National standard for driver and rider training - Gov.UK

4. take appropriate and timely action, in linewith your organisation’s policy andprocedures, includingc) your organisation’s policy and proceduresfor the management of violence in thelearning environment includingstopping the sessionstopping sessionscalling for assistancesummoning assistanceleaving the learning spaceleaving the learning spaceif a learner’s behaviour puts you or others atrisk5. report details of any situation in which anactual or potential risk of aggressive orviolent behaviour arises, in line with yourorganisation’s policy and proceduresand how they apply to your role and level ofcompetenced) how to interpret body language, and theimportance of acknowledging otherpeople’s personal spacee) the impact of your own level of competenceand attitudes and how they may triggeraggressive or violent responsesf) the limits to your ability to protect yourself inpotentially violent situationsg) when and how you can safely interruptbehaviour which appears likely to result inviolenceh) how to record incidents in which a risksituation arisesi) the importance of demonstrating consistentattitudes and behaviours in themanagement of violence in the learningenvironment so that messages being givenin the overall learning programme are notunderminedNational standard for driver andrider training24 of 33www.gov.uk/dsa