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A GIS-based Route Mapping Tool for Disabled Access in Urban ...

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EnviroInfo 2002 (Wien)Environmental Communication <strong>in</strong> the In<strong>for</strong>mation Society - Proceed<strong>in</strong>gs of the 16th ConferenceCopyright © IGU/ISEP, Wien 2002. ISBN: 3-9500036-7-3A <strong>GIS</strong>-<strong>based</strong> <strong>Route</strong> <strong>Mapp<strong>in</strong>g</strong> <strong>Tool</strong> <strong>for</strong> <strong>Disabled</strong><strong>Access</strong> <strong>in</strong> <strong>Urban</strong> EnvironmentsL<strong>in</strong>da Beale 1 , David Briggs 2Abstract<strong>Access</strong> and mobility are important dimensions of quality of life. For wheelchair users,everyday trips are often fraught with problems with many barriers, imperceptible to theable-bodied, h<strong>in</strong>der<strong>in</strong>g or totally restrict<strong>in</strong>g mobility. The MAGUS project developedand tested a decision-mak<strong>in</strong>g tool that offers <strong>in</strong><strong>for</strong>mation that will assist route plann<strong>in</strong>g<strong>based</strong> upon the situated knowledge of wheelchair users. The study employed social sciencetechniques to <strong>in</strong>vestigate and quantify urban barriers, and <strong>GIS</strong> and computer technologiesto translate these <strong>in</strong>to an operational route assessment and modell<strong>in</strong>g package,us<strong>in</strong>g dynamic segmentation and network analysis techniques. This tool was applied andtested <strong>in</strong> Northampton, UK and provides a decision support and mapp<strong>in</strong>g tool <strong>for</strong> planners,and a guidance device to help wheelchair users.1. RationaleQuality of life is strongly modified by issues of access and mobility. For wheelchairusers, everyday trips are often problematic (Centre <strong>for</strong> the Environment <strong>for</strong> theHandicapped, 1986a, 1986b; Imrie, 1996). Many barriers, imperceptible to the ablebodied,h<strong>in</strong>der or totally restrict mobility (Palfreyman, 1991). Some of these problemscan be anticipated or avoided if wheelchair users have good <strong>in</strong><strong>for</strong>mation aboutaccess and mobility options. Acquir<strong>in</strong>g the right <strong>in</strong><strong>for</strong>mation is likely to be a particularproblem, especially when visit<strong>in</strong>g an unfamiliar area.In the long-term urban spaces should be designed so that they are <strong>in</strong>tr<strong>in</strong>sicallymore accessible and sensitive to disabled people. Those who plan or manage the environmentshould ensure that the barriers that disenable people, such as wheelchairusers, are reduced. Rarely, however, are the views of wheelchair users fully <strong>in</strong>corporated<strong>in</strong>to the urban plann<strong>in</strong>g process, nor do planners traditionally possess either theexperience or the mapp<strong>in</strong>g products to help them evaluate the effects of plann<strong>in</strong>g decisionson access and mobility by disabled people (Imrie & Kumar, 1998). If the1 2 Department of Epidemiology & Public Health, Imperial College of Science & Technology,Norfolk Place, London W2 1PGe-mail: l.beale@ic.ac.uk


162knowledge of those who encounter the problems is not used, then urban places arelikely to rema<strong>in</strong> hostile environments <strong>for</strong> many people. Indeed it is apparent thatmany of the changes which have taken place <strong>in</strong> towns and cities <strong>in</strong> recent years havemade access and mobility more, rather than less, difficult <strong>for</strong> disabled groups likewheelchair users. Research undertaken by Imrie and Wells (1993) showed a widespreadignorance amongst officers about ‘plann<strong>in</strong>g <strong>for</strong> the disabled’. There is, there<strong>for</strong>e,a need <strong>for</strong> <strong>in</strong><strong>for</strong>mation systems and good quality maps that can help plannersassess and compare the effects of plann<strong>in</strong>g decisions on disabled access to urbanspaces, and provide a means of <strong>in</strong>tegrat<strong>in</strong>g the needs of the disabled <strong>in</strong>to urban plann<strong>in</strong>gand design.A more immediate strategy to overcome problems of <strong>in</strong>accessibility is to improvethe mapped <strong>in</strong><strong>for</strong>mation available to the disabled, <strong>in</strong> order to enable them to betterplan and control their own use of urban space. At present there is an unevenness of<strong>in</strong><strong>for</strong>mation targeted at disabled people to assist trip-mak<strong>in</strong>g. Where town guides doexist they often provide little more than lists of services and facilities <strong>for</strong> disabledgroups <strong>in</strong> general. Attention is rarely drawn to those facets of urban places that h<strong>in</strong>deror prevent mobility. Not all towns <strong>in</strong> the UK have access guides and often wherethese do exist they were compiled some years ago and now need updat<strong>in</strong>g. There isno consistency with<strong>in</strong> such guides, <strong>in</strong> terms of their level of detail, range of topics,style, presentation and <strong>for</strong>mat. Typically, most guides only give <strong>in</strong><strong>for</strong>mation on aspectsof access <strong>in</strong>to and with<strong>in</strong> build<strong>in</strong>gs, together with a list services and facilitiestargeted at the disabled, while, there is an absence of <strong>in</strong><strong>for</strong>mation about street environmentsand mobility options. Consequently, people with disabilities are not able tomake <strong>in</strong><strong>for</strong>med decisions about how to move around urban places (especially <strong>in</strong>streets and those public spaces between build<strong>in</strong>gs). The need is <strong>for</strong> <strong>in</strong><strong>for</strong>mationwhich is sensitive to the disparate requirements of different user groups, and, ideally,to the <strong>in</strong>dividual user. The <strong>in</strong><strong>for</strong>mation provided must be <strong>based</strong> more firmly on theperceptions and experiences of the disabled themselves and be more readily accessibleto users. Furthermore, it should be possible to be readily updated, so as to <strong>in</strong>corporatethe often temporary but, nonetheless, severe changes that occur <strong>in</strong> the urbanlandscape.With traditional paper-<strong>based</strong> maps and <strong>in</strong><strong>for</strong>mation, these requirements are noteasily met. Through the use of Geographical In<strong>for</strong>mation Systems (<strong>GIS</strong>), however,the possibility exists to provide both planners and disabled <strong>in</strong>dividuals with up-todate,detailed and customised <strong>in</strong><strong>for</strong>mation to help them plan and manage their accessto urban areas. Provid<strong>in</strong>g this <strong>in</strong><strong>for</strong>mation <strong>in</strong> an <strong>in</strong>teractive <strong>for</strong>m would greatly enhancethe <strong>in</strong>dividual autonomy and quality of life of disabled people.Us<strong>in</strong>g <strong>GIS</strong> it is feasible to capture and <strong>in</strong>tegrate the relevant <strong>in</strong><strong>for</strong>mation at a highlevel of spatial resolution, to model either <strong>in</strong>dividual routes or access surfaces us<strong>in</strong>gmulti-criteria assessment (MCA) techniques, and to present the results <strong>in</strong> map <strong>for</strong>m.Network analysis and Artificial Intelligence (AI) techniques also provide the capability<strong>for</strong> route modell<strong>in</strong>g and route f<strong>in</strong>d<strong>in</strong>g along networks. However, to translate thisCopyright © IGU/ISEP, Wien 2002. ISBN: 3-9500036-7-32504 EI P 906 I2 BealeL.doc 29.08.02


163capability to an operational plann<strong>in</strong>g and <strong>in</strong><strong>for</strong>mation tool, or a route-f<strong>in</strong>d<strong>in</strong>g system,requires a number of problems to be solved. The first of these is to def<strong>in</strong>e the factorsthat actually determ<strong>in</strong>e access and mobility <strong>for</strong> disabled people.2. Def<strong>in</strong><strong>in</strong>g the barriersA Geographical In<strong>for</strong>mation System (<strong>GIS</strong>) has been used to develop, test and apply aroute mapp<strong>in</strong>g tool <strong>for</strong> disabled access <strong>in</strong> urban areas. This model aimed to provide abasis <strong>for</strong> a fully <strong>in</strong>teractive system that will allow wheelchair users to assess, compareand select routes through urban areas, which best meet their <strong>in</strong>dividual circumstancesand needs. Additionally, it has been developed <strong>for</strong> use by urban planners tobetter understand urban morphology from the perspective of a wheelchair user - potentiallylead<strong>in</strong>g to recognition of h<strong>in</strong>drances and improved policy and decisionmak<strong>in</strong>g.It can also be used to help local authorities and disabled groups produce upto-datemaps on access <strong>for</strong> the disabled to urban areas. The model has been testedand applied <strong>in</strong> Northampton, UK.In design<strong>in</strong>g the <strong>GIS</strong>-<strong>based</strong> model and outl<strong>in</strong><strong>in</strong>g the project aims, the demands ofthe end users were considered throughout. The <strong>GIS</strong>-<strong>based</strong> model was <strong>in</strong>tended <strong>for</strong>use by both wheelchair users and urban planners, although clearly the knowledge ofthe subject laid predom<strong>in</strong>ately with one user group. In order to improve access to <strong>in</strong><strong>for</strong>mationpotential a primary aim <strong>in</strong> model development was to create a simple andstraight<strong>for</strong>ward structure so that the <strong>GIS</strong>-<strong>based</strong> model could ultimately be used byboth those experienced and <strong>in</strong>experienced with computers.Four hundred wheelchair users were contacted from across Northamptonshire,England, and <strong>in</strong>vited to complete a postal questionnaire to determ<strong>in</strong>e their perceptionof h<strong>in</strong>drance <strong>in</strong> urban spaces. The sample was designed to be representative of age,gender, level and type of disability and the type of wheelchair used so as not to bebiased towards particular population groups. The questionnaire was organised <strong>in</strong>tofour sections. These covered personal details <strong>in</strong>clud<strong>in</strong>g disability and type of wheelchairmost commonly used; those aspects of the built environment that constra<strong>in</strong> mobilityand access; problems faced when attempt<strong>in</strong>g to travel to and around Northamptontown centre; and facilities regularly used by wheelchair users and what problems,if any, were rout<strong>in</strong>ely encountered. The questionnaire responses provided important<strong>in</strong>sights <strong>in</strong>to the real problems that exist <strong>for</strong> wheelchair users <strong>in</strong> navigat<strong>in</strong>g urbanspaces (Figure 1). A number of focus groups were convened to exam<strong>in</strong>e emergentthemes more rigorously. Dur<strong>in</strong>g the course of each session photographs of obstaclesmost readily recalled <strong>in</strong> the questionnaire were used to stimulate discussion.Copyright © IGU/ISEP, Wien 2002. ISBN: 3-9500036-7-32504 EI P 906 I2 BealeL.doc 29.08.02


164<strong>Urban</strong> barriersstepshigh kerbsdeep guttersgravel surfaceslack of dropped kerbsnarrow pavementssteep gradientsdifficult camberscobbled surfacescongested pavementsdropped kerbs not adjacentuneven pav<strong>in</strong>g slabsraised manhole coversstreet furniturehandrails not on ramps9181767573696665625656504743420 10 20 30 40 50 60 70 80 90% of respondents who found thebarriers either prohibitive or severeFigure 1 Percentage of questionnaire respondents regard<strong>in</strong>g an urban feature to be asevere prohibitive barrier to movement, by type of wheelchairThe results of both the questionnaire and focus groups highlighted the importancenot only between urban features but also <strong>in</strong> diversity of experience and type ofwheelchair used. As would be expected, there was consensus that steps are a majorimpediment, deny<strong>in</strong>g access on most occasions. High kerbs, too, limited movementas do poor surface conditions of various k<strong>in</strong>ds. Where there are no adjacent droppedkerbs then road cross<strong>in</strong>g may be impossible and journeys are lengthened. Gradientsare a particular problem <strong>for</strong> most manual and assisted wheelchair users but were amuch lesser problem to users of powered wheelchairs. A number of other urban barrierswere identified as be<strong>in</strong>g prohibitive to access <strong>in</strong>clud<strong>in</strong>g narrow pavements, <strong>in</strong>considerateplacement of street furniture, gutters, and difficult cambers.3. Database developmentIn order to construct a database of the identified barriers to wheelchair access <strong>for</strong> use<strong>in</strong> the <strong>GIS</strong> model, it was necessary to devise a number of methods to accuratelyquantify urban features. A number of pavement surface types were identified and theroll<strong>in</strong>g resistance of each was calculated. Dragg<strong>in</strong>g a wheelchair and occupant overthe surface with a <strong>for</strong>ce gauge allowed the required ef<strong>for</strong>t to be quantified. Theweight of the occupant <strong>in</strong>creased the required <strong>in</strong>ertia, but roll<strong>in</strong>g resistance was observedto level out and become relatively consistent at distances greater then 8m.Copyright © IGU/ISEP, Wien 2002. ISBN: 3-9500036-7-32504 EI P 906 I2 BealeL.doc 29.08.02


165The start<strong>in</strong>g <strong>for</strong>ce was, as would be expected, always the highest recorded <strong>for</strong>ce <strong>for</strong>all surfaces. This measure is weight dependant. It was, however, found to be a veryimportant measure, with uneven surfaces caus<strong>in</strong>g the wheelchair to be slowed downand <strong>in</strong> some cases brought to a halt. The range of measured <strong>for</strong>ce was there<strong>for</strong>e acrucial measure, provid<strong>in</strong>g a good <strong>in</strong>dicator <strong>for</strong> surface roughness. The results reflectedthe questionnaire and focus group responses.Dropped kerbs provide cross<strong>in</strong>g po<strong>in</strong>ts <strong>for</strong> wheelchairs across roads and consequentlyhad been identified as be<strong>in</strong>g extremely important to allow<strong>in</strong>g movementaround an urban area. A total of n<strong>in</strong>e factors were identified as be<strong>in</strong>g required to assessa drop kerb and <strong>in</strong>cluded: height, surface, slope, camber, width, orientation,curvature, with bullnose and brickrunners. Collation of this <strong>in</strong><strong>for</strong>mation enabled acomprehensive and efficient method of rank<strong>in</strong>g drop kerbs.The rema<strong>in</strong><strong>in</strong>g urban features to be <strong>in</strong>cluded <strong>in</strong> the digital database (e.g. the locationof steps, ramps and cambers) required only mapp<strong>in</strong>g by location, rather thanquantify<strong>in</strong>g. Many of the urban features were gathered <strong>in</strong> the field, us<strong>in</strong>g a palmcomputer runn<strong>in</strong>g ArcPad <strong>GIS</strong>. This provided an efficient method of mapp<strong>in</strong>g thedata and reduced the error that can often occur dur<strong>in</strong>g data conversion.Initially, a network coverage represent<strong>in</strong>g pedestrian routes around the town centrewas derived us<strong>in</strong>g Ordnance Survey Land-L<strong>in</strong>e data - an enhanced vector dataset, where features are represented as po<strong>in</strong>ts and l<strong>in</strong>es that are digitised and specificallycoded to show 37 layers. A number of issues arise when attempt<strong>in</strong>g to demarcatepavements as a range of different features def<strong>in</strong>es pavement edges (e.g. build<strong>in</strong>goutl<strong>in</strong>es, walls, road edges). In order to provide consistency, pavement centrel<strong>in</strong>eswere manually extracted us<strong>in</strong>g the Ordnance Survey Land-L<strong>in</strong>e data as a backdrop.This removed the need to alter the orig<strong>in</strong>al data whilst allow<strong>in</strong>g the designer to uselocal knowledge to derive a network that best represented the general flow of pedestriansaround the town centre. Us<strong>in</strong>g the Dynamic Segmentation module <strong>in</strong>ARC/INFO ® , l<strong>in</strong>ear measurements were used to def<strong>in</strong>e locations along l<strong>in</strong>ear features.All urban barriers were then associated with the correct measurement along theroute, def<strong>in</strong>ed as l<strong>in</strong>ear measures (e.g. pavement surface) or po<strong>in</strong>t events at measuredlocations (e.g. steps). The routes were assigned a direction along which the measurementsare made, thus, each route must be labelled twice s<strong>in</strong>ce some of the barriersare direction dependent (e.g. slope). The drop kerbs were then stored as turntabledata, thereby allow<strong>in</strong>g the direction of traverse to be significant. Stor<strong>in</strong>g the data us<strong>in</strong>gdynamic segmentation means that the data is stored as a tabular database. Datacan be updated without alter<strong>in</strong>g the network topology.3. Model developmentMAGUS (Modell<strong>in</strong>g <strong>Access</strong> with <strong>GIS</strong> <strong>in</strong> <strong>Urban</strong> Systems) is built entirely with<strong>in</strong>ESRI ArcView ® <strong>GIS</strong>, us<strong>in</strong>g AVENUE programm<strong>in</strong>g language and Dialog De-Copyright © IGU/ISEP, Wien 2002. ISBN: 3-9500036-7-32504 EI P 906 I2 BealeL.doc 29.08.02


166signer. Selection is made primarily through a ‘ma<strong>in</strong> menu’ that is permanently visible,with further navigation through the system be<strong>in</strong>g facilitated by pop-up menus.The model was designed to be a menu driven programme to ensure that users do notrequire any knowledge of ArcView ® or <strong>GIS</strong> and is usable by those with little comput<strong>in</strong>gknowledge. All choices are made us<strong>in</strong>g well-spaced ‘buttons’ with each display<strong>in</strong>ga simple textual description of the option and Microsoft ® accessible toolswere enabled so that users with mobility impairments could navigate the model and<strong>in</strong>teractive maps us<strong>in</strong>g the 'mousekeys' if preferred. All the scripts <strong>for</strong> the <strong>in</strong>terfaceare conta<strong>in</strong>ed with<strong>in</strong> the project and upon <strong>in</strong>itiat<strong>in</strong>g the <strong>GIS</strong>-<strong>based</strong> model all the requireddata are loaded <strong>in</strong>to the ma<strong>in</strong> view and the legends are set.MAGUS has been programmed to use the functionality offered by network analysisextension with<strong>in</strong> ArcView. This enables the modell<strong>in</strong>g of spatial networks byprovid<strong>in</strong>g tools to determ<strong>in</strong>e paths through l<strong>in</strong>ear network systems. The model assessesthe accessibility of routes around the urban area by calculat<strong>in</strong>g the 'impedance'that each urban barrier, found along a route, poses to wheelchair users. Impedance isthe ‘cost’ expressed <strong>in</strong> terms of barrier weight<strong>in</strong>gs, associated with each street routeor turn. The weight<strong>in</strong>gs were determ<strong>in</strong>ed <strong>based</strong> upon the perceptions of wheelchairusers and direct measurements e.g. roll<strong>in</strong>g resistance. Impedance values are calculated,with<strong>in</strong> the virtual table, <strong>based</strong> upon user specifications and selected route option.Any feature upon a route that prevents wheelchair access is assigned a negativeimpedance value, thereby prohibit<strong>in</strong>g route determ<strong>in</strong>ation. Among the criteria thatare used to start up the route plann<strong>in</strong>g procedure is 'type of wheelchair'. Three categoriesof wheelchair are recognised: manual self-propelled, manual assisted andpowered. Furthermore, each user is required to provide an assessment of their relativefitness or capacity to travel, employ<strong>in</strong>g a weight<strong>in</strong>g scale of 10 (low level of fitness/poorability to travel) to 100 (high level of fitness/good ability to travel). Thisallows the route to take <strong>in</strong>to account users demands whilst ensur<strong>in</strong>g the system not sodetailed as to make it difficult to use <strong>for</strong> non-wheelchair users. Two possible methodsof route selection have been <strong>in</strong>corporated so that a user may select either an optimalroute <strong>based</strong> on a 'from and to dest<strong>in</strong>ation(s)’, or all wheelchair accessibleroutes from a specified location. A further number of options are available <strong>in</strong> routeselection. For example, six types of route can be selected <strong>in</strong>clud<strong>in</strong>g shortest route,route with the best surfaces, slopes


1674. ConclusionsA number of volunteers have assisted <strong>in</strong> evaluat<strong>in</strong>g the model per<strong>for</strong>mance, <strong>in</strong>clud<strong>in</strong>gboth wheelchair users and planners. Volunteers could successfully navigatethrough the model, <strong>in</strong>clud<strong>in</strong>g those with little and no comput<strong>in</strong>g experience and allstated that hav<strong>in</strong>g used MAGUS, they would be confident us<strong>in</strong>g <strong>GIS</strong> <strong>in</strong> the future.Those volunteers with plann<strong>in</strong>g experience felt that the model provided valuable datato assist <strong>in</strong> decision-mak<strong>in</strong>g, <strong>in</strong> particular because be<strong>in</strong>g able to view the wheelchairroutes clearly showed the differences <strong>in</strong> the route choices available to wheelchair users.Wheelchair users reported that routes the model selected were wheelchair accessibleroutes and that, there<strong>for</strong>e, it provided an effective tool <strong>for</strong> route plann<strong>in</strong>g <strong>in</strong> urbanareas.AcknowledgementsThis research was funded by the EPSRC (Eng<strong>in</strong>eer<strong>in</strong>g and Physical Science ResearchCouncil) as part of the EQUAL (Extend<strong>in</strong>g Quality Life) <strong>in</strong>itiative.The project team is also grateful <strong>for</strong> the support and assistance from Sandra Bell,Northamptonshire Council <strong>for</strong> <strong>Disabled</strong> People and Faisal Hussa<strong>in</strong>, NorthamptonhireCounty Council.BibliographyCentre <strong>for</strong> the Environment <strong>for</strong> the Handicapped, (1986a) The external environment and theexperiences of disabled people, Centre <strong>for</strong> the Environment <strong>for</strong> Handicapped, London.Centre <strong>for</strong> the Environment <strong>for</strong> the Handicapped, (1986b) Pedestrianised Areas, Centre <strong>for</strong> theEnvironment <strong>for</strong> Handicapped, London.Imrie, R., (1996) Disability and the City, London, Paul Chapman.Imrie, R.. and Kumar, M., (1998) Focus<strong>in</strong>g on disability and access <strong>in</strong> the built environment,Disability & Society 13 357-374Imrie, R.F. and Wells, P.E., (1993) Disablism, plann<strong>in</strong>g and the built environment, Environmentand Plann<strong>in</strong>g C 11 213-231Palfreyman, T., (1991) <strong>Access</strong> and the space that l<strong>in</strong>ks build<strong>in</strong>gs, <strong>Access</strong> by Design 56 13-16Copyright © IGU/ISEP, Wien 2002. ISBN: 3-9500036-7-32504 EI P 906 I2 BealeL.doc 29.08.02

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