Mater Misericordiae Hospital Mackay - Queensland Centre for ...

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Part G: Quality of Labour and Birth Rooms ............................................................................................................................... 38Indicator 21: Was the cleanliness of the labour and birth rooms adequate? ........................................................................... 39Indicator 22: Was the privacy of the labour and birth rooms adequate? ................................................................................. 40References ............................................................................................................................................................................... 414
AcknowledgementsWomen who participated in the Having a Baby in Queensland 2010 Survey generously offered to share their experiences ofmaternity care in Queensland. Without their valuable perspectives, evaluation of services from a consumer perspective to informquality improvement efforts would not be possible.The Queensland Registry of Births, Deaths and Marriages contacted women to invite them to participate and were committed toensuring women’s privacy was protected throughout the process.The Having a Baby in Queensland Survey Program was established by Yvette Miller, Rachel Thompson and Christina Lee. YvetteMiller, Samantha Prosser, Rachel Thompson, Aleena Wojcieszek, Julie Porter and Ashleigh Armanasco developed the 2010survey instrument, data collection methods and development of performance indicators on which this report is based. SamanthaProsser conducted the data analysis for this report. The design of this report was developed by Yvette Miller and Hazel Brittain inconsultation with Kirstine Sketcher-Baker, David Park and Kew Walker from the Centre for Healthcare Improvement (formerlyClinical Practice Improvement Centre) and Kerry Ann Ungerer from the Primary, Community and Extended Care Branch,Queensland Health.Queensland Health provides ongoing support to the Queensland Centre for Mothers & Babies in their work towards maternitycare reform in Queensland. The Having a Baby in Queensland Survey Program is funded by the Queensland Government.5
Page 1 and 2: Consumer Evaluation of Maternity Ca
Page 3: ContentsAcknowledgements ..........
Page 7 and 8: Where the total number of responden
Page 9 and 10: Private HospitalsThe number and per
Page 11 and 12: Part A: Quality of Interpersonal Ca
Page 13 and 14: Indicator 2: Would women recommend
Page 15 and 16: Indicator 3: Do women have a bookin
Page 17 and 18: Part C: Attention from Care Provide
Page 19 and 20: Indicator 6: Are women satisfied wi
Page 21 and 22: Indicator 7: Do care providers trea
Page 23 and 24: Indicator 9: Do care providers genu
Page 25 and 26: Part E: Support for Consumer Prefer
Page 27 and 28: Indicator 12: Are women’s support
Page 29 and 30: Indicator 14: Do care providers all
Page 31 and 32: Part F: Informed Decision-Making by
Page 33 and 34: Indicator 16.2: Caesarean section n
Page 35 and 36: Indicator 18: Do women make informe
Page 37 and 38: Indicator 20: Do women make informe
Page 39 and 40: Indicator 21: Was the cleanliness o
Page 41 and 42: ReferencesAustralian Commission on

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