We did! - Broadland Housing Association
We did! - Broadland Housing Association
We did! - Broadland Housing Association
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<strong>Broadland</strong> <strong>Housing</strong> <strong>Association</strong> Tenant’s Magazine • Autumn 200916 You said we <strong>did</strong>Action we are taking following your feedback atthis year’s Tenants Conference.20 Customer ServicesManagers UpdateChanges to Allpay telephone numbers, yourchance to enter a special Christmas colouringcompetition and more...22 SeniorTenant’sNewsFocus onthe ForumOulton Court Feteand the Highgate planting project.23 Resident’s AreaA Harry Potter film review and recipe from Shane,more top tips, plus a poem and local art in thecreative corner.24 Kid’s CornerColouring competition!Colour in the seal and win a fantastic prize.25 PuzzleBack to SchoolWordsearch!Complete the wordsearch and return to us foryour chance to win a £10 shopping voucher.26 Service SatisfactionYour views on our performance.Are you up to date withyour rent account?You could win £100 in our rentreward scheme. See page 27A word from yourEditorial Team<strong>We</strong>lcome to the Autumn edition of Door to Door.This month includes a special report on the serviceimprovements we are making as a result of yousharing your views at this year’s TenantsConference. The 2009 Gardening Competitionwinners are revealed and we have loads of newcompetitions for you.<strong>We</strong> are always looking for fresh ideas, so if youwould like to have your say on what we shouldinclude in the magazine or wish to contributesomething, please get in touch on the details below.To contribute in any edition of Door to Door,call 01603 750208, email marketing@broadlandhousing.org or send any photos orarticles to: Chris Andrews, <strong>Broadland</strong> <strong>Housing</strong>Freepost RRBC-GYGZ-XYEE, NCFC, Jarrold Stand,Carrow Road, Norwich, NR1 1HUEditorial Panel: Chris Andrews, Sarah Mortimer, SarahCook, Moll Robb, Heather Angell, David Empson, IanRobertson, Adam Clark.Contributors: Julia Crook, Jean Best, Heather Angell,Ian Robertson, Charlie Conley, Margaret Bryant, CeliaNorris, Jane Dove, Darren Broughton, Shane Smith,Stephani Davis, Ross Bangs, Kay Arnold, AngelaBullock, Kate Fielder, Florence John, Anne Brighton,Suzi Heybourne, Louise Archer, David Empson.www.broadlandhousing.orgCustomer Service: 0303 303 0003Out of hours emergency repairs 01732 781974Head Office: NCFC, Jarrold Stand, Carrow Road,Norwich, NR1 1HU.Opening hours: Monday to Thursday 8.30am -6pm. Friday 8.30am - 5pm.Contact us on 0303 303 0003 • Page 3
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