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Who we areNorthern Ireland Fire & Rescue Service serves the entire population of NorthernIreland, an area of over 5,500 square miles, with a population of 1.7 million.The strategic direction, performance and scrutiny of Northern Ireland Fire &Rescue Service is overseen by the Board which comprises a non-executiveChair, the Chief Fire Officer and 10 non-executive Members, 4 of whom areDistrict Councillors.What Influences What We Do8Northern Ireland Fire & RescueService, like other Fire & RescueServices across the UK, findsitself having to deliver efficientand effective services in aconstantly changing andchallenging environment.NIFRS has to deliver enhancedresilience capacity, operatea risk-based approach todetermining appropriate levelsof preventative and responsiveservice delivery at local level,make provision for rescuingpeople from road traffic collisions,implement far-reaching targets toimprove the diversity of itsworkforce and deliver a publicservice in a tighter financialclimate. The Service must alsocontinue to deliver its “corebusiness” of fire and rescueservices.The key challenges and influencesfor NIFRS over the next 5 years2011-2016 are:• EfficiencyEnsuring value for money inthe Fire & Rescue Servicewithout increasing the risk tothe public or Firefighters.• PerformanceDeveloping strategicperformance managementsystems, defining whatmatters, measuring this andthen managing it to improvethe overall performanceof NIFRS.• Managing PeopleBuilding a workforce fitfor purpose supported byvisionary and effectiveleadership operating in apartnership context. NIFRShas set itself challengingtargets in order to seesignificant cultural changein the organisation over thenext 5 years.• Working in PartnershipImproving scope forcollaboration to generateimprovements and savings,and systematically identifyingcosts and benefits associatedwith partnership workingso NIFRS resources canbe prioritised.
These internal challenges areset within a wider externalcontext as part of a politicalmulti-stakeholder environmentwith multiple, often conflictingagendas including:• Northern Ireland Assemblyand Central GovernmentAgenda for Change;• Tighter Fiscal Climate - newComprehensive SpendingReview period (2011-2014);• Environmental and SocialIssues - flooding, climatechange, ageing populationand areas of deprivation,carbon reduction; and• Programme for GovernmentPublic Service AgreementTargets.How we did last year - Managing our performanceThe Service records information about every incident it is called to and uses this to analyse the location and causes of fires, road traffic collisionsand other emergencies. For the last few years, we have also been using a computer modelling system to predict risk. We are increasingly usingthis information to target our activities where it is most needed, both through operational response and community safety work.The following table outlines our performance over the past 5 years for a number of the existing KPIs (Key Performance Indicators).Key IndicatorsNumber of accidental fire deaths indwelling fires*(* Figures subject to state pathologist report)Number of serious civilian injuries in dwellingfires**(** Figures subject to outstanding Fire Reports)Number of accidental dwelling firesNumber of deliberate primary firesNumber of deliberate secondary firesPercentage of working smoke alarms inprivate dwellingsWorking days/shifts lost to sickness absenceby all staffTargetPerformance06/07 07/08 08/09 09/10 10/11Reduce the number of accidental fire deaths in private dwellings. 13 7 9 7 11*Reduce by 2% year on year (10% reduction by 2015) the number ofnon-fatal casualties in accidental dwelling fires (excluding precautionarychecks and treated at scene) per 100,000 population from the 09/10baseline (131).Reduce the number of accidental dwelling fires by 2% year onyear (10% reduction by 2015) from the 09/10 baseline (819).Reduce by 2% year on year (10% reduction by 2015) the number ofdeliberate primary fires from the 09/10 baseline (2039).Reduce by 4% year on year (20% reduction by 2015) the number ofdeliberate secondary fires from the baseline average figure ofthe last five years (10,571).Achieve and maintain a 98% smoke alarm ownership inprivate dwellings.181 134 142 131 137**829 837 822 819 8062,761 2,673 2,180 2,039 1,83211,329 11,442 10,119 9210 10,36098% 94% 94% 99% 99%Achieve an average of 7 days/shift lost per year by 2015. 11.8 10.4 8.2 8.6 9.19
Page 3 and 4: Contents04050508080910111719Chief F
Page 5 and 6: Purpose of the PlanThis Corporate P
Page 7: NIFRS Strategy Map below provides a
Page 11 and 12: What we want to do andhow we are go
Page 13 and 14: Leading and Managing ChangeStrategi
Page 15 and 16: Managing our Resources and Monitori
Page 17 and 18: How Much it will CostRevenue Budget
Page 19 and 20: Annual Business Plan2011/1219
Page 21 and 22: Key Theme: Developing a Safer Commu
Page 23 and 24: Annual Business Task 2011-2012 Targ
Page 25 and 26: Key Theme: Managing our Resources a
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