Download - Northern Ireland Fire & Rescue Service
Download - Northern Ireland Fire & Rescue Service
Download - Northern Ireland Fire & Rescue Service
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Leading and Managing ChangeStrategic Aim:Lead, plan and manage organisationalchange in line with present and future needsand expectations of stakeholders and thecapacity to deliver.We will achieve this by:• Delivering excellence through a visiblecommitment of continuous improvementand quality frameworks, processes andsystems and implementing a BusinessImprovement Strategy for NIFRS.- Achieving Investors in PeopleAccreditation by 2012;- Implementing EFQM assessmentrecommendations;- Achieve Quality ManagementSystem Accreditation in selectedbusiness areas by 2014; and- Introduce and monitor CustomerExcellence Standards by 2012.• Working in partnership with clientadvisers, DHSSPS and StrategicInvestment Board to developNIFRS Infrastructure CapitalInvestment Programme.- Completing construction ofRathfriland <strong>Fire</strong> Station by 2012 andOmagh <strong>Fire</strong> Station by 2014; and- Developing new Integrated Trainingfacility at Cookstown by 2014.• Utilising the potential of moderntechnologies to deliver business changeand policy outcomes designed toimprove NIFRS services to the NI public.- Implement ICT Strategy 2010-2015;- Implementing Incident RecordingSystem (IRS) by 2012; and- Introducing a fully integratedElectronic Documents RecordManagement System (EDRMS)by 2015.• Improving cross-border <strong>Fire</strong> &<strong>Rescue</strong> <strong>Service</strong> networks in relationto <strong>Service</strong> Delivery.- Delivering ‘Driving Change’ InterregIVa project by 2013; and- Implementing partnership initiativesarising from cross-bordercollaboration.• Continuing to review organisationalneeds in relation to strategy, processesand delivery of services.• Developing, implementing andreviewing a Corporate CommunicationsStrategy 2011-16.• Developing an Operational AssuranceStrategy including performancemeasurement, benchmarking andpeer review.We will measure our services by evaluatingour targets:• Work with other partner agencies toreduce the number of people killedand injured on our roads.Public <strong>Service</strong>Agreement (PSA) 14 -Promoting Safer Roads.13