Passport 8500 Radar Detector - Escort Inc.

ServiceService ProcedureIf Your Passport ever needs service,please follow these simple steps:1 Check the troubleshooting section ofthis manual. It may have a solution to yourproblem.2 Call us at 1-800-543-1608. We may beable to solve your problem over the phone.If the problem requires that you send yourPassport to the factory for repair, we willprovide you with a Service Order Number,which must be included on the outside ofyour shipping box.Enclose The Following InformationWith Your Passport :• Your Service Order Number• Your name and return address• Your daytime telephone number• A description of the problem you areexperiencing.Out Of Warranty RepairsFor out of warranty repairs, include prepaymentin the amount you were quoted bythe Escort Customer Service Representative.If the detector has been damaged, abused ormodified, the repair cost will be calculatedon a parts and labor basis. If it exceeds thebasic repair charge, you will be contactedwith a quotation. If the additional paymentis not received within 30 days (or if younotify us that you choose not to have yourPassport repaired at the price quoted), yourPassport will be returned, without repair.Payment can be made by check, moneyorder, or credit card.Mail Passport and Power Cord To:ESCORTCustomer Service DepartmentService Order Number ______________5440 West Chester RoadWest Chester, Ohio 45069For your own protection, we recommendthat you ship your Passport postpaid andinsured. Insist on a proof of delivery, andkeep the receipt until the return ofyour Passport.26