P r o f e s s i o n a lQ u a l i f i c a t i o n sa n d c o m p e t e n c yB y B r a d B r e w s t e r , A A C I , P. A p pM e m b e r , P r o f e s s i o n a l Q u a l i f i c a t i o n sa n d C o m p e t e n c y C o m m i t t e eBank appraiser lists30C a n a d i a nAppraiserVolume 51 • book 4 • 2007EvaluateurC a n a d i e nhe <strong>Appraisal</strong> <strong>Institute</strong> <strong>of</strong><strong>Canada</strong> (AIC) has workedpersistently over the pasttwo decades to increasethe pr<strong>of</strong>essionalism <strong>of</strong> its members.As members <strong>of</strong> the pr<strong>of</strong>ession, weall have pr<strong>of</strong>ited from the sometimesdifficult, but nevertheless beneficialprocess <strong>of</strong> increased educationaland applied experience requirementsnecessary to obtain and maintain ourdesignated member status.The CRA and AACI designations arewell recognized nationally, and most,if not all, major (national) users <strong>of</strong> ourservices appreciate and understandthat the members using these designationsare well trained, and haveachieved a high level <strong>of</strong> education andapplied experience necessary to begranted the use <strong>of</strong> the designations.The marketing initiative that is underwaynationally will further enhance thepublic perception <strong>of</strong> our members andthe skills we have to <strong>of</strong>fer.Other pr<strong>of</strong>essions have alsoincreased the educational requirements<strong>of</strong> their members. I am suremost <strong>of</strong> us would agree that (forexample) the skills and abilities <strong>of</strong>members <strong>of</strong> the accounting industryare much more diversified andenhanced from those <strong>of</strong>, say, 20years ago. For these organizations, asfor our own, much <strong>of</strong> this evolution isdriven by changing and increasinglycomplex economics, as well as otherfactors.It has long been a concern <strong>of</strong> somemembers <strong>of</strong> our organization that, incertain cases, national and regionalusers <strong>of</strong> our services have ‘lists’naming approved service providers<strong>of</strong> valuation services. Admittedly, thiscan be a cause for concern when, forexample, a client uses our services toget a valuation <strong>of</strong> a property completedand tells us that the appraisalis going to be used to obtain mortgagefinancing on the property, butthe financial institution has not yetbeen selected. To indicate to such aclient that the finished appraisal maynot be acceptable to certain financialinstitutions can be a source <strong>of</strong> angstfor sure, and may even raise questionsabout the credentials <strong>of</strong> theindividual completing the work.As our clients andthe public begin tobetter understand thebreadth and depth <strong>of</strong>our experience andeducation, they willincreasingly trust theservices <strong>of</strong> our memberson a broad basis.However, it remains the right <strong>of</strong> acustomer or user <strong>of</strong> our services toobtain pr<strong>of</strong>essional services from individualsthey have specifically selected.I do not think most <strong>of</strong> us would seriouslyquestion the credentials <strong>of</strong> anaccountant with a CA or some otherpr<strong>of</strong>essional accounting designation.We trust the organizations towhich such individuals belong to grantdesignations only to those who havecompleted the necessary requirements.However, we retain the rightto base the reasons for our selections<strong>of</strong> pr<strong>of</strong>essional service providers on avariety <strong>of</strong> factors, including a personalrelationship, referral from others weknow, or even, in some cases, theprice <strong>of</strong> their services.We are aware that there are stories<strong>of</strong> individuals within our own organizationwho have provided less thanexemplary service to clients. Whetherwe want to admit it or not, this hascontributed to the creation <strong>of</strong> ‘banklists.’ In general, to be approved forsuch a list, an individual must submita number <strong>of</strong> samples <strong>of</strong> his or herwork, agree to certain requirements<strong>of</strong> the financial institution for valuations(always within the parameters <strong>of</strong>CUSPAP, <strong>of</strong> course), and form somesort <strong>of</strong> dialogue or relationship withthe client to discuss completed workwhen necessary. Is this an unreasonablerequirement?As an organization, we need tocontinue to support the <strong>Appraisal</strong><strong>Institute</strong> <strong>of</strong> <strong>Canada</strong> in its current,ongoing marketing initiative. As ourclients and the public begin to betterunderstand the breadth and depth <strong>of</strong>our experience and education, theywill increasingly trust the services <strong>of</strong>our members on a broad basis.Pr<strong>of</strong>essional Qualificationsand Competency CommitteeAnna Meckling, AACI, P. App– ChairSteve Kelly, AACI, P. AppBrad Brewster, AACI, P. AppRoland Mayr, AACI, P. AppRobert Tipple, AACI, P. AppSuzanne Teal, Executive Director,AB AICTo contact this committee email:pqcc@aicanada.ca
P r o f e s s i o n a la f f a i r sB y G o r d o n J . T o m i u k , A A C I , P. A p pC h a i r , P r o f e s s i o n a l A f f a i r sC o o r d i n a t i n g C o m m i t t e eContinuous improvementis good for the organizationand for membershis is not anotherarticle about thetechnicalities <strong>of</strong> theContinuing Pr<strong>of</strong>essionalDevelopment (CPD) program, butrather one that addresses thelearning process or continuousimprovement. The Pr<strong>of</strong>essionalAffairs Coordinating Committee(PACC) objective is the ongoingreview <strong>of</strong> the Pr<strong>of</strong>essionalPractice Process to establishwhat is working and what mightneed improvement. The concept<strong>of</strong> continuous learning or lifelonglearning is the foundationfor AIC’s CPD program, whichacknowledges the imperative <strong>of</strong>today’s marketplace where allpr<strong>of</strong>essionals are expected tomaintain pr<strong>of</strong>essional competencythrough systematic continuingpr<strong>of</strong>essional development.PACC is the mechanismwhereby AIC continuouslyimproves upon its own programsand the pr<strong>of</strong>essional practiceprocess. PACC listens to adviceand recommendations from thechairs <strong>of</strong> the pr<strong>of</strong>essional practicecommittees, with a view t<strong>of</strong>inding effective and cost efficientprocesses.To be sure, PACC is alsocontinuously reviewing theimplementation <strong>of</strong> the Regulations’amendments to ensure thatthey are being implemented in amanner consistent with the intent<strong>of</strong> the national policy. A recentexample was the clarificationin the Regulations regarding‘Suspension,’ in that it could beinterpreted as either a suspension<strong>of</strong> designation and/or suspension<strong>of</strong> membership in the AIC.The concept <strong>of</strong>continuous learningor life-long learningis the foundation forAIC’s CPD program.However, this does not meanthat PACC deals only with theimprovement <strong>of</strong> the pr<strong>of</strong>essionalpractice process. Sometimes,it may be that input suggests acommon theme has arisen whichwarrants clarifying amendments tothe Canadian Uniform Standards<strong>of</strong> Pr<strong>of</strong>essional <strong>Appraisal</strong> Practice(CUSPAP). The committee chairsbring their unique perspective oncomplaints to the table, commonissues are discussed, and theyare referred to an appropriatecommittee for follow-on action.New initiatives are alsoconsidered. For example, atthe most recent meeting, PACCdiscussed the concept <strong>of</strong> peerreview and how it might beadopted for use in the pr<strong>of</strong>essionalpractice process. Peer review hasbeen an option available to theCounsellor Pr<strong>of</strong>essional Practiceand the Investigating Committee;however, there has not been anational peer review process inplace for referring complaints thatemerge from the pr<strong>of</strong>essionalpractice process. PACC hasendorsed the concept and wouldlook forward to implementing apr<strong>of</strong>essional practice peer reviewprogram.Pr<strong>of</strong>essional AffairsCoordinating CommitteeGordon Tomiuk, AACI, P. App,AIC President – ChairPeter Lawrek, AACI, P. App –Chair <strong>of</strong> Adjudicating CommitteeHal Love, AACI, P. App – Chair <strong>of</strong>Insurance Advisory CommitteeDavid Gabruch, AACI, P. App –Chair <strong>of</strong> Investigating CommitteeCharles Abromaitis, AACI, P. App– Chair <strong>of</strong> Appeal CommitteeRay Bower, AACI, P. App – Chair<strong>of</strong> Standards CommitteeTo contact this committee email:pr<strong>of</strong>essionalaffairs@aicanada.caC a n a d i a nAppraiserE CVolume 51 • book 4 • 2007 valuateura n a d i e n 31