Mater Misericordiae Hospital Mackay - Queensland Centre for ...
Mater Misericordiae Hospital Mackay - Queensland Centre for ...
Mater Misericordiae Hospital Mackay - Queensland Centre for ...
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Indicator 2: Would women recommend this facility to a friend?Gold standard care is defined as women feeling that they would recommend the hospital or birth centre to a friend.We asked: “Would you recommend this hospital or birth centre to a friend?”The graph displays the percentage of women who said that they would recommend their hospital or birth centre to a friend.STATEWIDE PUBLIC91<strong>Mackay</strong> Base <strong>Hospital</strong> (n=94)90<strong>Mackay</strong> Birth <strong>Centre</strong> (n=14)100Proserpine <strong>Hospital</strong> (n=36)97STATEWIDE PRIVATE96<strong>Mater</strong> <strong>Misericordiae</strong> <strong>Hospital</strong> <strong>Mackay</strong> (n=122)950 10 20 30 40 50 60 70 80 90 100Best public hospitals in <strong>Queensland</strong>:Dalby <strong>Hospital</strong> 100%Emerald <strong>Hospital</strong> 100%Goondiwindi <strong>Hospital</strong> 100%Innisfail <strong>Hospital</strong>* 100%Mareeba <strong>Hospital</strong> 100%Best public birth centres in <strong>Queensland</strong>:Gold Coast Birth <strong>Centre</strong> 100%<strong>Mackay</strong> Birth <strong>Centre</strong> 100%Royal Brisbane and Women’s Birth <strong>Centre</strong> 100%Townsville Birth <strong>Centre</strong> 100%Best private hospital in <strong>Queensland</strong>:<strong>Mater</strong> <strong>Misericordiae</strong> <strong>Hospital</strong> Gladstone 100%What do women say about their care?“The staff were very helpful and caring. The help withbreastfeeding was wonderful and I would recommend[facility name] to everyone.”“The labour and birth care is good; do not recommendthe aftercare though”“They treated me and my husband very good andrespected any decisions we made. I couldn'trecommend the hospital highly enough.”“They [the midwives] are nasty and unprofessional…Ifelt really uncom<strong>for</strong>table…Really bad communicationbetween doctors, midwives and other nurses…It seemschaos and confusion reigned…I would neverrecommend the hospital.”* Denotes a response rate of less than 25%13
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