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Human Capital Summit - Human Capital Institute

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2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Event InformationTable of ContentsConference Information.............................................................2Resort Site Map and Floor Plan..................................................3<strong>Summit</strong> Keynote Presenters.......................................................8<strong>Summit</strong> Presenters....................................................................11Agenda At-a-Glance.................................................................16<strong>Summit</strong> Day One Agenda.........................................................25Day One, Breakout Sessions 1:45–2:30 pm ............................27Day One, Breakout Sessions 3:00–3:45 pm ............................29Day One, Breakout Sessions 4:00–4:45 pm ............................31<strong>Summit</strong> Day Two Agenda.........................................................39Day Two, Breakout Sessions 1:45–2:30 pm .............................41HCI ContactsShane YorkSenior Director of EventsP: 917.968.6442shane.york@hci.orgJanet C. Hoppenstein, CMPEventsP: 214.497.6987janet.hoppenstein@hci.orgRegistration andInformationSunday 3:00 pm–7:00 pmMonday 7:00 am–5:00 pmTuesday 7:45 am–5:00 pmWednesday 7:45 am–10:30 amDay Two, Breakout Sessions 3:00–3:45 pm..............................43<strong>Summit</strong> Day Three Agenda......................................................50Underwriters.............................................................................57www.hci.org1


HCI EventsHCI <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>HCI Solution CenterUnderwritersPlatinumGoldLocation Underwriter1 HCI Book Store2 HCI Book Store3 HCI Book Store4 HCI Book Store6 Ashford University7 Montage8 Hogan9 McLean & Company10 Fokal Fusion11 EBSCO12 SkillSurvey13 SourceRight Solutions14 Agile 115 Vistage16 Kenexa17 Epicor18 Guidant Group19 Pfeiffer20 LawsonKierland Grand BallroomLocation Underwriter21 Monitor22 CareerBuilder23 GloboForce24 HireVue25 SilkRoad26 The Energy Project27 HayGroup28 The Right Thing29 Oracle30 GlassDoor31 BPI32 Futurestep33 Creative Solutions Services34 Activate Networks35 Keller Center36 SuccessFactors37 Taleo38 Allegis Group Services.39 Adecco RPO40 Adecco StaffingMedia4


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Grab your FREE BookStop by SuccessFactors' booth to receive your copy of HCI'sKeynote speaker, Doug Conant's book, "TouchPoints". Thisbook will help you transform everyday interactions intoleadership moments.Limited to the first250 booth visitors5


HCI-Program-Guide.indd 11/27/2012 8:50:37 AMHCI Events6


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Will RPO cut costs? Yes.Any more questions?For more answers about RPO, please visit us in booth #39.+1 419.720.0111adecco-rpo.com©2012 Adecco7


HCI EventsHCI <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Keynote PresentersDoug ConantFormer President, CEO, and DirectorCampbell Soup CompanyMonday March 59:15 am–10:15 amDouglas R. Conant was appointed President and Chief Executive Officerof Campbell Soup Company in January of 2001. He also was elected aDirector of the company at that time. Conant is Campbell’s 11th leader inthe company’s 140-year history and has reversed a precipitous decline inmarket value and employee engagement. Conant joined the company with25 years of experience from General Mills, Kraft, and Nabisco. A Chicagonative, Doug earned his BA from Northwestern and his MBA from theKellogg School of Management. Conant’s new book is TouchPoints: CreatingPowerful Leadership Connections in the Smallest of Moments (Jossey-Bass).Peter SheahanBest-Selling Author, World Renowned Speakeron Exploiting Business Trends and New MarketsMonday March 510:15 am–11:15 amPeter Sheahan is known internationally for inspiring innovative businessthinking and creating lasting behavior change. He is the author of six books,including international best sellers Fl!p and Generation Y. As a global thoughtleader, Peter’s insights into business trends and the changing needs ofcustomers and staff have made him a regular presenter on Fox Business, withappearances on ABC and BBC, and Peter has been profiled in the WashingtonPost and Fast Company magazine. His newest book Making It Happenunpacks his insights on the execution of ideas though focused businessgrowth, understanding buying behavior and compelling market positioning.8Monday March 511:45 am–12:45 pmJim StikeleatherChief Innovation Officer, Executive StrategistDellFor more than 25 years, Jim has designed, developed and implementedinformation and communications technologies that help businesses andinstitutions succeed. Organizations worldwide rely on Jim for guidance ondigital infrastructures, evaluation of emerging technologies, and strategicguidance. Jim’s leadership experience includes technology based servicesstart-ups, turnarounds, and information technology departments within largeglobal enterprises. Jim serves as Executive Strategist, Innovation for DellServices, where he leads a team of information technology and businessexperts who identify, evaluate and assess the future potential of newtechnologies, business models and processes to address evolving business,economic and social trends.


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Keynote PresentersRobert CancalosiChief Learning Officer, Global HRGE HealthcareBob is the Chief Learning Officer for GE Healthcare and is responsible for theLeadership, Learning and Development of approximately 55,000 employeesworldwide. He leads a team of global Leadership & Development Directorswho design and deliver over 30 specialized leadership development programsin 32 countries. Bob leads the Global L&D organization with responsibilityfor learning strategy and program implementation of Executive TrainingPrograms. Bob was recognized as the GE Medical Systems “Leader of theYear” and in 2006 was presented with the GE Healthcare President’s Award forhis work on creating a world-class culture for leadership development in GE.Tuesday March 69:15 am–10:15 amTony SchwartzFounder and CEO of The Energy Project andNew York Times Best-Selling AuthorTony Schwartz is founder and CEO of The Energy Project. Tony’s most recentbook, Be Excellent at Anything: The Four Keys to Transforming the Way WeWork and Live, was published in May, 2010 and became an instant New YorkTimes bestseller. His last book, The Power of Full Engagement: ManagingEnergy Not Time, co-authored with Jim Loehr, was a New York Times and WallStreet Journal bestseller and has been translated into 28 languages. He is one ofthe most popular bloggers on the Harvard Business Review and also blogs forFast Company, the 99%, the Atlantic, and BNET.Tuesday March 610:45 am–11:45 amWayne ElseyFounder and CEO at Soles4SoulsA successful footwear executive turned philanthropist and activist; Wayne Elseyfounded Soles4Souls after realizing a desire to make a difference in the livesof others through the product to which he had dedicated his entire corporatecareer. Elsey entered the footwear business as a teenager, developing an earlyknack for shoe sales before becoming one of the youngest Regional VicePresidents of Stride Rite Corp. during his twenties. Elsey later earned a positionas Executive Vice President of EJ Footwear and served as President of Kodiakfootwear before forming Soles4Souls. Since 2004, Soles4Souls has distributedmore than 16 million pairs of new and gently worn shoes to people in 127countries. Elsey makes his home in Nashville, Tennessee.Tuesday March 611:45 am–12:45 pm9


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>PresentersMichael AliceaSenior Vice President<strong>Human</strong> ResourcesThe Nielsen CompanyMichael BeygelmanPresident of Adecco RPO inNorth AmericaErin BradfordAssociate Partner,Leadership and Organization UnitMonitorBen BrooksVice President and Practice Leader of<strong>Human</strong> <strong>Capital</strong> Performance atMarsh Inc.Cara Capretta,Vice President — <strong>Human</strong> <strong>Capital</strong>Transformation for OracleAmelia DunlopPartner at Monitor, and a Leader of theLeadership and Organization PracticeLeah Haunz JohnsonManaging DirectorCorporate Leadership CouncilDerek IrvineVice President of Client Strategy andConsulting for GloboforceLisa JohnsonDirector of Recruiting,North AmericaGate GourmetKathy KaneSVP of Talent Management atAdecco Group North AmericaJennifer LepirdSenior CompensationBusiness Partner forIntuitLinda LumanVice President, <strong>Human</strong> Resources,OperationsRSC Equipment Rental11


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HCI EventsAre your executive developmentefforts only getting you so far?Vistage, the world's leadingpeer advisory membershiporganization, and the <strong>Human</strong><strong>Capital</strong> <strong>Institute</strong> conducted astudy, which found that fewerthan half of organizationsare satisfied with theirexecutive development efforts.Find out what satisfiedorganizations are doing toget more out of their leadershipdevelopment programs.For key findings from this research and to download the full reportVisit www.vistage.com/HCIresearch221_1761VISIT THEHAY GROUP TABLECan you spot what’smissing?Spot the 5differencesNo? But if youasked the musicians,they’d tell you!LET’S TALK SURVEYSIt might also be difficult to recognize thingsdisrupting your employees’ performance.But if you ask your people the right questions,they’ll readily provide helpful answers.We don’t like to blow our own trumpet, butHay Group’s employee survey programs aredesigned to discover the true barriers to highproductivity, by focusing on both motivatingpeople and positioning them to succeed.We call it employee effectiveness.Do you have effective people?For a complimentary survey audit, contact:Imran LadakE imran.ladak@haygroup.comT +1 201 377 5844www.haygroup.com/insight14HG Insight US halfpage AD.indd 1 27/01/2012 09:27


HCI EventsHCI <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Agenda at-a-GlanceConference Day One — Monday, March 5, 20127:00–8:45 Breakfast and Registration8:45–9:15 Moderator’s Welcome and State of the Industry RemarksPresenters:David Forman, Chief Learning Officer, <strong>Human</strong> <strong>Capital</strong> <strong>Institute</strong> (HCI)Michael Gregoire, Chairman and Chief Executive Officer at Taleo9:15–10:15 Creating Powerful Leadership ConnectionsKeynote Presenter:Doug Conant, Former President, CEO, and Director at Campbell Soup Company10:15–11:15 The Talent Revolution: Future-Focused Strategies for Leveraging <strong>Human</strong> <strong>Capital</strong>Keynote Presenter:Peter Sheahan, Best-Selling Author, World Renowned Speaker on Exploiting Business Trendsand New Markets11:15–11:45 Networking and Expo Break — Doug Conant Book Signing11:45–12:45 Innovate or DieKeynote Presenter:Jim Stikeleather, Chief Innovation Officer and Executive Strategist at Dell12:45–1:45 Lunch and Expo— Jim Stikeleather Book Signing1:45–2:30 Concurrent SessionsTrack: Organizational StrategyHigh Performance Workforce Planning Strategies: Tools and Techniques that Drive Today’sLeading OrganizationsPresenter:Kathy Kane, SVP of Talent Management at Adecco Group North AmericaTrack: Recruitment and AcquisitionMeasuring Up: How to Develop Your Talent Acquisition Metric StrategyPresenters:Marcia Casey, CCP, Director, Talent Management Systems at the Northrop Grumman CorporationDavid Marzo, VP & General Manager, North America Consulting at FuturestepTrack: Leadership Development and LearningThe Critical Role of Leadership as Organizations Transform into Social BusinessesPresenter:Ben Brooks, Vice President and Practice Leader of <strong>Human</strong> <strong>Capital</strong> Performanceat Marsh Inc.16


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Agenda at-a-GlanceTrack: Social Media and New Technologies:Innovations in Social Media: Changing the Recruiting LandscapePresenter:Bruce Morton, Chief Marketing Officer, Allegis Group Services2:30–3:00 Networking and Expo Break3:00–3:45 Concurrent SessionsTrack: Organizational StrategyHow DreamWorks Animation Crafts an Environment That Drives InnovationWhile Creating a “Best Company to Work For”Presenters:Dan Satterthwaite, Head of <strong>Human</strong> Resources for DreamWorks AnimationCarl Rhodes, CEO, <strong>Human</strong> <strong>Capital</strong> <strong>Institute</strong> (HCI)Track: Recruitment and AcquisitionStreamlining the Interview Process: Using Digital Interviews as a Critical Resource for Fast andEfficient RecruitingPresenter:Tracee Comstock, Director of <strong>Human</strong> Resources for StorageCraftTrack: Leadership Development and Learning #1Transformational Succession Planning: Cultivating a Dynamic Leadership PipelinePresenter:Linda Luman, Vice President, <strong>Human</strong> Resources, Operations at RSC Equipment RentalTrack: Leadership Development and Learning #2Leadership: Enabling Creativity and InnovationPresenter:Nick Goldberg, Head of Leadership — North America for Kenexa3:45–4:00 Networking and Expo Break4:00–4:45 Concurrent SessionsTrack: Organizational StrategySpotlighting Recognition: How Intuit Has Reinforced a Culture of Innovationand Elevated Employee EngagementPresenters:Jennifer Lepird, Senior Compensation Business Partner for IntuitDerek Irvine, Vice President of Client Strategy and Consulting for GloboforceTrack: Recruitment and AcquisitionLeveraging Technology to Build Efficiency and Consistency Throughout theEntire Recruitment LifecyclePresenter:William Poynter, Director of Talent Acquisition for HealthSouth17


HCI EventsHCI <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Agenda at-a-GlanceTrack: Leadership Development and Learning #1We Can’t All Be Like Google: Building Innovation Capabilities for Your OrganizationPanelists:Amelia Dunlop, Partner at Monitor, and a Leader of the Leadershipand Organization PracticeBrian Quinn, Associate Partner at DoblinBeatriz Tumoine, Head of Global Talent Planning and Development for Cemex S.A.B. de C.VTrack: Leadership Development and Learning #2SMART Innovation: Building Strategic Development ActivitiesPresenter:Leannah Padilla, Learning Development Specialist at the Defense Intelligence Agency6:00–7:00 Welcome Networking ReceptionConference Day Two — Tuesday, March 6, 20127:45–8:45 Breakfast and Expo8:45–9:15 Recap from Previous Day and A Look AheadPresenters:David Forman, Chief Learning Officer, <strong>Human</strong> <strong>Capital</strong> <strong>Institute</strong> (HCI)Doug Dennerline, President of SuccessFactors9:15–10:15 How GE Healthcare Achieves Accelerated Growth through a Culture ofLeadership and InnovationKeynote Presenter:Robert Cancalosi, Chief Learning Officer at GE Healthcare10:15–10:45 Networking and Expo Break10:45–11:45 Transforming the Way We Work: The Science of Sustainable High PerformanceKeynote Presenter:Tony Schwartz, Founder and CEO of The Energy Project and New York TimesBest-Selling Author11:45–12:45 From Inspiration to Innovation: The Soles4Souls StoryKeynote Presenter:Wayne Elsey, Founder and CEO at Soles4Souls12:45–1:45 Lunch and Expo — Tony Schwartz Book Signing18


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Agenda at-a-Glance1:45–2:30 Concurrent SessionsTrack: Social Media and New TechnologyBest Practices and Collaborative Tools for Managing High Performing Globally Distributed TeamsPresenter:Ana White, HR Director for MicrosoftTrack: Organizational StrategyTackling the Blended Workforce: How Autodesk Drives Success with Free Agentand Traditional TalentPresenters:Laura Schuchardt, Director of Program Management, HR Talent Acquisition for AutodeskKaren Turner, Vice President of Strategic Talent Optimization at SourceRightTrack: Recruitment and AcquisitionEngineering Innovation: Reinventing Talent Acquisition Through RPOPresenters:Martha Webb-Jones, Senior Manager of Global Employment and Workforce Planning for SpiritAeroSystemsTerry Tehark, Divisional President at The RightThingTrack: Leadership Development and LearningDefining, Identifying, Building and Enabling Great Global LeadersPresenter:Leah Haunz Johnson, Managing Director, Corporate Leadership Council2:30–3:00 Networking and Expo Break3:00–3:45 Concurrent SessionsTrack: Organizational Strategy #1People Strategies for the Innovation EconomyPresenter:Cara Capretta, Vice President, <strong>Human</strong> <strong>Capital</strong> Transformation for OracleTrack: Organizational Strategy #2HR Transformation at UnisysPresenter:Nadine Hogan, Director of Global HR Operations at Unisys19


HCI EventsHCI <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Agenda at-a-GlanceTrack: Social Media and New TechnologiesInnovations in Multimedia and Mobile Recruitment that Reach New Talent MarketsCo-Presenters:Lisa Johnson, Director of Recruiting, North America for Gate GourmetMichael Beygelman, President, North America for Adecco RPOTrack: Leadership Development and LearningCreating Self-Sustaining Leadership Identification Development ModelPresenter:Michael Alicea, Senior Vice President, Global HR at The Nielsen Company andSVP, <strong>Human</strong> Resources at VNU/Nielsen Business Media5:00–6:30 2012 HCI <strong>Human</strong> <strong>Capital</strong> M-Prize Awards & Cocktail ReceptionConference Day Three — Wednesday, March 7, 20127:45–8:45 Breakfast and Expo8:45–9:00 Moderator’s Recap From Previous Day9:00–10:00 Creating a Culture of Innovation and PerformanceKeynote Presenter:Dr. Debra France, Enterprise Leadership Development at W. L. Gore10:00–10:30 Networking and Expo Break — Gary Hamel Book Signing10:30–11:30 Management 2.0Keynote Presenter:Gary Hamel, “World’s most influential business thinker” as recently ranked byThe Wall Street Journal11:30–12:30 Reflections on Talent Management, Its History and Next StepsKeynote Presenter:David Forman, Chief Learning Officer, <strong>Human</strong> <strong>Capital</strong> <strong>Institute</strong> (HCI)12:30–12:45 Moderator’s Closing Remarks20


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Transforming the Waythe World Acquires TalentAllegis Group Services offers human capital andworkforce management solutions to clients in a widerange of industries. We assist you in maximizing theefficiency and effectiveness of your programs whilebringing industry best practices and world classservice to every engagement.Managed Service ProviderRecruitment Process Outsourcing<strong>Human</strong> <strong>Capital</strong> ConsultingExecutive SearchBusiness AnalyticsLearn more aboutour vision for thefuture of recruitment877-247-4426 | www.allegisgroupservices.com | info@allegisgroupservices.com23


HCI Events24


HCI <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong><strong>Summit</strong> Day One2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Conference Day One — Monday, March 5, 20127:00–8:45 Breakfast and Registration8:45–9:15 Moderator’s Welcome and State of the Industry RemarksPresenters:David Forman, Chief Learning Officer, <strong>Human</strong> <strong>Capital</strong> <strong>Institute</strong> (HCI)Michael Gregoire, Chairman and Chief Executive Officer at Taleo9:15–10:15 Creating Powerful Leadership ConnectionsToday’s 24/7 pace with its back-to-back meetings, endless emails, and chance encounters in thehallways result in most people feeling they are being kept from doing their “real work.” But in aground breaking new keynote, CEO Douglas R. Conant argues that these moments are overlookedopportunities for every one of us to expand our influence and deliver measurably better results.Through previously-untold stories from his career, he shows how a leader’s impact is built throughhundreds, even thousands, of interactive moments in time or “touchpoints.” The good news is thatanyone, at any level and in any industry, can attain greater “touchpoint mastery.”In this critical address you’ll learn:How each of us is tested every moment, every dayThat one of your greatest investments is constant attention to your constant model,emotional maturity and bias for actionHow to transform otherwise ordinary interactions into powerful leadership moments —one “touchpoint” at a timeKeynote Presenter:Doug Conant, Former President, CEO, and Director at Campbell Soup Company10:15–11:15 The Talent Revolution: Future-Focused Strategies for Leveraging <strong>Human</strong> <strong>Capital</strong>Are your leaders getting the most from their people? Are you solving problems with the best brainsin your business?Understand the changing expectations of talent and transform your organization into a magnetfor smart and engaged peopleExplore the changing nature of leadership and employ new models for developing capability inyour organizationGet inspired by case-studies of what real companies are doing to leverage their human capitalDrive collaboration inside and outside your 4 walls and harness the discretionary efforts of peopleon and off your payrollGet in front of changing demographics and generational trends, separate myth from reality,and learn what real companies are doing to win the war for talentKeynote Presenter:Peter Sheahan, Best-Selling Author, World Renowned Speaker on ExploitingBusiness Trends and New Markets25


HCI EventsMonday, March 5, 2012<strong>Summit</strong> Day One11:15–11:45 Networking and Expo Break — Doug Conant Book Signing11:45–12:45 Innovate or DieThere is yet another “Perfect Storm” brewing out there approaching businesses large and small, set todisrupt what we “know” works, what has always worked and change the tools for success. For sake ofsimplicity, let’s call it the rise of the 2.0’s:Management 2.0<strong>Capital</strong>ism 2.0Economics 2.0Enterprise 2.0Information Technology 2.0 (and all its siblings like Web 2.0, Internet 2.0, Apps 2.0, etc.)Government 2.0Education 2.0… And the list goes onCombine all of these new paradigms of how things work and how to get things done with the plethoraof new social paradigms, life styles, value systems and the rising economic equivalence of cultures fromaround the world, and well, we aren’t in Kansas anymore Toto… Oh yes, one more complication, everythingis now running on fast forward and thanks to technology at DVD (or even worse, flash memory) speeds notVCR speeds. What is a business leader to do?First — the key to success is now innovation. Second — technology is the key to innovation.Third — neither of the first two work if we don’t understand the relationship among innovation,technology and PEOPLE. Traditionally technology was applied to reduce human labor to increaseefficiency and reduce costs, but with value arising out of consumptive context technology must shiftto increasing human creativity and thinking — enabling, facilitating and accelerating communications,collaboration and serendipity among all of the players (suppliers, consumers, partners, regulators,creators, planners, etc.) and potential contributors of value. Information technology’s role in the future,as the platform for supporting innovation, is to increase the breadth of potential collaboration (numberand variety) and depth (level of detail and interaction) of collaboration. The goal should be to reduceor eliminate economic frictions (time, distance, total costs of interaction, learning curve, risk, initiation,etc.) as well reduce or eliminate transaction costs (what does it take to get distinct parties to interact andserve each other — particularly time, human engagement and capital).This session will be a quick course on what innovation is and isn’t, how to prepare yourself to be innovative,how to execute on innovation and the reality on what “cloud computing” has done to change the gameKeynote Presenter:Jim Stikeleather, Chief Innovation Officer, Dell12:45–1:45 Lunch and Expo — Jim Stikeleather Book Signing26


HCI EventsMonday, March 5, 2012<strong>Summit</strong> Day OneTrack: Leadership Development and LearningThe Critical Role of Leadership as Organizations Transform into Social BusinessesLeveraging social media within organizations presents tremendous upside in how firms and their peoplecommunicate, collaborate, and perform together. However, most of the focus on social media for business iseither focused on external client-focused use cases, or is all about technology and not about people. The real‘work’ in deploying social media inside your organization is change management not technology Gantt charts.The implications of a social organization (greater transparency, much faster information flow, more democraticfeel/everyone has a voice, digital reputation) require a shift in what is required of senior leaders. <strong>Human</strong><strong>Capital</strong> leaders are positioned to make an enormous impact on their firms with such technology.Will you step up to the challenge?Learn how Marsh, a 141 year-old firm and the world leader in risk and insurance services and solutions, isundergoing a transformation in how it makes available the best of the firm for all of its 24,000+ colleaguesin nearly 100 countries. Marsh U, its award-winning social platform, is successful because of the “systemaround the software” related to user adoption and change management. The platform is closely linked withthe firms evolving IGNITE culture and operating principles.Key take-aways:Learn how to tap into your organization’s “hidden assets” through social technologiesAppreciate what it takes to influence colleague behavior in a fun, engaging and contemporary wayUnderstand the differences between leadership in a traditional organization vs. a social organizationBe inspired to take action in your organization to leverage state of the market technologies to driveperformancePresenter:Ben Brooks, Vice President and Practice Leader of <strong>Human</strong> <strong>Capital</strong> Performance at Marsh Inc.Track: Social Media and New TechnologiesInnovation in Social Media: Changing the Recruiting Landscape28In today’s world of the widespread adoption of Web 2.0 the communication and information that was oncelimited and restricted is NOW... exploding!We will demonstrate how millions of users have created digital identities, self organized themselves into onlinecommunities, and are building social maps of their life. It is now more important than ever to understand yourkey candidate demographics, determine where they congregate online, establish what their core interests areand deliver an employment brand that the right users will connect with.The key is to use technologies that create a bond to the social map of millions. From these connectionslearn how companies are:Beginning to build talent communitiesStrengthening their employer brandIncreasing qualified talent pipelinesLeveraging their vibrant social networksPresenter:Bruce Morton, Chief Marketing Officer, Allegis Group Services


HCI EventsMonday, March 5, 2012<strong>Summit</strong> Day OneTrack: Leadership Development and Learning #1Transformational Succession Planning: Cultivating a Dynamic Leadership PipelineThere is a serious lack of effective leadership in business today, and the future seems even less promising interms of solid succession planning. Because of lackluster internal programs, many companies seek leadershipexternally, and studies show that even organizations with expansive leadership programs still don’t get theresults they need to ensure sufficient levels of good leaders. How can you develop a successful leadershipdevelopment program along with a succession planning program with limited resources at the same time?RSC Equipment Rental knows how. Hear firsthand from Linda Luman, VP of <strong>Human</strong> Resource Operationswho developed a successful holistic framework for leadership development and succession planning that’sgrabbing serious attention. By layering leadership development and succession elements into a robustarchitecture RSC developed the perfect blend for creating effective and successful leadership. Learn howyou can recreate this effective platform for your organization too.Don’t miss these takeaways:Learn the innovative ways RSC Equipment Rental has bolstered their leadership pipeline throughprograms, developmental methods and other processesDiscover how to employ segment specific leadership development approachesLearn how to use technology to drive efficiency, effectiveness, and insight throughout the processLearn how to identify and target the next level of leadership in your organization and better define theskills they need to succeedPresenter:Linda Luman, Vice President, <strong>Human</strong> Resources, Operations, at RSC Equipment RentalTrack: Leadership Development and Learning #2Leadership: Enabling Creativity and Innovation30Today’s leaders may be educated, knowledgeable and experienced, but many are still struggling to keeptheir companies competitive in the current economic climate. During these times, leaders will often exertcaution, make careful, low-risk decisions and focus on cutting costs to keep their company afloat. However,at a time when constant change has become a way of life, there is also a realization that these strategies willnot be effective in the long-term. Steve Jobs once famously said “The cure for apple is not cost-cutting. Thecure for apple is to innovate its way out of its current predicament. That is what leaders have to do: innovate.Historically, this is how proactive organizations have succeeded — it is up to leaders to promote the conditionsfor creativity and instill a culture of innovation in their organizations. But how do we achieve this?This session will explore; the link between creativity and innovation; how organizations can enablecreativity amongst their workforce; and truly embed a culture of innovation where it is entrenched into theorganizations values. We will review four key areas leaders can concentrate on and organizations can fosterwhen bringing about cultural change.Presenter:Nick Goldberg, Head of Leadership — North America for Kenexa3:45–4:00 Networking and Expo Break


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong><strong>Summit</strong> Day One4:00–4:45 Concurrent SessionsTrack: Organizational StrategySpotlighting Recognition: How Intuit Has Reinforced a Culture of Innovation andElevated Employee EngagementRecognizing performance, innovation and service dedication share values at Intuit. This visionpermeates everything they do from product development to culture management. It defines thecompany’s passion for delivering products that supersede the competition and improve life for itscustomers. Innovation has become the cornerstone for Intuit’s culture with its employees at the center.Success depends upon employees’ daily performance and behaviors embodying Intuit’s key culturalattributes. So how does Intuit reinforce these values and cement its culture? How does the companyensure both individual employees and entire teams feel recognized and are continually motivatedtoward improved performance?To celebrate the hard work and commitment of its international workforce, Intuit invests in a single,global recognition program that drives and unites its more than 8,000 employees around the world.Appropriately named “Spotlight,” Intuit’s employee recognition program was created to recognizebehaviors and performance that go above and beyond and advance along the path of innovation.During the past several years, Intuit Spotlight has helped reinforce a unified culture and driveconsistently higher employee engagement levels. (Intuit’s latest engagement score is 85% — thisis considered world-class). The program has also ensured employees feel valued for performancethat is truly making a difference internally and externally. When asked, more than 90% of employeesagree that receiving a Spotlight award makes them feel recognized.In this joint presentation, Intuit’s Sr. Compensation Business Partner Jennifer Leprid will discuss thesteps the company took to unify its global workforce and the business impact achieved by embracingthe power of a global, strategic employee recognition program. Globoforce’s Vice President of ClientStrategy and Consulting Derek Irvine will share the proven strategies that made Intuit’s programsuccessful and how these strategies can be applied to any large or mid-sized enterprise seeking tomake a quantifiable impact on employee engagement and proactively manage culture.In this interactive forum, Lepird and Irvine will:Discuss how employee recognition programs help to reinforce positive company cultures throughtimely, specific, and meaningful recognition momentsExamine how recognition can serve as an ongoing performance management tool for employeesHighlight the challenges and successes Intuit experienced on its path to implementing asuccessful strategic employee recognition program globallyShare recognition best practices for success and why program flexibility is crucial forglobal adoptionDemonstrate the impact of recognition on individual and team performance and engagementPresenters:Jennifer Lepird, Senior Compensation Business Partner for IntuitDerek Irvine, Vice President of Client Strategy and Consulting for Globoforce31


HCI EventsMonday, March 5, 2012<strong>Summit</strong> Day OneTrack: Recruitment and AcquisitionLeveraging Technology to Build Efficiency and Consistency Throughout the Entire Recruitment LifecycleLearn how one of the nation’s largest healthcare organizations successfully implemented an ATS to improveits candidate experience throughout the entire recruiting lifecycle. Discover how one critical component ofthis implementation was the reference-checking step. That step was a manual process that was inefficient andinconsistent, and the quality of the feedback gathered from references was not influencing hiring decisions.HealthSouth wanted a solution it could integrate with its ATS to create a seamless workflow for hiring, andimmediately improved hiring outcomes and sourcing capabilities as a result. In addition, more deliverableswere realized above what was originally expected across the system. These additional deliverables included:increased buy-in from hiring managers, higher demand for reference-checking reports, more objective andbehavioral data for the HR team to strategically leverage, and a robust passive candidate database of references.Learn how your organization can be like one the nation’s largest healthcare organizations after it successfullyimplemented an ATS to improve its candidate experience throughout the entire recruiting lifecycle.In this case study, learn how to:Devise a strategy for implementing a new ATS system across the entire organization’s HR functionTransform the reference-checking function from a manual process to a necessary component that gathersbehavioral feedback influencing hiring decisions.Increase buy-in from hiring managers, provide more objective and behavioral data for the HR team tostrategically leverage, and build a robust passive candidate database.Presenter:William Poynter, Director of Talent Acquisition for HealthSouthTrack: Leadership Development and Learning #1We Can’t All Be Like Google: Building Innovation Capabilities for Your OrganizationBuilding a culture of innovation has become a familiar mantra in most organizations. However, while itis universally recognized as a key driver of growth in an increasingly fast-paced, complex and uncertainenvironment, innovation remains a fairly nebulous and intangible concept for many organizations.Organizations like Apple, Google, 3M and others are recognized as having it — but, what exactly is ‘it?’‘It’ is a well defined and well managed innovation capability. And, while instructive to consider what worksfor others, the realities of your organization, your markets, your customers and — yes — your culture,requires defining — and building — what will work for you.In this unique interactive session, we will explore how leading organizations win through innovation, howthey configure to support and sustain these capabilities and present a framework for defining and buildinginnovation capabilities in your organization.32


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong><strong>Summit</strong> Day OneTogether, we will:Explore what it means to be an innovative organizationLearn how following conventional wisdom may actually get in the wayApply a framework to define your company’s innovation ambitionDiscuss the intimate connection between leadership and innovationProvide practical tools for tackling the challenge of building innovation capabilitiesPanelists:Amelia Dunlop, Partner at Monitor, and a Leader of the Leadership and Organization PracticeBrian Quinn, Associate Partner at DoblinBeatriz Tumoine, Head of Global Talent Planning and Development for Cemex S.A.B. de C.VTrack: Leadership Development and Learning #2SMART Innovation: Building Strategic Development ActivitiesSuccessful leadership and development programs are a critical requirement for today’s highly skilledglobal workforce. Unfortunately, some organizations perceive employee development programs asan extraneous budget item with a low return on investment. Eliminate these perceptions with clearprogram alignment to customer outcomes and your strategic plan.At this session, you will discover the SMART approach to build innovative developmentactivities based on credible data in alignment with your strategic plan. This approach includesa straightforward employee engagement process to validate or refine competencies, establishbenchmarks, and identify skill gaps for targeted development activities.Take always:Identify and replicate high performance knowledge, skills and abilities across your organizationReview the Skill Gap Analysis process and prioritize your development program initiativesEngage senior leaders with credible data to gain buy-in for innovative development initiativesLeverage your top performers and existing resources to design high impact development activitiesReview two SMART innovation activitiesPresenter:Leannah Padilla, Learning Development Specialist at the Defense Intelligence Agency6:00–7:00 Welcome Networking Reception33


HCI EventsYour organization’slong-term growthstarts with a shortdiscussion.Talk to Adecco today about how to establish and executea well-rounded staffi ng strategy.Today’s workforce is a blend of contingent labor, consultants and permanent employees— and the most successful organizations are those who fi nd the right balance.Adecco can help you fi nd the talent you need — across departments — on a temporaryor permanent basis. We also offer valuable insights on using fl exible hiring practices toboost productivity, improve morale, and add value to your organization.To learn more about the benefits of a more versatile workforce in the new economy,stop by our booth today! And be sure to ask for a copy of our “Regional Hiring Trends Report”and our “2012 Job Market Perspectives Report.”adeccousa.com34©2012 Adecco


RECOGNITIONDONE RIGHT.TMALL EMPLOYEES. EVERYWHERE.Join Globoforce and client IntuitMONDAY, MARCH 54:00PMas they examine how recognitioncan serve as an ongoingperformance management tool.www.globoforce.com


HCI Events36


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>If you don’t have a mobilerecruitment strategy, thenyour recruitment strategyisn’t going anywhere.It’s time for organizations to start using mobile technologies and multimedia as part of therecruitment process — or risk falling behind. To learn how to develop an effective strategy,join our workshop:“Innovations in Multimedia and Mobile Recruitment that Reach New Talent Markets”Tuesday March 6, 3:00-3:45pm.Bring your cell phone, PDA, tablet, or any other mobile gadget to see firsthand how candidateswill interact with your company using new communication devices. If you’re ready to makemobile and multimedia part of your recruiting approach, this is the place to go!+1 419.720.0111adecco-rpo.com©2012 Adecco37


HCI EventsLaser-Focus Your Marketing and Media RelationsNew media has rewritten the rules of publishing. You need to know the players andtrends that matter most to your business, and they’re constantly changing. If you’rein marketing or PR, you need SocialEars.SocialEars is social listening and analytics software for the HR and B2B marketplace.It instantly locates the writers that cover industry topics and displays their publishedarticles, posts and tweets.• Sharpen your story pitches and news releases by understanding the industry’s hot topics• Quickly locate the right people to follow and share news• Research topics and data for white papers, webcasts and blog posts• Identify potential speakers• Strengthen your competitive intelligence and market researchNo more endless Googling! Stop trying to sort through millions of conversationsand content sources. SocialEars helps you cut through the noisy world of big data anddetermine who is talking about the topics that matter the most to your business.SocialEars is marketing and PR software you can’t live without in today’s social world.38


Tuesday, March 6, 2012<strong>Summit</strong> Day Two2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Conference Day Two — Tuesday, March 6, 20127:45–8:45 Breakfast and Expo8:45–9:15 Moderator’s Recap From Previous Day and Opening RemarksPresenters:David Forman, Chief Learning Officer, <strong>Human</strong> <strong>Capital</strong> <strong>Institute</strong> (HCI)Doug Dennerline, President of SuccessFactors9:15–10:15 How GE Healthcare Achieves Accelerated Growth through a Culture ofLeadership and InnovationThe tumultuous impact of the recent global recession has leadership teams all over the worldstruggling to identify the critical leadership skills to achieve sustainable growth. Clearly what hasworked in the past is no longer a recipe for success in such a volatile and unpredictable future.The recent research on over 25 global organizations and points of view from numerous externalconsultants validate that there are many different leadership competencies that companies areblending together and refining to find a competitive human capital advantage for growth.The one enduring characteristic for sustainable growth in both good and bad economic times isbased upon the establishment of a strong culture of Leadership & Innovation.This session will highlight some of GEHC’s practices along with research on why an InnovativeCulture is so important for short and long term growth along with some examples and successstories of where it is being done effectively today.Participants will be able to walk away with the following:Get a glimpse of 2-3 GE Healthcare practices on driving an innovative cultureUnderstand what some of the new research on Leadership & Innovation is revealingEvaluate a few methods of how to use Imagination for GrowthIntroduce a few new contemporary frameworks to assess the climate for innovationProvide a framework of how to effectively think about your next stepsKeynote Presenter:Robert Cancalosi, Chief Learning Officer at GE Healthcare10:15–10:45 Networking and Expo Break39


HCI EventsTuesday, March 6, 2012<strong>Summit</strong> Day Two10:45–11:45 Transforming the Way We Work: The Science of Sustainable High PerformanceThe way we’re working isn’t working. Demand in our lives is increasing relentlessly, but our capacityisn’t keeping pace. Far too many organizations expect their employees to operate in the same waythat our computers do: continuously, at high speeds, for long periods of time, running multipleprograms at the same time.It’s a prescription for exhaustion, failure and burnout. <strong>Human</strong> beings are designed to pulse. We’re at ourbest when we move between periods of expending and intermittently renewing our four key sourcesof energy: physical (quantity) emotional (quality) mental (focus) and spiritual (purpose). The betterorganizations help employees meet these needs, the more engaged, focused, creative and productivethey become.What participants will take away:A scientifically-based approach to building capacity across the four key dimensions of your life:physical, emotional, mental and spiritualAn understanding of how intermittently renewing personal energy fuels sustainable high performanceWhy the most fundamental role of a leader is to serve as the Chief Energy OfficerHow cultivating singularly absorbed attention — vs. multitasking — leads to higher quality outcomesThe keys to building rituals — highly specific behaviors that address one’s key energy needs andbecome automatic at times.”Keynote Presenter:Tony Schwartz, Founder and CEO of The Energy Project and New York Times Best-Selling Author11:45–12:45 From Inspiration to Innovation: The Soles4Souls StoryWayne Elsey was a shoe industry executive in 2004 when TV coverage of the Asian tsunami disaster movedhim to try to make a difference in the world. Upon seeing the image of a single shoe washing up on abeach half way around the globe, Wayne quickly galvanized colleagues to route a quarter-million pairs ofshoes to Southeast Asia. He repeated the effort less than a year later when Hurricane Katrina slammed theU.S. gulf coast region — collecting and distributing 750,000 pairs of shoes to areas hardest hit.Within a year, Wayne left his executive post and formally incorporated Soles4Souls. In just five years, thecharity distributed more than 16 million pairs of new and gently worn shoes to people in 127 countries.Maintaining an unbelievable growth rate throughout the economic downturn, Soles4Souls now hasannual revenues of $77 million and is one of the fastest-growing charities in the country.This session will explore the Soles4Souls story and discuss how innovative thinking and strongleadership led to the creation of an organization that is now changing lives around the globe — onepair at a time.40


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong><strong>Summit</strong> Day TwoDon’t miss these takeaways:Learn how one entrepreneur deployed his business skills and experience within an industry tocreate an entirely new business model and impact the worldExplore the ups and downs of building an organization with a unique business modelGet inspired to turn your passion into a successful careerPresenter:Wayne Elsey, Founder and CEO at Soles4Souls12:45–1:45 Lunch and Expo — Tony Schwartz Book Signing1:45–2:30 Concurrent SessionsTrack: Social Media and New TechnologiesBest Practices and Collaborative Tools for Managing High Performing Globally Distributed TeamsToday’s virtual workforce is often dispersed across countries and cultures, allowing bettercollaboration and innovation across geographies, but also posing unique management challengesnot encountered with co-located teams.Are you leading a global team? At this session, you’ll learn best practices in and common pitfalls ofmanaging globally distributed teams. Real-life stories and research will illuminate the importance ofleading with a focus on individual strengths and preferences, being culturally aware and sensitive,and effectively communicating with technology on a global basis. High level cultural awarenesstraining and proven-effective global team building strategies will also be shared.Don’t miss these best practices:Learn how to improve your global team leadership and performance by leveraging individualstrengths and preferencesBetter understand cultural considerations and how to be effective in intercultural interactionsHear tips for effective global communications and the role technology can playPresenter:Ana White, HR Director for MicrosoftTrack: Organizational StrategyTackling the Blended Workforce: How Autodesk Drives Success with Free Agentand Traditional TalentIn today’s talent marketplace, the contingent or free-agent worker is taking a strategic role incompany success alongside the traditional full-time employee. In a time when up to a quarter of anorganization’s workforce may consist of contingent workers or highly skilled contractors, a truly globaltalent strategy must embrace all types of talent — not just FTEs. In this presentation, Laura Schuchardtof Autodesk joins Karen Turner of SourceRight, a Randstad Company, to explore the opportunities andchallenges managing the mix of traditional and free-agent talent known as the “blended workforce.”41


HCI EventsTuesday, March 6, 2012<strong>Summit</strong> Day TwoAs a global industry leader in 3D design, engineering, and entertainment software, Autodesk knowsfirst-hand the importance of hard-to-find talent in meeting critical market needs. By encompassing alltypes of workers in its talent acquisition operations, the company has positioned itself to better meetrapidly changing skills needs. What goes into making a blended workforce approach effective? How doyou evolve the organization? How do you get the Procurement owners of contingent workers on thesame page as the HR owners of FTE recruitment? How do you achieve consistency across all forms ofengagement and ensure a great career experience for candidates, free-agents and employees alike?They’ll address these questions and more. This is a great chance to hear a real-world perspective on atrend that is changing the way companies compete for talent today.Don’t miss these takeaways:Discover the leadership considerations behind blended workforce; what does it take to address the HRleader driving traditional talent acquisition and the Procurement leader driving contingent spend?Learn how technology plays a role in the evolution of blended workforce management.Presenters:Laura Schuchardt, Director of Program Management, HR Talent Acquisition for AutodeskKaren Turner, Vice President of Strategic Talent Optimization at SourceRightTrack: Recruitment and AcquisitionEngineering Innovation: Reinventing Talent Acquisition Through RPOWhen Spirit Aerosystems was established in 2005 after separating from Boeing Commercial Airplanes,organizational leadership was faced with the challenge of rebuilding its entire talent acquisitioninfrastructure. Recognizing the opportunity to lead the industry, the ability to attract high quality,strategic talent at every level was crucial.Join Martha Webb-Jones, Sr. Manager of Spirit Aerosystems and Terry Terhark, Divisional President ofThe RightThing, An ADP Company as they share Spirit Aerosystems journey of reinventing their hiringprocess with the help of recruitment process outsourcing. Evolving from a disjointed and decentralizedprocess to a sophisticated, strategic model, Jones and Terhark will discuss the steps and solutionsSpirit Aerosystems took to deploy a cost efficient hiring standard that drives high quality hires, processeffectiveness and visibility around the world. The session will also explore the tools and technologydriving the success of tomorrow and share tips in finding process innovation at every level.Presenters:Martha Webb-Jones, Senior Manager of Global Employment and Workforce Planning forSpirit AeroSystemsTerry Tehark, Divisional President at The RightThing42


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong><strong>Summit</strong> Day TwoTrack: Leadership Development and LearningDefining, Identifying, Building and Enabling Great Global LeadersThe newest Corporate Executive Board research shows that only 17% of leaders in a globalleadership role today can be considered a “great global leader” — meaning one that achievesboth their current performance objectives and is building the foundation for the future successof their business. One of the challenges is around whom organizations are putting in these roles— the people that want them are very likely the people who will be least successful in them.Another really interesting finding is that in order to build and enable success in these global roles,organizations are going to have to recalibrate their tolerance for risk because some of the bestpractices we’ve seen involve external partnerships for leadership development.You will learn:How to define a great global leader in terms of both current performance and foundationbuilding objectivesWhat characterizes great global leaders in terms of their aspirations, competencies and activities.The development experiences that build the most important competencies for rising globalleaders todayWhy organizations need to engage in riskier development activities to grow the capabilities andnetworks of their global leaders.Featured Presenter:Leah Haunz Johnson, Managing Director, Corporate Leadership Council2:30–3:00 Networking and Expo Break3:00–3:45 Concurrent SessionsTrack: Organizational Strategy #1People Strategies for the Innovation EconomyInnovation is becoming a core component of overall corporate strategies in boardrooms aroundthe world and human innovation is one element that truly differentiates a company. What are thehuman capital management strategies that companies are embracing to set them apart from theirpeers? Come to this session to learn about these new ways of doing business. You will hear aboutbest practices around collaboration, talent management, big data and predictive insight that youcan leverage in order to be in the “winner’s circle” as it relates to innovation.Presenter:Cara Capretta, Vice President, <strong>Human</strong> <strong>Capital</strong> Transformation for Oracle43


HCI EventsTuesday, March 6, 2012<strong>Summit</strong> Day TwoTrack: Organizational Strategy #2HR Transformation at UnisysUnisys, a worldwide IT services company launched a major HR Transformation initiative over threeyears ago to enable more strategic HR business contributions to the business. A key dependency fortransformation success was an improved HR services infrastructure to more efficiently communicate withemployees and provide personalized access to HR information. This session will examine how Unisys isfacilitating a fundamental change in how HR delivers services globally with a focus on process, people,and technology.Learn from Nadine Hogan, Director of Global HR Operations, Unisys, the key components of their HRtransformation, including HR’s organizational structure, enabling technologies — and results achievedto date: labor arbitrage, better partnering with the business and better utilization of resources.Presenter:Nadine Hogan, Director of Global HR Operations at UnisysTrack: Social Media and New TechnologyInnovations in Multimedia and Mobile Recruitment that Reach New Talent MarketsIn today’s competitive world, organizations need to use all available channels to attract, engage andhire talent. By using mobile technologies and multimedia as part of the recruitment process, companiescan utilize two of the fastest growing communication and collaboration mediums to gain a competitiveadvantage. Mobile phones are predicted to outsell desktop computers by 2013, so the way that jobseekers are already searching for new jobs is absolutely changing. Bring your cell phone, PDA, tablet,or any other mobile gadget to see first hand how candidates will interact with your company using newcommunication devices.Without a doubt, it is time for organizations to adapt multimedia and mobile or risk falling behind. Intoday’s environment, every business should be making it easy for people to visit their careers websites,whether through a mobile phone or tablet or other mobile devices. With the majority of companieshaving no clear mobile recruitment strategies in place, who in your firm is taking responsibility to ensurethat job seekers can view your website, anytime, anywhere, using any device? This workshop will addressthese challenges and will offer practical solutions.What you can expect to learn:Mobile recruiting trends, and developing a mobile recruitment strategyHow to use interactive video marketing and video interviewing to attract top candidatesHow to integrate SMS and MMS into applicant trackingUsing QR codes and location based services in recruitmentThe integration of employment branding and multimedia recruitmentPresenters:Lisa Johnson, Director of Recruiting, North America for Gate GourmetMichael Beygelman, President, North America for Adecco RPO44


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong><strong>Summit</strong> Day TwoTrack: Leadership Development and LearningCreating Self-Sustaining Leadership Identification Development ModelThere have been structural changes to the American economy and workforce. It’s not about trainingit’s about shifting to a self sustaining model whereby leadership development becomes an engineto drive not only talent but innovation. Leaders today have become very good at cutting costs andcertainly becoming efficient but are they good at growing leaders?We will discuss the cultural changes, performance models, and a framework in which leadershipdevelopment becomes self-sustaining. Discover the talent identification model that has successfullytargeted the characteristics needed from high potentials and future leaders. Learn the kinds ofdiscussions and strategies you can use to further develop the leadership effort in your organization.Session take-aways:Learn how to create a framework that develops leaders who drive innovationDiscover how to target high potentials and future leaders with amazing accuracyFind best practices in changing cultures to be more collaborative and adaptivePresenter:Michael Alicea, Senior Vice President, Global HR at The Nielsen Company andSVP, <strong>Human</strong> Resources at VNU/Nielsen Business Media5:00–6:30 2012 HCI <strong>Human</strong> <strong>Capital</strong> M-Prize Awards & Cocktail Reception45


HCI EventsHumpty Dumpty sat on a wall.Humpty Dumpty had a great fall...Well, we wouldn’t exactly call it a great fall. Neither would Humpty Dumpty. Thankfully, humanresources acted quickly and his long-term disability benefits were administered just as he expectedthem to be. While the kingdom launched an inquiry into the height and weight restrictions associatedwith “the wall,” human resources made sure that the legendary wall incident was reported incompliance with industry regulations and best practices. They also helped Humpty’s managers recruitand hire a shiny new egg swiftly and successfully so that everyone could move forward with thepeace of mind that all was well in the kingdom...Your Business Runs on <strong>Human</strong> Resources.Visit our HCI <strong>Summit</strong> table fora demo of Epicor ® HCM.Epicor HCM info is availableanytime via SMS!Simply text HCM HCI and youre-mail address to 60379.epicor.com/hcmCopyright © 2012 Epicor Software Corporation or a subsidiary or affiliate thereof. Epicor and the Epicor logo are registered trademarks of Epicor Software Corporation. All rights reserved.www.agile-1.comMaxiMizing YOUR WORKFORCE.Optimizing value.Agile•1 leverages technology and business intelligence to deliver workforce solutions that organizations truly value:• Managed Service Programs• Vendor Management Technology• Project Resource Management• independent Contractor Compliance• Professional Payroll Solutions• alumni Programs• applicant Tracking Systems• Recruitment Process Outsourcing• Workforce ConsultingMake more informed talent procurement decisions. Promote consistent and efficient workforce operations worldwide.Put Agile•1’s workforce strategies, services and automated tools to work for you.46


Monitor is an international consulting firm that works with the world's leadingcorporations, governments, and social sector organizations to enhanceperformance. Monitor offers a range of services to deliver sustainable results:• Strategy• Innovation• Leadership and Organization• Marketing• Economic DevelopmentBrazilCanadaChinaFranceGermanyIndiaJapanKoreaMoroccoHeadquartered in Cambridge, Massachusetts, the firm employsmore than 1,300 people in 17 countries worldwide.Monitor’s High-Performance Bureaucracy practice works withpublic sector organizations worldwide to improve performance andhave a greater positive impact on the constituents they serve.RussiaSaudi ArabiaSingaporeSouth AfricaSwitzerlandUnited Arab EmiratesUnited Kingdomwww.monitor.comUnited States47


Strong on Every LevelBuild better connections with yourworkforce with Lawson <strong>Human</strong> <strong>Capital</strong>Management solutions.Your employees are the force behind your business. So provide the tools they need to besuccessful. Choose the human capital management system that helps you track, manage, andanalyze employee programs that drive performance.Lawson <strong>Human</strong> <strong>Capital</strong> Management solutions span every employee interaction, from recruitmentto retirement. Find out how you can improve productivity and reduce costs with accurate, accessibleinformation about your workforce.Visit us at the HCI <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong> March 5-7, 2012 in Scottsdale, Arizona.www.lawson.comCopyright 2012 © Lawson. www.lawson.com. All rights reserved.


<strong>Human</strong> <strong>Capital</strong> <strong>Institute</strong>Education Certification for a New and Critical DisciplineHCI sets the bar for strategic practical expertise in talent management andleadership. HCI <strong>Human</strong> <strong>Capital</strong> Strategist (HCS), Strategic Workforce Planning(SWP), Engagement, Collaboration and Retention (ECR) and Strategic TalentLeadership (STL) programs are recognized worldwide as the benchmarkcertifications for talent strategy and implementation.<strong>Human</strong> <strong>Capital</strong> Strategist (HCS) CertificationHCI HCS is the recognized credential for strategic knowledge intalent management, and is an important career achievement forhuman resources, organizational development, recruitment, corporatelearning and line executives.Today’s marketplace isincredibly competitive in everyindustry around the globe.The difference between successand failure is talent, period.— Indra Nooyi,CEO PepsicoStrategic Workforce Planning (SWP)HCI SWP is the first professional certification in this critical newcompetency. SWP graduates demonstrate proficiency with workforceplanning, as a qualitative decision framework that underliesorganizational strategy.Strategic Talent Leadership (STL)Management practices in today’s global economy are rapidly evolvingto require more effective leadership, innovation and strategic skills.This course offers the new paradigm and practices that transformindustrial economy managers into 21st century talent leaders.ECREngagement, Collaboration and Retention (ECR)ECR graduates return to the workplace with new paradigms, newideas, and tools to create a talent-centric culture and effectiveengagement and retention practices that dramatically increaseperformance, productivity and financial return.For more information on HCIeducation classes, contact HCIat 866-538-1909 or on the webat www.hci.org/educationHCI Corporate TrainingCorporate Training offers HCI courses, certification and designation programs,tailored to address your specific organizational challenges. Train your entire teamquickly and efficiently, on site or online, at a fraction of the cost of public classes.All HCI courses are approved forHRCI continuing education credits49


HCI EventsWednesday, March 7, 2012<strong>Summit</strong> Day ThreeConference Day Three — Wednesday, March 7, 20127:45–8:45 Breakfast and Expo8:45–9:00 Moderator’s Recap From Previous Day and Opening Remarks9:00–10:00 Creating a Culture of Innovation and PerformanceMuch has been written about the unique culture and organizational practices of W. L. Gore & Associates,a long-time Best-Place-to-Work Company and recognized innovator of electronic, industrial and medicalproducts — as well as the category definer GORE-TEX® fabrics.In this research-based session, Debra France will help participants peel back the unique Gore featuresmost often described in case studies and business publications — among them: Sponsors instead ofmanagers, a lattice structure with minimal hierarchy, associates making their own commitments, thepower of small teams, and knowledge-based decision making — to understand how these factorscontribute to the company’s ability to sustain innovation over time.Participants will explore:How these features and practices produce a culture that drives both high-performance and innovationHow the Gore culture promotes an interplay of both freedom and discipline for teams todrive innovationHow leaders and sponsors moderate a series of polarities to create optimal environments for innovatorsKeynote Presenter:Dr. Debra France, Enterprise Leadership Development at W.L. Gore10:00–10:30 Networking and Expo Break — Gary Hamel Book Signing50


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong><strong>Summit</strong> Day Three10:30–11:30 Management 2.0Today’s organizations face unprecedented challenges, which include: a wildly accelerating pace ofchange, the gale-force winds of creative destruction, intensifying competition, rapid commoditization,and increasing demands for social accountability. Problem is, these challenges lie outside theperformance envelope of the “management model” that currently predominates in most companies.What’s needed is a revolution in how our companies are led, managed and organized — andinformation technology will be the catalyst.The basic structures of “modern” management were invented a century ago with the goal of drivingdiscipline and efficiency into large organizations. But today, companies need to be more than diligentand cost-effective. They must be highly adaptable, endlessly inventive, and inspiring for employees andcustomers. Accomplishing this will require a fundamental overhaul of “Management 1.0.”In his provocative and practical presentation, Professor Hamel will lay out a blueprint forManagement 2.0, and help you to identify the ways in which you can use the power of the socialweb to start a management revolution in your company.In his talk, Hamel will cover:The make-or-break challenges that will drive competitive success in the “creative economy”The performance limits of Management 1.0The “design rules” for Management 2.0How information technology will invert ultimately the pyramidWhat you can do to begin “hacking” the management processes in your companyDrawing on a wealth of examples from the world’s most progressive organizations, Professor Hamelwill present a compelling vision of how information technology will help us build organizations thatare fit for the future and fit for human beings, and he will challenge you to join the vanguard.Keynote Presenter:Gary Hamel, “World’s most influential business thinker” as recently ranked by The Wall StreetJournal11:30–12:30 Reflections on Talent Management, Its History and Next StepsThe final presentation of the <strong>Summit</strong> is based on the observations and experiences of HCI’s ChiefLearning Officer from the over 7000 students who have taken HCI’s courses over the years. A numberof insights — some pleasant and some poignant and some painful — will be shared including(previously) cutting edge technology, video clips, a global readiness quiz, the most popular books andarticles, several stories and four futures to consider. Forman will also briefly recap the major themesand findings from the previous presentations before adjourning the conference until next year.Presenter:David Forman, Chief Learning Officer, <strong>Human</strong> <strong>Capital</strong> <strong>Institute</strong> (HCI)12:30–12:45 Moderator’s Closing Remarks51


HCI EventsUnlock the World of <strong>Human</strong> <strong>Capital</strong> withHCI Enterprise MembershipWish you could take the HCI conference experience back to your team? HCI Enterprise Membershipunlocks access to the HCI Best Practices Library which contains over 1,800 videos and podcasts fromHCI conferences and webcasts and is continually expanding with new lessons added daily.Give your team access to practical case studies, new research and actionable solutions to real-worldtalent challenges with an HCI Enterprise Membership. Visit the HCI table or call 1-866-538-1909.www.hci.orgSUPPORTING TALENTwith educational diversityAlign with Keller Center for Corporate Learning of DeVry University and provide your workforcewith the opportunity to diversify their skill sets and expand their knowledge base.To learn about our portfolio of solutions at DeVry University and its Keller Graduate Schoolof Management that meets today’s education and traivning needs, please visit corp.keller.eduor call 866.606.8349 today.In New York State, DeVry University operates as DeVry College of New York. DeVry University is accredited by The Higher Learning Commission of the North Central Association of Collegesand Schools, www.ncahlc.org. Keller Graduate School of Management is included in this accreditation. DeVry University operates as DeVry <strong>Institute</strong> of Technology in Calgary, Alberta.DeVry is certified to operate by the State Council of Higher Education for Virginia. AC0060. DeVry University is authorized for operation by the THEC. www.state.tn.us/thec. NashvilleCampus – 3343 Perimeter Hill Dr., Nashville, TN 37211. Program availability varies by location.©2012 DeVry Educational Development Corp. All rights reserved.52


Strategic Talent OptimizationRecruitment Process OutsourcingManaged ServicesContingent Workforce ServicesWith the rise of free agent talent, the world of work is changing. Traditional employees,independent contractors and contingent workers—all are vital in today’s blended workforce.That’s why today’s top companies turn to us to help them compete for talent, engage thatworkforce and deliver business value. Turn to a partner with the expertise and capability tooptimize all facets of talent operations and drive strategic results: SourceRight Solutions.www.sourceright.com | solutionsinfo@sourceright.com | 800.814.8613


HCI EventsfokalfusionOptimizing Talent to Change Your Game<strong>Human</strong> <strong>Capital</strong> PlanningIntegrated Talent ManagementStrategic Talent AquisitionStrengths Based LeadershipTalent DevelopmentTeam Performance8 8 8 . 3 0 1 . 3 8 7 6info@fokalfusion.comwww.fokalfusion.comHR Strategy & Governance Leadership & Management SkillsTalent Acquisition Talent Management Workforce PlanningBest Practice ResearchProven best practice research andpractical tools for your HR challenges,projects and processes.Custom DocumentationCustom document creation or use ourbank of policies, job descriptions andprocedures.Advisory Services & CoachingUnlimited one-on-one access to our entireteam of HR experts.Employee SurveysBenchmark workplace performance andcapture critical feedback from youremployees.Surveys available:- Employee Engagement- New Hire- Rewards & Recognition- Employee ExitCustomized HRBenchmarkingCompare over 100 HR departmentbudget and staffing metrics withcompanies of similar industry and size.www.mcleanco.com1-877-281-048054


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>55


HCI EventsHOW CAN YOU ASSESS ANDDEVELOP YOUR LEADERS?WITH THE MOST TRUSTED360º LEADERSHIPASSESSMENT . . .LPI.Anyone can learn to be an effective leader with the right feedbackand evidence-based tools. Kouzes and Posner’s LeadershipPractices Inventory (LPI) enables individuals and organizations tomeasure their leadership competencies and act on their discoveries.Learn more at Booth #19%72of employees spend too much time reacting toimmediate demandsWe’re in a new kind of energy crisis.More than ever, employees at all levels are feeling overwhelmed,distracted and disengaged, and it's taking a huge toll on our ability todrive long-term strategy and innovation.Download our free white paper ENERGY: The X Factor in Engagement,Productivity and Performance to find out how America’s most innovativecompanies are managing energyto maximize performance.TheEnergyProject.com/HCIor call 888.822.229056energizing people.transforming companies.


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Meet Our UnderwritersAdecco Staffing US is the nation’s leading provider of recruitment and workforcesolutions.DiamondWe are the preeminent workforce management partner for Fortune 500companies and career advisement expert for American workers, serving all of thekey industries and professions that drive our economy forward. Adecco has over900 career centers and, on any given day, connects 70,000 talented workers tothe best job opportunities across the country, making us one of America’s largestemployers. Please visit us at adeccousa.comAdecco RPO, a member of Adecco Solutions and part of Adecco GroupNorth America, leads the recruitment process outsourcing industry in terms ofscale, size, flexibility, customer service, and customer satisfaction according torecent independent research. Datamonitor’s Orbys Black Book of Outsourcingrecognized Adecco RPO as the #1 RPO in the industry, while HRO TodayMagazine named Adecco RPO second on their 2010 RPO Baker’s DozenCustomer Satisfaction Survey.We deliver industry vertical aligned, specialized, RPO solutions to globallyrecognized named clients in the following industry sectors: financial services,pharmaceutical, health care, life sciences, information technology, energy includingoil and gas, manufacturing, telecommunications, logistics and transportation, retail,business services, public sector, and others.Allegis Group Services ® Inc., an operating company of Allegis Group® Inc.,provides human capital and workforce management solutions to customersin a wide range of industries. Our offerings include Managed Services (MSP),Recruitment Process Outsourcing (RPO), Executive Search and Consulting Services.Whether you’re looking to optimize the use of your contingent workforceprogram, outsource your organization’s recruitment needs or want to analyzekey market trends to better serve your business, Allegis Group Services canhelp. With our distinct offerings, we assist our customers in maximizing theefficiency and effectiveness of their workforce programs while bringing industrybest practices and the experience to help you succeed.Transforming the Way the World Acquires Talent.Visit www.allegisgroupservices.com to learn more.57


HCI EventsHCI <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Meet Our UnderwritersFuturestep is a Leading Global Provider of Strategic Talent Acquisition SolutionsFluctuating market demands. Evolving business strategies. Changing workforceneeds. These are challenges faced by talent leaders across all industries today.As a Korn/Ferry Company, Futurestep helps companies around the worldmeet these critical needs and apply immediate and long-term approaches forimproving all aspects of talent acquisition.Our solutions range from Recruitment Process Outsourcing to Talent AcquisitionConsulting, Project-Based Recruitment and Mid-Level Recruitment. Through thesesolutions, we help companies achieve business impact through effective talentoperations. Our resources, recruitment methodology and candidate care are focusedto deliver the right talent, at the right time and cost — and we provide a breadth anddepth of talent acquisition expertise that is unmatched in the industry today.Futurestep is a Korn/Ferry Company (NYSE: KFY). For more information, visitwww.futurestep.comGloboforce ® delivers truly global strategic employee recognition and rewardprograms guaranteed to increase employee engagement by double digits.Founded in 1999, Globoforce ® is the world’s leading provider of strategicemployee recognition solutions. Through its easy-to-use, on-demand software,Globoforce helps HR and company leaders recognize and engage employees,transforming how a company’s culture can be strategically managed globally.As the only employee recognition & reward provider that offers culturally relevantemployee awards across the globe through an innovative, multilingual, multicurrencyplatform, Globoforce enables companies to motivate and engage theirworkforces on every continent. Globoforce also offers the employee recognitionindustry’s largest selection of local languages and local employee reward options,helping customers overcome geographic barriers and address the growingneeds of today’s global economy.HireVue is an awesome new way to interview — on demand! Our digitalinterview platform removes unnecessary time, travel and hassle — makinginterviewing modern and amazing for everyone. It’s up to 10X faster, 9X cheaper,and 100% better than outdated ways, while reducing regulatory risk. Join HireVuecustomers like Starbucks, Nike and Walmart who are making interviewingawesome! www.hirevue.com58


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Meet Our UnderwritersKenexa ® provides business solutions for human resources. We help globalorganizations multiply business success by identifying the best individuals forevery job and fostering optimal work environments for every organization. Formore than 20 years, Kenexa has studied human behavior and team dynamics inthe workplace, and has developed the software solutions, business processesand expert consulting that help organizations impact positive business outcomesthrough HR. Kenexa is the only company that offers a comprehensive suite ofunified products and services that support the entire employee life cycle frompre-hire to exit.Why Lawson? Because simpler is better.Lawson provides software and service solutions to 4,000 customers in themanufacturing, distribution, maintenance and service sector industries across40 countries.Our mission is to make your company successful. How do we know if you’resucceeding? We spend a lot of time with customers, measuring their progress.Based on these measurements, we believe we offer more value per dollarinvested than any other ERP company.Monitor is a global consulting firm that works with the world’s leadingorganizations across the private, public and not-for-profit sectors to drivesustainable growth and change. Monitor offers advisory and capabilitybuildingservices across a range of domains, including strategy, organizationand leadership, and innovation. The firm’s <strong>Human</strong> <strong>Capital</strong> practice focuses onpartnering with senior HR executives to develop best-in-class strategies forattracting, retaining and developing people. In the government sector, Monitor’swork on <strong>Human</strong> <strong>Capital</strong> integrates with the firm’s broader “High-PerformanceBureaucracy” practice aimed at helping senior government leaders transform theimpact and effectiveness of their agencies more broadly.59


HCI EventsHCI <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Meet Our UnderwritersFor nearly three decades, Oracle (Nasdaq: ORCL), the world’s largestenterprise software company, has provided the software and services thatenable organizations get the most timely and accurate information fromtheir business systems and facilitate a more efficient and effective workforce.As a result, leading firms are better managing their human capital to builda more excellent workforce that drives bottom-line organizational results.Achieving workforce excellence requires HR to transform from a predominantlyadministrative department to a function that develops and delivers programsto improve worker efficiency, effectiveness, and productivity. HR transformationrequires adoption of a comprehensive <strong>Human</strong> <strong>Capital</strong> Management (HCM)strategy to drive programs development, process redesign, and technologyimplementations. Oracle HCM Applications enable effective HCM strategyexecution to align the workforce with strategic objectives and achieveworkforce excellence. To learn how Oracle HCM Applications can help yourorganization achieve workforce excellence, please visithttp://www.oracle.com/applications/human_resources/intro.htmlSkillSurvey is the leading provider of online reference assessment solutionsthat increase quality of hire and eliminate time wasted during the recruitmentprocess. Using SkillSurvey, organizations improve the quantity and quality ofinformation they collect regarding a candidate’s past performance from formermanagers, peers and colleagues, This results in a significant reduction in timeand money spent on reference assessment. This breakthrough approach thatprovides input on 20+ job skills and competencies is patent pending, andbased on a proprietary online process and over 25 years of research in jobcompetency modeling. To learn more, visit www.skillsurvey.com or contact us atinformation@skillsurvey.comSourceRight Solutions manages outsourced talent acquisition functionswhether for full-time, contingent or contract staff. Building upon our 60-yearheritage in recruitment and staffing innovations, our solutions provide theworkforce insight needed to drive strategic talent decisions by leveragingembedded technologies, a scalable global service model, and the bestrecruitment talent in the industry today.60


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Meet Our UnderwritersSuccessFactors provides state-of-the-art Business Execution Software solutionsthat help organizations of every size and category realize maximal business results.The insights we’ve gained serving 3,000+ customers with over 8 million+ users in185 countries and 32 languages has helped us better serve and grow companieslike yours each and every day.With a customer-focused ethic as our single most important and recognizedquality, we have worked to achieve a growth rate 3x that of our nearest competitor.In fact, we’re one of the fastest growing public software companies in the world.Simply stated, SuccessFactors works every day to help companies just like yoursachieve the best possible business results with business execution softwaresolutions that incorporate the latest research, the smartest technology, and themost secure systems on the planet.Learn more at www.successfactors.comLeading organizations worldwide use Taleo on demand talent managementsolutions to assess, acquire, develop, and align their workforce for improvedbusiness performance. Taleo combines software, best practices, and services soorganizations can increase process efficiency, improve quality of hire, reduce risk,and return financial results. More than 1,380 organizations use Taleo to attract,hire, and retain top talent with 1,000,000 users processing 71 million candidatesfrom 200 countries/territories in 25 languages. Requiring no capital investment,software as a service and on demand delivery offer 99.9% availability and 100%accountability. Personalized award-winning support drives one of the highestrenewal rates in the industry and 95% customer satisfaction. The intuitive userinterface delivers award-winning usability. Global flexibility enables 65% of clientsto deploy talent processes across borders. Users worldwide enjoy multilingualand multicurrency features. www.taleo.comThe RightThing is one of the nation’s leading recruitment process outsourcing(RPO) providers. Harnessing the power of unmatched proprietary technology,The RightThing continues to lead the industry with innovative, scalable solutionsthat help clients find, recruit, hire and retain top talent. Dedicated to recruitmentleadership, technology and outsourcing, The RightThing offers recruiting solutionsto small, medium and large organizations serving many of the world’s leadingcompanies. The RightThing is also parent company to AIRS, the leading providerof recruitment training. For more information, visit http://www.rightthinginc.com.61


HCI EventsHCI <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Meet Our UnderwritersPlatinumEpicor Software Corporation is a global leader delivering business softwaresolutions to the manufacturing, distribution, retail and services industries. Withnearly 40 years of experience serving midmarket organizations and divisions ofGlobal 1000 companies, Epicor has more than 20,000 customers in over150 countries. Epicor enterprise resource planning (ERP), point of sale (POS),supply chain management (SCM), and human capital management (HCM)enable companies to drive increased efficiency and improve profitability. Witha history of innovation, industry expertise and passion for excellence, Epicorinspires customers to build lasting competitive advantage. Epicor provides thesingle point of accountability that local, regional and global businesses demand.The Company’s headquarters are located in Livermore, California, with officesand affiliates worldwide. For more information, visit www.epicor.com.Founded in 1957, Vistage International, Inc. is the largest for-profit CEOmembership organization in the world, serving nearly 15,000 members in15 countries. Vistage member CEOs participate in Chair-led advisory boardpeer groups, receive one-to-one coaching, learn from expert speakers,and engage with an international network of chief executives. The “Vistageexperience” is also available to key executives from companies of all sizes,CEOs of early-stage companies, and their trusted advisors. The quarterlyVistage CEO Confidence Index is regarded as the nation’s largest and mostcomprehensive report of the opinions and projections of small-to-mediumsizedbusiness CEOs about the U.S. economy.GoldActivate Networks provides organizational network analysis (ONA) to a widevariety of companies, including several of the Fortune 500, to improve theirorganizational effectiveness and achieve their strategic objectives. More andmore leaders understand that behind any formal structure there is a web ofinformal relationships that help drive results and growth.Using analytics developed by industry-leader Rob Cross, executives can mapand assess these relationships, revealing the hidden “networks at work” andproviding a birds-eye view of information flow, decision-making, collaboration,and leadership patterns. Among other issues, ONA pinpoints silos, informationbottlenecks, overloaded individuals, poorly distributed expertise, andunrecognized talent.62


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Meet Our UnderwritersBuilt on experience working with Fortune 1000 clients and committedrelationships with global workforce partners, Agile•1 is a proven leaderin talent procurement, supplier management, workforce consulting andrecruitment process outsourcing solutions. Agile•1’s service and softwaresolutions streamline talent procurement and management processes byreducing employment liability and supporting business goals. By empoweringpeople to spend more time focusing on their core competencies, Agile•1maximizes the value that each new-hire brings to an organizationYou may know CareerBuilder as the nation’s largest job board, yet we have evolvedto be so much more. We are the global leader in human capital solutions, helpingcompanies of all sizes leverage technology and rich data to target, engage andattract their future employees. We work with businesses like yours to optimize theirrecruitment process and access the right people, at the right time, with the rightmessage. As the recruitment landscape changes, we too evolve. Our goal is to serveyour full spectrum of recruitment. Learn more at www.careerbuilder.com/brochureCreative Solutions Services knows the value of flexible staffing. Whether you arelooking for one key person or an entire staff, CSS has the experience, expertise,and solutions to meet your needs. We can find, hire and oversee your workforce.And that can save you time, money and create a competitive advantage for yourorganization. We are a MBE certified staffing firm which can also help you achieveyour minority spending goals. We specialize nationwide in VMS / MSP Recruiting,Payroll Services and Full-time / Direct Hire RecruitingWe received the following accolades in 2011• One of the top Diversity Staffing Firms by Staffing Industry Analysts!• Ranked #40 fastest growing companies in <strong>Human</strong> Resources in 2011 inINC Magazine• One of the top Diversity businesses in 2011 by DiversityBusiness.comBPI group is the global management and human resources consulting firm thatleading organizations rely on for custom solutions that accelerate performanceby balancing the goals of the enterprise with the needs of the individual. We helporganizations acquire, align, engage, develop and transition talent, providing solutionsthat span the talent management lifecycle. Services include: talent acquisition,organization effectiveness and design, change management, talent managementstrategy, leadership and team development, career development, executivecoaching, and outplacement. For more information, visit www.bpigroupus.com.63


HCI EventsHCI <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Meet Our UnderwritersFokal Fusion is a People Strategy Firm, which facilitates the connections betweenBusiness, Technology and the People accountable for it. We know that integration iscrucial and we have made it our business to facilitate these connections inside yourbusiness with you. We provide services through leveraging certifications with <strong>Human</strong><strong>Capital</strong> <strong>Institute</strong> (HCI), Lominger (Korn/Ferry) and The Marcus Buckingham Company todevelop your Leaders, Managers and Employees to be more effective. We specializein all aspects of your Talent Management Solutions (selection, implementation andintegration) to ensure your technology and your <strong>Human</strong> <strong>Capital</strong> Metrics are available tosupport your business strategy. When your right hand needs to know what the left handis doing, Fokal Fusion will help you make the connections.Learn more at www.fokalfusion.comGlassdoor is a free and anonymous jobs and career community offering an inside lookat companies and access to millions of job listings. Glassdoor helps employees, jobseekers, employers and recruiters find and share detailed information about morethan 130,000 companies, such as Facebook, Accenture, AT&T, Oracle, Starbucks andUPS. This proprietary user-generated content includes salary data, company reviews,interview questions and reviews, office photos and CEO approval ratings.With an Enhanced Employer Profile on Glassdoor, and the NEW Glassdoor Facebookapp for employers, companies can stream their open job positions to both theirGlassdoor and Facebook communities therefore improving reach to thousands ofpotential qualified candidates. Visit www.glassdoor.com to learn more about ouremployer resources.Guidant Group is a management services and consulting company dedicated todeveloping comprehensive and integrated talent acquisition programs for our clients.Guidant Group Managed Services is our core offering and is the leading contingentlabor MSP solution in the industry in terms of program performance and customersatisfaction. At Guidant Group, we leverage our vast industry experience andproven methodologies to offer our clients a holistic approach to deliver effective costmanagement, risk mitigation, process efficiency, business intelligence, and technologyoptimization for talent acquisition.64


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Meet Our UnderwritersHay Group is a global management consulting firm that works with leadersto transform strategy into reality. Our focus in on making change happenand helping people and organizations realize their potential. Our employeeengagement practice has partnered with the world’s largest and mostcomplex organizations, creating engaged workforces through the strategicuse of employee surveys. We help leaders identify barriers to individual andorganizational effectiveness, and remove them to improve the performanceof people, teams and entire organizations. By providing employee feedbackand supporting strategy, our surveys help organizations achieve high levels ofperformance and lasting change.The international authority in personality assessment and consulting,Hogan Assessments has more than three decades of experience dramaticallyreducing turnover and increasing productivity by helping businesses hire theright people, develop key talent, and evaluate leadership potential.Grounded in a more than a century of science and backed by the largestand most complete pool of research in the industry, the Hogan assessmentspredict job performance by assessing normal personality, derailmentcharacteristics, core values, and cognitive reasoning ability.Hogan’s portfolio of employee selection, development and leadership toolsallow companies to better manage their most valuable assets — their people.www.hoganassessments.comSince 2000, HRmarketer has been the go-to marketing software and servicesfirm for companies targeting human resource departments and other B2Bdecision makers, including IT and Finance. Our marketing platform gives youthe right information, and the tools to effectively use this information in yourmarketing and PR.And recently launched within the HRmarketer platform is SocialEars, a sociallistening, media analytics and monitoring software for the human resource andB2B marketplace. It monitors the industry’s blogs, Tweets, news stories and“shared” content, allowing you to quickly cut through the noise and discover theinfluencers and content that matter to your business. Easy to use, it’s real-time andit’s completely HR and B2B focused, helping you execute better, faster and moreeffective marketing and PR. http://www.hrmarketer.com65


HCI EventsHCI <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Meet Our UnderwritersKeller Center for Corporate Learning of DeVry University — Empower your employeeswith the skills and opportunities that give your business a competitive edge. Frommodule-based cohort offerings to company-wide educational programs, discover howwe can help your organization implement learning solutions that address today’s mostcritical needs: retaining valuable employees, developing managerial abilities, executingcritical projects, complying with regulatory mandates and enhancing technical skills. Wecombine expert instruction, personal attention and innovative educational formats tocreate tailored solutions that can transform your employees’ performance.McLean & Company is a research and advisory firm providing practical solutionsto <strong>Human</strong> Resources challenges through executable tools and advice that have aclear and measurable impact on your business. We provide our members with bestpractice research, customized documentation, advisory, custom HR benchmarking,and new hire, rewards & recognition, exit and employee engagement surveys. With anetwork of 8,000 client organizations, we sort through the noise to provide you withleading practices that keep your team ahead of the game.Learn more at www.mcleanco.com.Montage is a pioneer in the utilization of video technology to optimize the hiringprocess by connecting great talent with great companies. An enterprise SaaSmodel, designed by recruiters and delivered by software experts, Montage is theonly provider to deliver video solutions supporting the entire staffing ecosystem;corporate employers, staffing providers, and universities. Montage’s approachprovides hiring teams and recruiters an all-inclusive solution that integrates instantlyretrievable candidate videos, profiles, credentials, and documentation with thecapability to conduct live panel interviews on demand. Through a high-touch candidateengagement model, Montage connects the right talent with the right opportunitieswhile driving faster decisions, eliminating travel requirements and improving quality ofhire. Its ease of use and seamless integration deliver immediate adoption and industrybestROI to clients. For more information, please visit www.montagetalent.com.Pfeiffer serves the professional development and hands-on resource needs oftraining and human resource practitioners and gives them products to do their jobsbetter. We deliver proven ideas and solutions from experts in HR developmentand HR management, and we offer effective and customizable tools to improveworkplace performance. From novice to seasoned professional, Pfeiffer is thesource you can trust to make yourself and your organization more successful.66


2012 <strong>Human</strong> <strong>Capital</strong> <strong>Summit</strong>Meet the UnderwritersSilkRoad is a leading global provider of cloud-based social talent managementsoftware with more than 2000+ customers across the globe. SilkRoad’s Life Suitesolutions include recruiting, onboarding and life events, performance, learning,content and intranets, and HRMS. The Life Suite is ideally suited for businessesof every size because of its unique and open “start anywhere” architecture —implement the complete suite or begin with one product and add functionalityas you need it. Either way, it’s the fastest path to develop more productive andempowered employees who can rapidly boost business performance.The Energy Project world-class leadership training program offersorganizations a detailed blueprint for fueling a fully engaged workforce.We do this in three ways:• Training leaders to become “Chief Energy Officers” whose highest priorityis to inspire, focus, and renew the energy of those they lead.• Helping employees develop highly specific rituals that make them moreenergized, more focused, and more productive.• Partnering with organizations to build the policies, practices, facilities, andcultural messages necessary for their employees to perform at the highest level.An open innovation project... The Management Innovation eXchange (MIX) is anopen innovation project aimed at reinventing management for the 21st century.The premise: while “modern” management is one of humankind’s most importantinventions, it is now a mature technology that must be reinvented for a new age.MediaThe spur for a revolution in management... Current management practicesemphasize control, discipline and efficiency above all else — and that’s aproblem. To thrive in the 21st century, organizations must be adaptable,innovative, inspiring and socially accountable. That will require a genuinerevolution in management principles and practices.An online clearinghouse and a virtual laboratory... The MIX helps to acceleratethe pace of management innovation by energizing the conversation around thechallenges facing managers today — and by providing a practical platform wherethey can document,share and develop their leading-edge ideas and practices.A stage for management innovators everywhere...The MIX is designed for all thosewho are frustrated by the limits of our legacy management practices. It’s for all theinspired thinkers and radical doers who believe we can, and must, find alternativesto the bureaucratic and disempowering practices that still rule most organizations.67


<strong>Human</strong> <strong>Capital</strong> <strong>Institute</strong>HCI is the global association for strategic talent management and neweconomy leadership, and a clearinghouse for best practices and new ideas.Our network of expert practitioners, Fortune 1000 and Global 2000corporations, government agencies, global consultants and business schoolscontribute a stream of constantly evolving information, the best of whichis organized, analyzed and shared with members throughHCI communities, research, education and events.205 Billings Farm Road, Suite 5,White River Junction, VT 05001866-538-1909www.hci.org

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