Mid Term Report - Gauteng Online

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ensure that by 2009, 70% of provincial governmentsenior managers are black and 50% arewomen. By the beginning of 2006, 63% ofsenior management was black and 30% werewomen.• Skills development and training of staff is regardedas a priority. Programmes have beenimplemented at all levels of the public service,including at a senior management level throughthe Gauteng Management Development Programme.• Learnerships and internships have been introducedto give young people work experienceand training and to make it easier for them toaccess employment. The provincial government’slearnership/internship intake in the GPG for the2006/7 financial year has since exceeded theset target of 8% of the workforce. It has recordedan intake of 8.44%, which translates to 5 381people. Of these, a number of the programmesfocused on developing people in areas of criticaland scarce skills.• The implementation of a workplace Aids programme.All provincial government departmentsare responsible for implementing comprehensiveHIV/Aids programmes aimed at public servants.• The provincial government has introduced anEmployee Assistance Programme (EAP) to provideadvice, counselling and other services toGPG employees.Anti-corruption and ethicsIn fulfilling its commitment to clean and ethicalgovernance and a zero tolerance approach to corruption,the provincial government has made steadyprogress in entrenching public service ethics andpreventing fraud and corruption.A range of measures have been institutionalisedto prevent corruption, including in the procurementsystem. The anti-corruption strategy was reviewed in2006 and a revised strategy has been developed inline with the anti-corruption and ethics imperatives ofthe province. All the provincial departments re-alignedtheir fraud prevention plans based on fraud and corruptionrisk as identified in a 2005 risk assessmentexercise. Fraud prevention and anti-corruption awarenesstraining sessions were conducted throughout theprovincial government.Batho PeleTo promote effective service delivery and in line withthe Batho Pele principles, provincial governmentdepartments in 2006 finalised the development ofservice standards and service charters. These servicecharters commit the provincial government to thedelivery of high quality services to citizens. They setout the expectations that citizens may reasonablyhave of departments and provides opportunities forcomplaints, public comment and suggestions onservice delivery improvement.The provincial government established a ServiceDelivery Forum to facilitate the promotion andimplementation of the Batho Pele ethos within GPGdepartments.The celebration of Africa Public Service Day, GautengPublic Service Week and the Premier’s ServiceExcellence awards, provided further impetus for theinstitutionalisation of Batho Pele across the provincialgovernment.Multi-PurposeCommunity CentresService delivery has been further improved andmade more accessible to Gauteng residents throughthe establishment of Multi-Purpose Community Centres(MPCCs) as a joint initiative by local, provincialand national government.The MPCCs provide one-stop access to a rangeof government and non-governmental services andmake it easier for residents, particularly those inpreviously neglected communities, to access servicescloser to where they live. Since April 2004, 13 newMPCCs were established, bringing the total by theend of October 2006 to 25 MPCCs.In 2006 a GPG ethics survey was carried out to assessthe provincial government’s ethics capacity andsupport the needs of provincial departments. The studyfocused on ethics initiatives that promote ethical decisionmaking as part of a comprehensive approach togood governance in the provincial government. Anethics capacity building programme has been finalisedto enhance ethical conduct on an ongoing basis.58 • Midterm Report - 2004/06
E-governanceThe e-governance strategy has been effectively implementedby the provincial government since 2004.It provides for a variety of channels through whichcitizens can access government at their convenience,including:• A contact centre, which was started in 2004and which can be accessed through the 0860GAUTENG number. The centre was expandedin 2006 with the establishment of satellite callcentres in Wynberg and Mogale City, and afurther site is to be launched in Sedibeng.• The internet portal, www.gautengonline.gov.za which is operating successfully following itsofficial launch in June 2005, offering integratedaccess to information about the provincial government.The portal includes a service databaseproviding information on how to access variousgovernment services.• Walk-in centres in the form of MPCCs, as indicatedabove.• Information kiosks: To accelerate citizens accessto information about government services,the provincial government planned a total of50 information kiosks to be set up at MPCCsand other government service centres in andaround Gauteng, as well as 70 digital loungeswithin government departments. In addition totelephones, residents will also be able to sendfaxes and e-mails to obtain information aboutgovernment. In addition, 40 community librarieswill be connected to the GPG portal.By the beginning of 2006, 200 CDWs had beendeployed as full-time public servants to assist communitiesto unblock service delivery obstacles. Anadditional 319 new cadets started a one-year learnershipprogramme in March 2006. This has put theprovince on course to fulfill its commitment to deployat least one CDW in each ward in Gauteng by April2007.Priorities aheadBuilding the capacity and organisation of the stateis the top priority in ensuring an effective and caringgovernment. Key aspects include:•••••••Human resource development, including the possibilityof a Gauteng academyImproving service delivery and ensuring the effectiveimplementation of service standardsEnhanced communication and public access toinformationEstablishing a government-wide monitoring andevaluation systemContinued support for local governmentAlignment and integration of planning acrosslocal, provincial and national government andparastatalsThe establishment of a metropolitan system ofgovernance in Gauteng andConcluding a review of powers and functions oflocal and provincial government.•Community Development WorkersThe introduction of Community Development Workershas been a key prong in our efforts to build aneffective and caring government which at all timesacts in service of the people to improve their lives.Midterm Report - 2004/06 • 59
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GAUTENG PROVINCIAL GOVERNMENTMIDTER
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Contents1 Introduction 32 Profile o
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decade faced the challenge of broad
Page 9 and 10: Profile of GautengThis section prov
Page 11 and 12: HouseholdsThe total number of house
Page 13 and 14: IMPLEMENTATION OF THEFIVE YEAR PROG
Page 15 and 16: 3.1 EnABlInG FASTER EConomICGRoWTH
Page 17 and 18: automotive components, beer and mal
Page 19: internationally renowned production
Page 23 and 24: 3.2 Fighting poverty and building s
Page 25 and 26: --Progressfee exemptions, free heal
Page 27 and 28: Housing opportunities between April
Page 29 and 30: on a revised Gauteng Environmental
Page 31 and 32: Programme will improve the liveliho
Page 33 and 34: organise support groups for people
Page 35 and 36: In the context of ongoing housing p
Page 38 and 39: in transforming society, bringing a
Page 40 and 41: of female learners who obtained dis
Page 42 and 43: The project aims to stimulate innov
Page 44 and 45: • Completion of the new Pretoria
Page 46 and 47: Key challenges which the provincial
Page 48 and 49: • Social crime prevention to prev
Page 50 and 51: tion in the making of key developme
Page 52 and 53: to help drive the youth development
Page 54 and 55: tions by government in addressing t
Page 56 and 57: • Midterm Report - 2004/06
Page 58 and 59: developmental role. In particular w
Page 62 and 63: 60 • Midterm Report - 2004/064
Page 64 and 65: • The effective implementation of
Page 66 and 67: Notes64 • Midterm Report - 2004/0
Page 68: Together, creating jobsfighting pov
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Mid Term Report - Gauteng Online

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