paving the way for economic growth - Henry Ford Health System

2010 - 2011 Accomplishments2010 - 2011 AccomplishmentsMcKesson Quest for Quality program• More than 200 Henry Ford Medical Group andcommunity physicians were named “Top Docs”in their specialty in Hour Detroit’s 11th annual TopDocs survey, and Henry Ford physicians werethe leading vote-getters in 49 of the 92 adult andpediatric specialties listed• System-wide readmission rates decreased in fourout of five hospitals• Behavioral Health Services experienced tenquarters without a suicide in its referencepopulation• Featured 94 improvement teams at the 2010 HenryFord Health System Quality Exposition• Held an International Safety Symposium incollaboration with Henry Ford Hospital and HotelDieu Grace Hospital in Windsor, Ontario• More than 25,000 Health Alliance Plan (HAP)members have lost a collective 250,000 pounds(125 tons) since HAP teamed up with WeightWatchers®, with dramatic improvement in clinicalmeasures – program extended to Alliance PPOmembers in 2010• Henry Ford Health System achieved an 18 percentreduction in patient and employee harm eventsSystem-wide between 2008 and 2010 as partof the No HarmCampaign• Henry Ford HealthSystem launched anew section devotedto Quality and Safetyon its Web site,www.henryford.com/quality, toprovide patients withthe information theyneed to make moreinformed decisionsabout their health care• Henry Ford Hospital and the Henry Ford MedicalGroup were featured in a prominent November2010 Time magazine article on our clinicalleadership and innovations, and the advances ofrobotic surgery pioneered by Dr. Mani Menon• Established the Henry Ford Physician Network,with a total of 1,575 physicians joining as of April30, 2011. This includes all 1,314 Henry Ford MedicalGroup physicians, all 81 employed physicians, and180 private practice physicians• Henry Ford Health System hosted a visit fromKathleen Sebelius, secretary, U.S. Departmentof Health and Human Services in June 2011 forthe Michigan kick-off of the federal government’sPartnership forPatients qualityimprovementprogram• Henry Ford HealthSystem launchedCarePlus NextGeneration, theSystem’s newand improvedelectronic medicalrecord system –the first in a seriesof technologicalenhancements planned over the next severalyears. The new program will ensure peakperformance for more than 15,000 employeesacross 100 different sites who will use thesystem daily• Henry Ford increased its information privacyand compliance efforts by launching an iComplycampaign aimed at protecting personal patientand employee information and records. Todate, the program has been very successfuland the System has collected more than 3,600unprotected USB drives as of the third week ofthe programGrowth• Henry Ford WestBloomfield Hospitalis now larger than 19southeast Michiganhospitals in termsof admissions and iscash positive; on acash basis revenuesare now exceedingexpenses• Transformed HenryFord CottageHospital into anambulatory center• Implemented Henry Ford Hospital and Henry FordMedical Group’s outstate growth strategy, and24 Henry Ford Health System • 2010 - 2011 System Report