ecause they have no moving parts, they are far more rugged than disk memory. Flash chips havedisadvantages, of course. Depending on the amount of memory, the cost per megabyte of flash can bebetween five and fifty times greater than disk memory. And flash chips are not as robust for writing:They can only be overwritten a few hundred thousand times before wearing out, rather than a fewmillion times for disk drives.The initial applications for flash memory were in value networks quite distant from computing; theywere in devices such as cellular phones, heart monitoring devices, modems, and industrial robots inwhich individually packaged flash chips were embedded. Disk drives were too big, too fragile, andused too much power to be used in these markets. By 1994, these applications for individuallypackaged flash chips—“socket flash” in industry parlance—accounted for $1.3 billion in industryrevenues, having grown from nothing in 1987.In the early 1990s, the flash makers produced a new product format, called a flash card: credit cardsizeddevices on which multiple flash chips, linked and governed by controller circuitry, were mounted.The chips on flash cards were controlled by the same control circuitry, SCSI (Small Computer StandardInterface, an acronym first used by Apple), as was used in disk drives, meaning that in concept, a flashcard could be used like a disk drive for mass storage. The flash card market grew from $45 million in1993 to $80 million in 1994, and forecasters were eyeing a $230 million flash card market by 1996.Will flash cards invade the disk drive makers’ core markets and supplant magnetic memory? If they do,what will happen to the disk drive makers? Will they stay atop their markets, catching this newtechnological wave? Or will they be driven out?The Capabilities ViewpointClark’s concept of technological hierarchies (see note 4) focuses on the skills and technologicalunderstanding that a company accumulates as the result of the product and process technologyproblems it has addressed in the past. In evaluating the threat to the disk drive makers of flash memory,someone using Clark’s framework, or the related findings of Tushman and Anderson (see note 5),would focus on the extent to which disk drive makers have historically developed expertise inintegrated circuit design and in the design and control of devices composed of multiple integratedcircuits. These frameworks would lead us to expect that drive makers will stumble badly in theirattempts to develop flash products if they have limited expertise in these domains and will succeed iftheir experience and expertise are deep.On its surface, flash memory involves radically different electronics technology than the corecompetence of disk drive makers (magnetics and mechanics). But such firms as Quantum, Seagate, andWestern Digital have developed deep expertise in custom integrated circuit design through embeddingincreasingly intelligent control circuitry and cache memory in their drives. Consistent with the practicein much of the ASIC (application-specific integrated circuit) industry, their controller chips arefabricated by independent, third-party fabricators that own excess clean room semiconductorprocessing capacity.Each of today’s leading disk drive manufacturers got its start by designing drives, procuringcomponents from independent suppliers, assembling them either in its own factories or by contract, andthen selling them. The flash card business is very similar. Flash card makers design the card and52
procure the component flash chips; they design and have fabricated an interface circuit, such as SCSI,to govern the drive’s interaction with the computing device; they assemble them either in-house or bycontract; and they then market them.In other words, flash memory actually builds upon important competencies that many drive makershave developed. The capabilities viewpoint, therefore, would lead us to expect that disk drive makersmay not stumble badly in bringing flash storage technology to the market. More specifically, theviewpoint predicts that those firms with the deepest experience in IC design—Quantum, Seagate, andWestern Digital—will bring flash products to market quite readily. Others, which historicallyoutsourced much of their electronic circuit design, may face more of a struggle.This has, indeed, been the case to date. Seagate entered the flash market in 1993 via its purchase of a25 percent equity stake in Sundisk Corporation. Seagate and SunDisk together designed the chips andcards; the chips were fabricated by Matsushita, and the cards were assembled by a Koreanmanufacturer, Anam. Seagate itself marketed the cards. Quantum entered with a different partner,Silicon Storage Technology, which designed the chips that were then fabricated and assembled bycontract.The Organizational Structure FrameworkFlash technology is what Henderson and Clark would call radical technology. Its product architectureand fundamental technological concept are novel compared to disk drives. The organizational structureviewpoint would predict that, unless they created organizationally independent groups to design flashproducts, established firms would stumble badly. Seagate and Quantum did, indeed, rely onindependent groups and did develop competitive products.The Technology S-Curve FrameworkThe technology S-curve is often used to predict whether an emerging technology is likely to supplantan established one. The operative trigger is the slope of the curve of the established technology. If thecurve has passed its point of inflection, so that its second derivative is negative (the technology isimproving at a decreasing rate), then a new technology may emerge to supplant the established one.Figure 2.7 shows that the S-curve for magnetic disk recording still has not hit its point of inflection:Not only is the areal density improving, as of 1995, it was improving at an increasing rate.The S-curve framework would lead us to predict, therefore, that whether or not established disk drivecompanies possess the capability to design flash cards, flash memory will not pose a threat to themuntil the magnetic memory S-curve has passed its point of inflection and the rate of improvement indensity begins to decline.53
- Page 2 and 3: TheInnovator’sDilemmaWhen New Tec
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- Page 20 and 21: Part OneWHY GREAT COMPANIESCAN FAIL
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CHAPTER SIXMatch the Size of theOrg
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What benefit, if any, did leadershi
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Source: Data are from various issue
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Finally, there is substantial evide
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Because emerging markets are small
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There are many success stories to t
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This recommendation is not new, of
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13. “Can 3.5" Drives Displace 5.2
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data, Disk/Trend Report, published
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MB, and a second model, introduced
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to make small deliveries to local c
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Japanese semiconductor manufacturer
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powerful deterrent to the movement
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therefore, may view creation of new
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ResourcesResources are the most vis
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its Corona model—a product target
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go public based upon a hot initial
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such success in the minicomputer bu
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they made these acquisitions late a
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Figure 8.1 Fitting an Innovation’
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structured. For Compaq, Hewlett-Pac
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CHAPTER NINEPerformance Provided,Ma
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Specifically, in the desktop person
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A product becomes a commodity withi
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1. The Weaknesses of Disruptive Tec
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Scott Cook, Intuit’s founder, sur
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CONTROLLING THE EVOLUTION OF PRODUC
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Source: An earlier version of this
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originally developed by Venetian me
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The first step in making this chart
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Having decided that electric vehicl
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its braking distance longer than ot
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The major automakers engaged in ele
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customers who pay the present bills
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Clearly, as will be discussed below
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CHAPTER ELEVENThe Dilemmas of Innov
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Seventh, and last, the research sum
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develop those technologies themselv
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2. There is a tendency in all marke