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Direct Sell - The MOMpreneur

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With only a few<br />

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in 2009, it’s<br />

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your marketing!<br />

Whether your business<br />

is thriving, or you’d consider<br />

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as success, put your market-<br />

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end 2009 with a bang. Cost<br />

conscious and tried-and-true<br />

marketing strategies, sprinkled<br />

with a few new ones, can<br />

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these next few months.<br />

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2009 ain’t over yet…<br />

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Customers Come First<br />

<strong>The</strong> reason to keep a focus on customers through good times and bad is best sum-<br />

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will last”. For 2009, focus on your existing customers before trying to win new ones<br />

– customer retention and developing “greater share of customer” through a broader<br />

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Treat your existing customers well and respond to their needs and preferences. Part<br />

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valuable information through a well-designed survey. A survey can reveal what<br />

you’re doing well, what needs to be improved and what possible opportunities may<br />

be worth investigating for new products or services.<br />

When you make your customers happy, they’ll keep coming back and may bring<br />

you more business through word-of-mouth referrals. You can also encourage existing<br />

customers to spread the word about your business by rewarding referrals, and<br />

the easier it is for them to refer, the more likely they’ll respond to your request.<br />

Email and online marketing tactics help make referral rewards simple, so consider<br />

this action in your marketing arsenal.<br />

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