Settling In Palmerston North and Feilding - Human Rights Commission

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• ‘Insurance does not cover pregnancy, contraception and mental health.’Healthy Environment• ‘To increase awareness through public education on the importance of having a clean safe environment.’• ‘In the schools – Include personal hygiene as a subject in schools. Regularly sanitise class rooms – Parents concern of the lack of personalhygiene at schools. For example, frequent flue and flea contagion at schools.’• ‘Some women who visited NZ in the past find that NZ is not as clean and tidy as it used to be before, which results in their low interest in settlingin NZ.’• ‘Some houses are very poor insulated, resulting in very cold winter and mouldy wall and ceiling which will effect our health – need a system tomonitor rental houses in terms of rent and condition and quality.’• ‘health issues: pay more compare to unemployed’• ‘houses in general have bad insulation and ventilation’• ‘Water – worry about tap water cleanliness, drinking water in council housing.’Focus Group Suggestions• More information about ACC in New Zealand – how it works and entitlements• Public education to build awareness about health and hygieneSETTLING IN PALMERSTON NORTH AND FEILDINGACC• ‘More information about how to lodge injury, how to access treatment and lossof pay from this.’• ‘ACC was/is confusing’Health Workforce• ‘Look at the high cost of hiring locum doctors from outside as you alreadyhave permanent residents or New Zealanders staying at home with theright qualification or working something different from their qualification. Thegovernment should exploit the energy of those immigrants. For example,make it easier for people that come to live in NZ to work before they leave NZto a better place that will take them ie Australia.’Learning English at the Anglican Friendship CentreOne local migrant’s story about her experience in the New Zealand healthworkforce‘My husband and I are doctors graduated 1999 from Cairo University. After graduation we got married and planned to work in a better healthsystem like the first world countries. After that we started to study USMLE (USA medical licensing examination) and my husband finished earlierthan me and started to search for job and successfully got a job offer in Kaitaia hospital. At that moment we were very happy to go to NZ. Thenhe came to NZ to face a surprise that the Job did not match with his expectation. The agency was not honest with him in the job description. Atthat moment, he was not alone; he was with wife and two children. He left the hospital without any hope to have a job. One month later he got atemporary job in Auckland hospital for 6 month. We were frustrated due to we had not any secure feeling and we thought that NZ needs overseasdoctor to fill the gaps without thinking about this people feeling. On the other hand, I tried to study to finish my exam and I found a lot of obstaclessuch as the day care were very expensive and the public kindergartens had very long waiting list. I hadn’t choice except go back to Egypt to sitmy exam. After one year I passed 2 parts and need to get the third. During this period some people advice us to ask for residency and we changework permit to residency. We moved to Palmerston North city where I passed the third part of USMLE. After that I shocked as the requirementfor registration in medical council had changed and they need an English test with very high standard as a step before NZ medical exam. I nevergive up, I enrolled in Massey to study advance English despite of I passed all English requirement in USMLE and all my study was in English. Igot a certificate in advance level in English and all my teachers were very happy with my level. I sit IELTS and got 6.5 and they need 7.5. I triedto find any place to study IELTS strategy as this exam is a strategic exam not the true measurement for your English as a doctor as I believe youdon’t need to be a good essay writer. However, I went to ETC which is a private school for IELTS. Unfortunately, I am told that your level is higherthan our students and there isn’t place for you, consequently I went back to Massey where there wasn’t place for me as I finished the advancedpapers. Now I stay at home because the government asking for requirement without the places that help you to satisfied their needs. I alwayssurprise due to they need doctors and on the other hand there are doctors stay home carrying their qualifications at home and even not able tosit NZ medical Exam.’From Focus Groups April/May 200950
ACTIONEnsure that any information resource for newcomers has clear information about the rangeof available health services in the district and how to access these (there is a need to considertranslating some material)Ensure that key health services (including GPs and other professionals) have information about theculture and backgrounds of key newcomer groups in PN and F, potential issues and barriers forsome groups (including cultural norms and taboos, links to important networks/contacts, suggestedstrategies for working with newcomer clients and contacts for translators)Provide/improve patient advocacy and more general advocacy services for newcomersEnsure that a newcomer perspective is contributed to, and considered within, any health initiativesin the district/regionPARTNERSSettlement Support (SS), District HealthBoard (DHB), Ministry of Health, RefugeeServices (RS)SS, Manawatu Multicultural Centre (MMC),Public Health, Primary Health Organisations,RS, DHB, Public Health, Ministry of HealthPHO, Health and Disability Commissioner,Adnet, SSDHB, Primary Health Organisations, RS,District Health Board, Public HealthDevelop a strategy to support new residents to access a GP more easilyWork collaboratively to identify opportunities to improve the health outcomes for migrants and newsettlers – link into other existing strategiesDHB, Primary Health OrganisationDHB, Primary Health Organisation, PublicHealth, RS, SSRefer information about health insurance issues and anomalies for international students to tertiaryproviders and MOE for further considerationConsider other suggestions made by focus groupsSettling In sector working groupSettling In sector working groupSETTLING IN PALMERSTON NORTH AND FEILDING51
Page 3: ContentsForewords..................
Page 6 and 7: Executive SummaryIntroduction and B
Page 8 and 9: Suggestions for further action incl
Page 10 and 11: Suggestions for further action incl
Page 12 and 13: 1.3 Background to this ReportPalmer
Page 14 and 15: Context2.1 Palmerston North and Fei
Page 16 and 17: Percent ofoverseas bornYears since
Page 18 and 19: Occupation of New Zealand born and
Page 21 and 22: Refugee Services trains and provide
Page 23 and 24: • Providing translation and inter
Page 25 and 26: Key FindingsA number of key finding
Page 27 and 28: • ‘NZIS could give migrants a p
Page 29 and 30: What is working well?• ‘Educati
Page 31 and 32: 3.2 HOUSINGCommunity Voices‘How d
Page 33 and 34: Feedback about What is not Working
Page 35 and 36: What is Cultural Diversity? - A loc
Page 37 and 38: • ‘Difficulty to feel accepted
Page 39 and 40: ACTIONPARTNERSDevelop strategies to
Page 41 and 42: 3.4 ECONOMIC WELL-BEINGCommunity Vo
Page 43 and 44: Cost of living• ‘We have 2-3 jo
Page 45 and 46: Existing Services and Activities•
Page 47 and 48: there were more people in the same
Page 49 and 50: ACTIONPARTNERSEnsure information re
Page 51: just see a specialist if you are si
Page 55 and 56: Key Issues (feedback from focus gro
Page 57 and 58: • ‘When my son try to explain w
Page 59 and 60: 3.8 POSITIVE AGEINGCommunity Voices
Page 61 and 62: Cultural Maintenance• ‘As paren
Page 63 and 64: 3.9 SAFETY AND SECURITYCommunity Vo
Page 65 and 66: Feedback about What is Working Well
Page 67 and 68: Focus Group Suggestions• More act
Page 69 and 70: 3.11 INTERNATIONAL STUDENTSCommunit
Page 71 and 72: in the Settling In discussions and
Page 73 and 74: • Free weekly English conversatio
Page 75 and 76: ReferencesEducation New Zealand (20
Page 77 and 78: Ethnic groups 2006In 2006, Palmerst
Page 79 and 80: Appendix 4Diversity in the Workplac
Page 81: InclusionInclusion in a society is

Settling In Palmerston North and Feilding - Human Rights Commission

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