person is a visitor, he/she will be escortedout of the building by Security.- If the individual declines to remove the weapon from the premises, Security or the policewill escort him/her from the premises.- Follow-up disciplinary action will be taken by the Director of Student Services, if astudent, or by appropriate Department Director, if an employee. If the visitor was visitingstudents or employees, their host will be subject to disciplinary review by the Director ofStudent Services or their department manager.Threatening situations: A weapon is shown in a menacing manner on campus.- Do not attempt to apprehend or interfere with the person with the weapon.- Attempt to retreat discreetly and assist or facilitate others to do likewise.- As soon as safely possible, call 911. Provide them with your name, location, andinformation about the situation including type of weapon, physical description, andmental state of person with weapon.- Notify Argosy University security desk and receptionist of the situation and locations toassist with directing emergency personnel.- Notify an Executive Committee member of the situation, who will then notify the CampusPresident and other members of the Crisis Management Team.- If needed, the AlertFind Emergency Notification System will be used to notify membersof the campus community.54

EMERGENCY CONTACT – CRISIS MANAGEMENT TEAMCampus Main Number: 615/525-2800NameExtensionRoger Widmer 2832Stacy Waddell 2814Erica Bligen 2813Josh Yarbrough 2846Gina Jones 2804Amelia Arbuckle 2842Scott Foster 770-407-111155

EMERGENCY CONTACT – CMT ALTERNATE MEMBERSCampus Main Number: 615/525-2800NameExtensionStan Murphy 2852Kittie Myatt 2812Phillip Moery 281856

USEFUL PHONE NUMBERS- COMMUNITY RESOURCE GUIDEAnimal ControlBuilding MaintenanceCampus Security ProviderChild and Family CareChild Protective ServicesDisability ServicesElevator Maintenance/RepairEnvironmental HealthEPAFireGas CompanyHaz MatHelp & Emergency ServicesHealthHighway PatrolHospitalsHotlineHVACJanitorial ServicesLegal and ProtectiveMental IllnessMotor VehiclesParamedicsPoison ControlRape Crisis LineRed Cross57

SheltersSocial ServicesSuicide HotlineUnited WayUtilitiesVeteransWellness Corporation58

APPENDICESCampusThe following items may be included/considered as appendices for this plan: Campus phone tree/org chart Building floor plans Facility crisis plan (if one exists, created by landlord) Business continuity plan (being developed by Keith Loomis)o Inventory of fixed assetso Manual for security system List of emergency management supplies59