UNDP Capacity Assessment Users Guide.pdf - Africa Adaptation ...

UNDP Capacity Assessment Methodology User‘s GuideQuestions: Involve management and employees in discussions on the knowledge policies andprogrammes of the organizationEngage in exchanges with other organization to benefit from the sharing of ideasPromote an ongoing dialogue between management and staff on knowledge,training and learning needsIndicators • Existence and quality (frequency, use) of a space to discuss the organization‘sknowledge priorities and policies for knowledge generation and retention.Assess a Situation and Define a Vision and MandateOverallQuestion:Does the organization have the capacity to frame, manage and interpret acomprehensive stock-taking and analysis of its knowledge and training assets andneeds?Does the organization have the capacity to translate the findings of this analysis into along-term, shared, vision for knowledge generation and retention within theAdditionalQuestions:organization?Does the organization have the capacity to:Understand the importance of knowledge and learning for the success of theorganization/organizational development?Understand that it has a role to play in promoting and sustaining knowledge in theorganization?Priorities knowledge and learning and integrate it into its organizational vision?Develop competency profiles and identify what current and future knowledge/skillsare required for organizational effectiveness?Collect information on how other/similar organizations are approaching the issue?Indicators • An organizational vision that recognizes and emphasizes the importance ofknowledge and learning.• An up-to-date mapping of the organization‘s knowledge and education capacityassets and needs.• Dedicated staff responsible for knowledge/learning/training.• The existence, quality and use of competency profiles.• A mapping of the policies, programmes and activities of other/similar organizations.Formulate Policies and StrategiesOverallQuestion:Does the organization have the capacity to formulate strategies to achieve their visionfor knowledge generation and retention?AdditionalQuestions:Does the organization have the capacity to:Identify which type of knowledge or training would be most appropriate to meet itsvision?Indicators • Existence and quality of an organizational knowledge/skills development strategyBudget, Manage and ImplementOverall Does the organization have the capacity to mobilize and manage the resources neededQuestion: to implement their knowledge/skills development strategy?AdditionalQuestions:Does the organization have the capacity to:Incorporate knowledge/skills development activities into its budgetManage the budget for knowledge/skills developmentIdentify opportunities for partnership and develop partnershipsIndicators • Existence and size of a budget envelope for knowledge/skills development.• Extent to which the knowledge/skills development strategy is being implementedwithin the given timeframe.• Partnerships with other organizations in this area.EvaluateOverallQuestion:AdditionalQuestions:Does the organization have the capacity to evaluate the outputs and outcomes of itsknowledge development/skills strategy?Does the organization have the capacity to:Design and use feedback systems (ensure link between M&E findings and decisionmakingprocesses)60