paving the way for economic growth - Henry Ford Health System

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Community InvestmentDonating Our ExpertiseIn their time off, System leaders are coaching specialathletes, helping kids through grief and loss, stockingfood banks and serving hot meals to adults andchildren.“As an organization, we want to be connected withthe community through volunteerism,” explainsDoug Clark, Vice President, Audit and Tax ServicesHenry Ford Health System. “This year, 287 leadershave already reported on their volunteer activities, anincrease of 150 percent over last year.”“Unofficially, volunteerism has been a part of theSystem’s culture for a long time. But about two yearsago, under the leadership of CEO Nancy Schlichting,we stepped up our focus and began to track it,” saysClark.While it’s not a requirement, directors and abovereport their community support, volunteering at areaorganizations of their own choosing. In 2010, 10,000volunteer hours were reported. In 2011, the goal is12,000 hours, but Henry Ford will far surpass thatgoal, as more than 18,000 hours were reported inthe first quarter alone. This equates to a staggering$1.4 million contribution based on salary averages.The community benefits in ways that can’tbe tracked, but can be felt. “The demand forhumanitarian services in economically tough timesmay never have been never greater. At the sametime, the financial strength of the very organizationsthat help are threatened, as donations andsupport decrease,” points out Clark. “This level ofvolunteerism plays a significant role in keeping vital‘safety nets’ functioning effectively at a time whenthey are most in need.”The Special Olympics, Habitat for Humanity, SafeHaven for Kids, Sandcastles and Sandcastlescamp, Crossroads Soup Kitchen, Gleaners and theMacomb County Food Bank are all recipients ofHenry Ford leadership’s time and energy. Leadershipgrow through their work in the community, and havereported they feel their professional development isenhanced through their volunteer work.lsdfjlasdjf lakwefjkl lqerj l lar lqwerjklwej l;sdfgkl;awe;rk ;lawekrl;ka wrk;lawe4kjfg jqw3lkerjwjaekl lkjl;kfl;;lsdf gk; asl; l;akf;aslfkas k;awer;kfl;asdk;flk awkal;r;laek;f;alerk;ef ;lawek l; awfl;l;awekl;ikal; fk;lf;ak;elf ;afk;awekl;,dk, k;awelrkl;a f;lfk;aweke asl;f;f.14 Henry Ford Health System • 2010 - 2011 System Report
Community InvestmentHAP Incentives Create a Healthier PopulationAccording to Bill Alvin, Health Alliance Plan (HAP)president and CEO, “The Mission of HAP is toenhance the health and well being of the lives wetouch. To that end, we’ve evolved from a healthinsurance company to a health and well-beingcompany that sells health insurance products.”Not only has HAP rolled out new products, they’reencouraging members to focus on prevention. HealthEngagement is a plan structured to create strongrelationships between physicians and members, whoreceive incentives to work toward improving theirhealth. Health Engagement membership has grownto more than 60,000.Studies show that primary-care provider continuityimproves outcomes for those with chronic illness.Health Engagement is structured to create thoseconnections and offer financial rewards for gettinghealth screenings and keeping weight, blood sugar,cholesterol and blood pressure under control. HAPeven conducts wellness programs at many companyworksites.Since the program’s inception, preventiveservices have increased by 50 percent and clinicalimprovements in cholesterol and diabetes controlhave been achieved.“A healthier population also results in more productiveemployees and lower absenteeism,” says Alvin.“Increased productivity makes businesses moreviable economically.” In addition, members whoprevent health crises, such as heart attack or stroke,prevent personal economic hardship brought about byserious medical events.HAP has also responded to increased joblessnessand early retirement by offering a broader range ofproducts, from a solo product for self-insurers toMedicare products for those who retired early. Thisresponse, coupled with Health Engagement, hasresulted in positive financial outcomes for MichiganbasedHAP.“We’ve been able to reverse a multi-year trendin member loss, and in spite of the economy,membership increased last year,” says Alvin.“Between 2009 and 2010, we added 59 newemployees, and are proud to have a positive impacton their lives and the lives of our members.”A new HAP product, Health Engagement, rewards members who focus on prevention and work toward improved health and wellness. HAP representatives engageGeneral Motors employees in exercise that can be done anywhere at any time as part of a healthy lifestyle.Henry Ford Health System • 2010 - 2011 System Report 15
Page 1 and 2: Paving the Wayfor EconomicGrowth•
Page 3 and 4: 2010 - 2011 System ReportHenry Ford
Page 6 and 7: Henry Ford Health System Fast Facts
Page 8 and 9: Clinical ExcellenceAir Ambulance Ex
Page 10 and 11: GrowthCaring for CanadiansOne of De
Page 12 and 13: RevitalizationLiving, Working and I
Page 14 and 15: InnovationApplying Science to Innov
Page 16 and 17: InnovationTop 10 Henry Ford Hospita
Page 20 and 21: Community InvestmentOne-of-a-Kind C
Page 22 and 23: Philanthropy En d e av o r sPhilant
Page 24 and 25: Financial Performance2010 Financial
Page 26 and 27: 2010 - 2011 Accomplishments2010 - 2
Page 32 and 33: Leadership2011 Henry Ford Health Sy
Page 34 and 35: Leadership2011 Henry Ford Health Sy
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