Schaefer Catalog - Franklin Electric

Warranty InformationLost or Damages GoodsImportantEvery carrier used by Franklin Electric, Inc. is required to verify and sign for the condition of and the number of pieces that arereleased to them for delivery. Our control and responsibility for any shipment ceases when the carrier signs the Bill of Lading.When you sign the Bill of Lading, you legally assume responsibility of the shipment being delivered. Please, thoroughly inspect eachshipment immediately upon arrival.If cartons, packages, or crates are received in short or damaged condition, it is important that you notify the driver and insist on anotation of the loss or damage across the face of the freight bill. Failure to do this could negate any opportunity you have to file aclaim. Claims for short or damaged material must be filed in writing with the carrier immediately after delivery.If concealed loss or damage is discovered, notify the carrier at once and request an inspection. It is also important that you donot discard the shipping carton or container. A concealed damage report should be made within ten (10) days of delivery of theshipment. The carrier’s agent will make an inspection and usually will grant a concealed damage notation. If you give the carrier aclear receipt for the goods that have been damaged in transit, you do so at your own risk and expense.We are willing to assist you to collect claims for loss or damage, but we are not responsible for collection of claims or replacement ofmaterial (shortage or damage) if not noted on the Bill of Lading at the time of delivery.Due to frequent damage of heavy UPS shipments, Franklin Electric, Inc. does not ship orders over 75 lbs. by UPS unless customeragrees to take full responsibility.For information or assistance contact:Customer Service Department800.269.0063www.franklin-electric.com201