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listenup!Case Study 5 | 105Support @ The Junction – Holistic Service TreeClosed and openart therapyGROUP WORKMonday Nites11-16yrsDVD projecton emotionalwellbeingSelf harmsupport groupParent’s supportgroupBiscuits andCarrotsticks 16-18peer support groupYoung Person’sAdvisory BoardAdvocacy servicereferrals anddrop-insYOUNG PERSONINVOLVEMENTOutreach:substance abuseand assessmentsReferral andassessmentSubstancemisuse support‘Moving On’workINDIVIDUALSUPPORTLeaving andAfter Careyoung people’sprogrammeSignpostingto otheragenciesCounselling foryoung peoplefrom Leaving andAfter CareSexual healthtalksYogaHEALTHYWELLBEINGConnexionsSTRATEGICWORKNorth East EssexCAMHSMental HealthFoundation(<strong>Listen</strong> UP!)Healthy eatingAromatherapySmokingcessationHOLISTIC APPROACHPrimary Careand TrustColchester Young PersonsStrategic PartnershipsYouth GroupLeaving andAfter CareFunding from the Primary Care Trust,Connexions, Essex County Council andthe Drug Action TeamUsing a multiagencyjoint workingapproachWorking with the Young Person’sAdvisory Board to create a youngperson friendly serviceThree services for young people under oneroof: Support @ The Junction, Advocacyand the Young People’s Advisory Board
listenup!106 | Case Study 6Case Study 6:The Market Place, LeedsMission statement“All young people have the right to feel safe andsecure in their lives, be treated with respect and tofeel good about themselves. The Market Place offersspace, time and information to help this happen.We support and believe in young people so thatthey can develop their own emotional resilience.We accept young people as individuals andencourage them to live their own lives in the waythat they choose.”Overview of the serviceThe Market Place provides a service to youngpeople aged between 13 and 25 years, tacklinga range of mental health problems; emotional,relationship and practical difficulties. Acknowledgingthat young people’s problems are both interlinkedand individual, the organisation strives to adapt toeach young person’s needs by working holisticallywith their particular issues and background. Freeconfidential support is delivered through a mixtureof youth work and mental health models including adrop-in centre, a counselling service and individualsupport offering either generic support (one-to-one)or personal development planning (My Plan).Established in 1989 following a consultation withlocal young people, the Market Place projectdeveloped from the Market District Boys’ Club whichwas founded in 1896 by Leeds Parish Church. Youngpeople in a school counselling service and otherlocal organisations expressed a need for support,information and counselling geared specifically toyoung people and available in a generic setting inthe city centre, not in school.Initial funding was provided equally by Leeds CityCouncil and the Paul Getty Trust. More diversefunding streams have subsequently been found forthe project, currently including Child and AdolescentMental Health Services (CAMHS), Safer Leeds andLeeds Youth Service. Maintaining The Market Place’sservice goals despite pressures from differentfunding streams is crucially important to the MarketPlace. Central to consideration of any new servicedevelopment are the reasons why young peopleaccess the organisation.Service development work carried out as part ofthe Mental Health Foundation projectService development at the Market Place hasconcentrated on developing consultation andservice user involvement practises.Firstly, a Young Person’s Advisory Group has beenestablished to more fully involve young people inthe development of the service. The group has beennamed ‘Helping Young People Through Experience’(HYPE) by the young people and its first session washeld in July 2005. Some sessions are used as ‘thinktank’ slots, where The Market Place asks the groupfor advice and input on particular issues. Under theguidance of a dedicated Participation Worker, the restof the work is young person led and has includedproducing a magazine, and making a short film.The Market Place had also developed a youngperson friendly tool to evaluate its one-to-oneservices. Researched and designed by service users,the ‘rate your life’ tool is based on emoticons whichare drawings of faces used to denote emotions.Young people are sent one sheet of emoticonsalong with a set of self assessment scales beforeaccessing the service and another when they havecompleted a block of sessions, asking them torate how they feel. The tool uses language that is
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listenup!Person-centred approaches
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listenup!02 | About the artworkAbou
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listenup!04 | AcknowledgementsAckno
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listenup!Chapter 1 | 27Case Study
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listenup!Chapter 5 | 37Support @ Th
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listenup!Chapter 5 | 39Each project
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listenup!Chapter 1 | 416successful
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listenup!Chapter 6 | 43Being social
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listenup!Chapter 6 | 45Groups are r
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listenup!Chapter 7 | 53The staff at
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Page 60 and 61: listenup!Chapter 8 | 59also need to
Page 62 and 63: listenup!Chapter 8 | 61“Our advis
Page 64 and 65: listenup!Chapter 8 | 63Taking work
Page 66 and 67: listenup!Chapter 8 | 65“If young
Page 68 and 69: listenup!Chapter 8 | 67Case StudyTh
Page 70 and 71: listenup!Chapter 9 | 69Young people
Page 72 and 73: listenup!Chapter 9 | 71Value and im
Page 74 and 75: listenup!Chapter 10 | 73Making a di
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Page 78 and 79: listenup!Chapter 11 | 77Key challen
Page 80 and 81: listenup!Chapter 11 | 79“Communit
Page 82 and 83: listenup!Chapter 11 | 81Showing wha
Page 84 and 85: listenup!Chapter 11 | 83Counselling
Page 86 and 87: listenup!Chapter 12 | 85Recommendat
Page 88 and 89: listenup!Appendix 2 | 87Appendix 2:
Page 90 and 91: listenup!Case Study 1 | 89Referrals
Page 92 and 93: listenup!Case Study 1 | 91Sorted No
Page 94 and 95: listenup!Case Study 2 | 93Recruitme
Page 96 and 97: listenup!Case Study 2 | 95Experienc
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Page 100 and 101: listenup!Case Study 3 | 99(Canning
Page 102 and 103: listenup!Case Study 4 | 101this ref
Page 104 and 105: listenup!Case Study 5 | 103Case Stu
Page 108 and 109: listenup!Case Study 6 | 107not tech
Page 110 and 111: listenup!Case Study 6 | 109The Mark
Page 112 and 113: listenup!Case Study 7 | 111Referred
Page 114 and 115: listenup!Case Study 7 | 113Streetwi
Page 116 and 117: listenup!Case Study 8 | 115Referral
Page 118 and 119: listenup!Case Study 8 | 117The Zone
Page 120 and 121: listenup!Bibliography | 119Mental H
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