CONFIRMATION AND FINAL PROGRAMME The Adjudicator's ...

CONFIRMATION AND FINAL PROGRAMMEPlease let us know if you have any special dietary requirement so that we canfinalise our menu-arrangementsDate: 20 November 2008 The Adjudicator’sOffice briefs usTime: 08:00 to 12:00Venue:RSVP:Villa Tuscana, 84Erasmus Drive,Summerstrand, PEJabu Mngxekezai Conciliationi The Adjudicator’sscorecardTelephone: (011) 805 6340Followed byEmail:poa@ods.co.zai In-house teambuilding,fun activityProgrammeRegistration from 07:30-08:0008:00 – Welcome Anne-Marie D’ Alton, CEO, Principal Officers Association08:10 – 09:45Adjudicator’s Score Card & Conciliation process: A practicalguide towards implementation in 2009Speakers: Makhubalo Ndaba & Christian Seabela (More info tofollow)

09:50 – 10:10 Tea Break2 nd Session10:15 – 10:45In search of the crystal ball……, Roland Greaver, KagisoInvestment Management10:45 – 11:00POA work plan - Anne-Marie D’AltonDepartureWhy should you attend the year-end function?For many reasons, members of retirement funds are faced with the challenge of service delivery.Fund payments are made late or done incorrectly and there is often confusion about the legal natureof a retirement fund. Members don’t always know what their rights are. Principal officers, trusteesand officials in the Adjudicator’s offices spend unnecessary time in resolving frivolous complaints.The OPFA has put some measures in place to deal with this every increasing growth in complaintsi.e. conciliation and a score card. These measures will affect how retirement funds approachcomplaints management in the future. Therefore, we at the POA have invited the OPFA to brief uson these measures and how is will affect retirement funds.This is your chance to hear, first hand, what the purpose of these measures or tools are, how itshould be applied, what adjustments are required to your present work processes (if any) andwhere you can get help from if needed.After the briefing session we will take time out to network and relax…………Conciliation and the ScorecardMakhubalo NdabaMakhubalo Ndaba is a Senior Assistant Adjudicator in the Adjudicator’s Office and an Advocate ofthe High Court of South Africa.After matriculating at Mariazell High School in the Eastern Cape, hecompleted his B Juris and LLB degrees at the University of the Transkei. He was then awarded theBritish Chevening Scholarship to do an LLM degree at the University of Central Lancashire in the

United Kingdom.Makhubalo has worked as a Deputy Chairman of the Revision Court in Soweto(Johannesburg Transitional Metro Council) and as a Senior Industrial Relations Officer forJohannesburg Consolidated Investments. He has also worked as a labour relationsconsultant.Christian SeabelaChristian Seabela is an Assistant Adjudicator in the Adjudicator’s Office.He studied towards his Bachelor of Social Science and Bachelor of Laws degrees at the University ofNatal, which he attained in 1999 and 2000 respectively. He followed this with a pupilage at theJohannesburg Bar (January to June of 2002), after which he became a practising Advocate there,from July 2002 to July 2007.Roland GreaverQualifications:BCom, CA(SA) – University of Western CapeSignificant positions held:2005 to present : CEO of Kagiso Asset Management (KAM)2001 – 2005 : Founder Member of KAM and Head of Business Development at KAM1998 - 2001 : Investment Analyst (Industrials) & Portfolio Manager at Gryphon AssetManagement1996 – 1998 : Investment Analyst (Industrials) at Sanlam Investment Management1993 – 1995 : Completed articles at Ernst & Young and passed final qualifying examOther: Roland’s extensive investment industry knowledge, as well as entrepreneurial andstrategic business skills, ensures that he is well positioned to drive the future growth of thebusiness and to take it to new heights in the years ahead. KAM’s growth in clients sinceour founding in 2001 has seen us become one of the fastest growing independent assetmanagers in South Africa. Since our founding, we have built up an impressive track recordin managing a narrow range of portfolios across the risk spectrum. At this year’s MicropalFund Awards, Kagiso Asset Management was the proud recipient of the prestigiousMicropal Fund Award 2008 for the Best Smaller Group in South Africa over three years, atestament to the Kagiso investment team’s investment skill.Join us for an educational value-add experience