AHMEDABAD - Gbic.co.in

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Hence, the respondent is directed to make the payment of Rs. 24200/-alongwith panel interest within 15 days on receipt of this order, failing towhich further interest @ 9% will be payable.
Category - MISCELLENEOUSShri OP Srivastava …………….………..….……..ComplainantLIC of India . ………….………………………..…RespondentOrder No.BPL/LI 09-10/ 45Case No. LI-355-24/03-09/INDOrder dated 09.10.2009Brief Background -Shri O.P. Srivastava, resident of Ujjain (MP) lodged the complaint that he was insured underpolicy no. 28386699 for Rs.20000/- under plan 28-30 on 11.03.1972 under Salary SavingPlan and paid the premium from his salary regularly and remitted to the respondent. Thepolicy was matured on 11.03.2002 but the payment of the same has not yet paid despite ofhis continuous follow up with the respondent.Aggrieved from the in-action of the respondent the complainant lodged the complaint on18.03.2009 seeking the direction for maturity payment.The Complainant presented himself and expressed his serious concern for not makingpayment of the policy despite of his constant follow up and submission of desiredinformation of his transfer, deduction and remittance of premiums to the respondent.The Respondent represented by Mr. Sarkar, Manager (Claims), LIC, DO, Indore presentedhimself and submitted that the policy was under Salary Saving Scheme and the complainantwas transferred to several places during the term of the policy, the premiums were deductedand remitted to the respective servicing branch but could not be updated premium masterdue to non availability of the record at their end.Now, after receiving the details of transfer and remittances they are in position to settle thematurity claim shortly provided the SDC programme updating the premium is received. Weare making sincere efforts for the same.FINDINGS & CONCLUSIONS:-There is no doubt that the above policy was matured on 11.03.2002 and the payment has alsonot been made till date. It is also agreed by the respondent that due to unavailability ofpremium records and updation programme, they are not in position to settle the maturityclaim. The policy was matured in March 2002 and 07 years are more than sufficient to getthe records and updation programme, proves negligence of the respondent.Under the circumstances, I am of the considered opinion that the maturity paymentshould have been paid immediately. Hence, the respondent is directed to pay the maturitypayment with panel interest @ 9% within 15 days, on receipt of this order, failing whichfurther interest @ 9% will be payable.
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Page 7 and 8: FINDINGS & CONCLUSIONS:-There is no
Page 9: Category - MISCELLENEOUSShri Kailas
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Page 49 and 50: FINDINGS & CONCLUSIONS:-8. There is
Page 51 and 52: Brief Background - Non receipt of P
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Page 55 and 56: information that the they have sent
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CHANDIGARH OMBUDSMAN CENTRECASE NO.
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FINDINGS: The insurer clarified the
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CHANDIGARH OMBUDSMAN CENTRECASE NO.
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FINDINGS & DECISION: The insurer wa
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FACTS: The complainant Sh. Navdeep
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DELHICase No.LI-165/ICICIPru/09In t
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Case No.LI-JP/108/08In the matter o
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Case No.LI-185/Furture/09In the mat
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Case No.LI-135/HDFC/09In the matter
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Case No. LI-ICICI Pru/183/09In the
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from her profession she had intenti
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Case No. LI-ICICI Pru/123/09In the
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Case No.LI/HDFC/114/09In the matter
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1. This is a complaint filed by Shr
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5. Copies of the Order to both the
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2. Complainant had proposed for Kot
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5. Secondly, I find that at this st
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1. Shri Sachin Kumar has made a com
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2. The main complaint seems to be t
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Case No.LI-ICICI Pru/187/09In the m
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Case No.LI-DL-II/96/09In the matter
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2. The respondent company though ho
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policy as mentioned on the face of
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5. The question for consideration i
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After hearing the parties to the di
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Facts and Submissions:-This is a pe
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OFFICE OF THE INSURANCE OMBUDSMAN,
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INSURER:The insurer has not submitt
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Hence, the insurer is directed to s
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any loss or put to any disadvantage
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The Company was asked to provide th
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MUMBAI OMBUDSMAN CENTREComplaint No
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cash and the rest was to be convert
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coronary arteries and the branches
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MUMBAI OMBUDSMAN CENTREComplaint No
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MUMBAIMUMBAI OMBUDSMAN OFFICECompla
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y the company vide their letter dat
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The Company has also not denied the
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fair nor reasonable. It would be fa
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Jayshree Bipin Shah for the sum ass
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Respondent : Life Insurance Corpora
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2(B) The benefit of the policy sche
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AHMEDABAD - Gbic.co.in

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