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Mattheus, B. 2002. Nelson Mandela Metro – The facts. Percci Business Guide2002.Mentzer, J., Flint, D. & Hult, G. 2001. Logistics Service Quality as a Segment –Customized Process. Journal of Marketing , 65 : 82 – 104.Meyer, D.M. 1992. Conference findings. Transportation Research Board. ISTEAand Intermodal Planning. 4 – 15. Washington : National Academy Press.Monitor Company. 1995. Presentation of the Parliamentary Standing Committee onTrade and Industry and the Media. Global advantage of South Africa project. Phaseone findings : National Industry strategy issues. Conducted for the NationalEconomic Forum.Muller, G. 1995. Intermodal freight transportation. Landsdowne : Eno Transportationfoundation, Inc.Nel, P.A., Rade, F.E. & Loubser, M. 1990. Research the South African Markets.Pretoria : UNISA.Parasuraman, A. 1990. Marketing research. Texas : Addison – Wesley.PERCCI Business Guide. 2002. The port of Port Elizabeth.http//: www.pechamber.org.za.Plant, F. 2002. Railroad policy and Intermodalism. Review of Policy Research, 19 :2 – 13.Pooe, R.I.D. 2000. Creating and Sustaining competitive advantage throughoperational effectiveness and strategy. Unpublished D.Com thesis. Port Elizabeth :Vista University.152
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Page 1 and 2:
THE IDENTIFICATION OF FACTORS THAT
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ACKNOWLEDGEMENTSI hereby wish to ex
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protection, human resource developm
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2.3.4 Competitive rivalry 372.4 SOU
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4.3.3.1 Section one : Demographics
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Figure 2.1 Porter’s diamond 13Fig
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LIST OF ANNEXURESPAGEAnnexure A Cov
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Mandela Metropolitan Municipality (
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activities at comparable cost but i
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core competences of establishing de
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Firms in every industry have some u
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• A survey was carried out in the
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surprise that the freight transport
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Source: Hill (2002: 159)According t
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attractiveness of a country as a pl
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generalised factor would be a pool
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The second determinant of Porter’
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This is because firms compete globa
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(c)Anticipatory buyer needsA countr
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the service or product buyer needs.
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arely a complete substitute, even i
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firm’s strategy, structure and ri
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Porter (1990:117) says domestic riv
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means of identifying the forces whi
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ased economies, and their trade pol
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transport, it is frequently economi
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for the purpose of this study.Figur
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According to Strickland and Thompso
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cost advantage. Successful cost lea
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2.5.4 Shifting input costs or avail
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eduction is regarded as essential t
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Organisations that move fastest dow
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and Strebel and Porter has, however
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options available to organisations.
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2.7.1.2 The hybrid strategy - route
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Source : Slack et al (2001 :116)The
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• Marketing-based approaches: Her
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difficult if the organisation compe
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For an efficient multimodal system,
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good for all. It is anti-congestion
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to another while in transit from or
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also road movements, were performed
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insurance rates for all parties.•
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distributed to everyone involved or
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subject to the same terms and condi
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TEU's handled at the Port of Port E
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as many other long term transport a
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encourage foreign direct investment
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2002.The estimated volume of contai
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CHAPTER FOURTHE EMPIRICAL STUDY AND
Page 102 and 103: 4.2.2 Types of researchSekaran (200
Page 104 and 105: In evaluating the questions asked,
Page 106 and 107: Leedy (1997:191) states that a comm
Page 108 and 109: The researcher was of the opinion t
Page 110 and 111: monetary value to the intermodal tr
Page 112 and 113: The size of customers, proximity of
Page 114 and 115: Section two dealt with the factors
Page 116 and 117: The South African intermodal indust
Page 118 and 119: From Table 4.10, the following inte
Page 120 and 121: • Ninety one percent of the respo
Page 122 and 123: • One hundred percent support was
Page 124 and 125: Investment cost in the intermodal i
Page 126 and 127: espondents shows that favourable tr
Page 128 and 129: • Eighty two percent of responden
Page 130 and 131: 5.3 CONCLUSIONS AND RECOMMENDATIONS
Page 132 and 133: solutions.• The shipping lines ne
Page 134 and 135: the intermodal industry, have led t
Page 136 and 137: understand and to deliver enhanced
Page 138 and 139: prices or a better service from an
Page 140 and 141: adequate skills, especially in fund
Page 142 and 143: transporter should have in creating
Page 144 and 145: One of the goals of the National Tr
Page 146 and 147: • Excellent quality service for e
Page 148 and 149: CIMEC. 2000. Annual report 1999/200
Page 150 and 151: Hellriegel, D., Jackson, S.E., Sloc
Page 154 and 155: Strickland, A. & Thompson, A. 1999.
Page 156 and 157: 19 May 2003For Attention:………
Page 158 and 159: Structured interview on the competi
Page 160 and 161: Section 2: Factors promoting compet
Page 162 and 163: Section 3 : Competitive advantagePl
Page 164 and 165: Section 5: Advantages and challenge
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