POSITION DESCRIPTION (SALES) KEY RESULT AREAS

COMPETENCIESCompetency description Good performance defined WeightingAction OrientedEnjoys working hard. Demonstrates energy & drivefor things seen as challenging. Is not fearful of takingaction & seizes more opportunities than others.Quality FocusCommits to premium standards in everything. Usesquality measures & problem solving to improveprocess & service delivery. Ensures compliance withrelevant standards & procedures. Seizes opportunities Responds to problems/ situations energetically Exhibits a sense of urgency in relation to goalachievement & performance Looks for novel experiences Is self-motivated & delivers on promises Questions established procedures with a view toincreasing efficiency & effectiveness Identifies inefficiencies or opportunities forimprovementsAggressively drives excellenceMonitors & compares own performance to best inclassAdaptability & FlexibilityCapacity to adapt to diverse environments,responsibilities, tasks & people while maintainingeffectiveness.Relationship Building/TeamworkEstablishes rapport easily. Develops long termrelationships based on mutual trust & confidence.Builds & maintains effective working relationshipswith peers, team members & others. Works in acollaborative way with others.Priority SettingSpends time on what's important. Quicklyunderstands the critical tasks & puts the trivial aside.Can quickly sense what will help or hinderaccomplishing a goal. Is focused. Embraces change - demonstrates openness tonew organisational structures, procedures &technology Modifies approach as new priorities emerge Modifies plans in response to changingconditions rather than doggedly pursuing onecourse Can behave in ways that are often seen asopposites i.e. can be both firm & compassionate;can lead others & let others lead Collaboratively develops solutions & goals withmanagers and peers Promotes open & constructive relations withmanagers and peers Generous in providing time for others whenneeded Acts as a team player as well as an effectiveindividual contributor Demonstrates commitment to team goals Understands how their behaviour impacts onothers Identifies critical & less critical activities &projects Prioritises activities/objectives makingadjustments when appropriate Spends time & the time of others on what'simportant Meets goals & deadlines Stays focused on the agreed objectives/goals3

JOB SPECIFICATIONPosition title:Education:SALES BUSINESS ANALYSTTertiary degree in a relevant discipline e.g. Economics, Finance, AccountingTechnical Skills:Excellent analytical skills, previous experience in business analysis, keen understanding of howCRM works and is used in sales automation, reporting and enhancement, project management orbusiness analysis experienceIndustry experience:Experience with any large sales team and working closely with Sales ManagersManagement skills:Not requiredPersonal qualities:Excellent team player, thoughtful, unafraid to express an opinionTechnology skills:Proven knowledge and experience with reporting and analytics tools such as Cognos or Crystalreports, intermediate word and powerpoint skills, advanced excel skills, business platformtechnology experience, preferably SalesForce or CRMLanguage skills:Fluent EnglishCommunication skills: Strong communication and interpersonal skills, able to communicate effectively with technical andnon-technical people4