Atlas Amplifier PDF - Atlas Van Lines

TracksRE: Robert CassaroErnie’s Van & Storage (905)Grass Valley, CARE: Jason EleazerAlexander’s Mobility Services (217)Nashville, TN56 Atlas Amplifier • Summer 2011Atlas Service is Appreciatedwith pride. After the end of the first day, we felt that we werebeing “cared for” by family.We are avid collectors of china, crystal and artwork. Mostof these things are very breakable. Every piece was handledwith great care. When we unpacked, there was not one chipor break that we saw or have discovered since.The performance of all of the team was outstanding.On the last day in New Jersey, they worked through a snowstorm, having to load the van on a very slippery ramp. Wenever heard a hint of complaint from any member of theteam about the weather. They knew what needed to bedone and it was done well.In summary, our expectations were exceeded beyondwhat we could hope for in a move. From the excellentcommunication from Bobbi in the office, to the ongoingupdates from John on the daily progress and the smiles on thefaces of the team every day, this move was very special. Youhave a tremendous asset in John and Dan Snyder. They are anextraordinary team of professionals that made a potentiallypainful experience very pleasant.Best Regards,Ingrid and Jeffery PolkinghorneA quick note to let you know how very pleased we were withthe move. The guys who did the packing were outstanding!Things went very quickly and smoothly and we could hardlybelieve how things were wrapped, handled and stored. Wethank you so much for rescheduling things for us. Robert dida great job. I have a friend who hopes to sell her house soonand I have highly recommended you. Only one problem…the boxes seem to have doubled in number since leavingPenn Valley.Thanks again, it is truly appreciated!Sandra and Al KoubaWe would like to express our sincere appreciation to ourrecent driver, Jason Eleazer, who helped us move from AL toGA. Jason was excellent and professional in every aspect. Hedisplayed a positive attitude and a caring nature throughoutthe time we spent with him. He was respectful to our family& our belongings. He also showed excellent leadership overthe crews that worked with him. Jason also took special careduring the unpack procedures and assisted me with dishes;that was above and beyond the call of duty. There are notenough words to thank him enough for all he did. Pleaseforward this letter to him so he will know how much histime, help, and caring heart was appreciated.Thanks!The Forehand FamilyBrad, Amy, Braden, Brantley & AlyssaRE: Fred Osterlund Thomas Transfer & StorageCo., Inc. (2006)Mountain View, CAMark Macy, Macy Movers, Inc. (1364)Oakland, CAI am writing to compliment the excellent service I receivedfrom members of your company. My family and I movedfrom San Francisco and used Atlas for our move. A friendrecommended Thomas Transfer and Storage. We gavethem a call and a very courteous Fred Osterlund came toour apartment to do an estimate. He continued to be theconsummate customer service representative and mademy wife and I feel at ease. He handled our many questionspromptly and with grace. He arranged our packing withThomas Transfer and coordinated our actual move withMacy Movers. The packers from Thomas Transfer werepolite and very hard working and did an outstanding job.The movers themselves showed up on time, were preparedand were led personally by the owner operator, Mark Macy.Mark stayed on top of all of the packing of the truck and didmore than his share of heavy lifting in addition to his excellentmanagement skills. He kept in contact with me throughouthis drive north and arrived on time. His crew of unloaders wasequally professional and easy to work with.I was very much impressed by the hardworking andprofessional efforts of Thomas Transfer and Macy Movers. Ihave recommended them to several friends and colleagues.One friend has subsequently used Macy Movers and had asimilarly excellent experience. I hope their excellent service canbe recognized in some way by Atlas. Please do not hesitate tocontact me if I can be of any help.Sincerely,Phil Moberg, a very satisfied customerRE: Sharon Samples-KoopNelson Westerberg of Texas (1511)Carrollton, TXKevin Ondechek, Mike Tallant & Felix OrtizNelson Westerberg (1523)I would have to give a 5+ on the service I received fromAtlas. The process started with Sharon Samples-Koopsetting everything up and communicating with us and theAtlas team. Kevin, Mike and Felix worked professionally,being aware how stressful it is to move across country withtwo young kids. When it came to loading our house, theyeliminated that stress.Over this moving process, I have had to deal with a lotof people from various companies, and it was amazing tome how many companies still don’t communicate timelyand friendly with their consumers. I would have to say yourcompany by far set themselves above anyone else in regardto your timely responses, professional employees, and friendlycustomer service. I will certainly communicate my thoughtsto PepsiCo, and if I ever move again or know someone that ismoving, you will be first on my recommendation list. Pleasemake sure all your employees understand how much theirfriendly attitudes and professional work ethic were appreciated!RegardsJoe Dean44 th Annual Forum on Moving AgendaApril 13th –15th, Chicago Marriott Downtown – Chicago, IllinoisWED.Apr. 136:30pmBoard bus for Briar Street Theatre7:25pmArrive at Briar Street Theatre8:00pm – 9:45pmBlue Man Group PerformanceThe Blue Man Group isknown for providing aone-of-a-kind theatricalexperience with musicand comedy.10:00pmBoard bus for HotelTHUR.Apr. 149:00am – 10:30amOpening General SessionCall to Order and WelcomePresiding:Glen DunkersonChairman & CEOAtlas World Group, Inc.Guest Speaker:Peggy SmithCEOWorldwide ERC10:30am – 10:45amBreak10:50am – 11:50am1st Session WorkshopsPVO PanelMatthew FerraraGarrison WynnRemarks:Jack GriffinPresident & COOAtlas World Group, Inc.CEO Peggy Smith is recognized as an innovativeleader and global strategist. Smith built a careerwith Microsoft that included managing aworld-class mobility center.THUR. cont.Apr. 1412:00pm – 1:45pmSecond General Session & LuncheonGuest Speaker:John StosselHost & CommentatorFox Business Network2:00pm – 3:00pm2nd Session of WorkshopsPVO PanelMatthew FerraraGarrison Wynn3:10pm – 4:10pm3rd Session of WorkshopsPVO PanelMatthew FerraraGarrison Wynn5:30pm – 6:45pmDinnerJohn Stossel gained fame as co-anchor of the ABCprimetime news magazine 20/20. Stossel frequentlyoffers his signature analysis on Fox News.7:00pm – 10:00pmReception & EntertainmentSpecial Entertainment:Dueling Pianos from Howl at the MoonFRI.Apr. 158:30am – 10:30amBreakfast & Closing General SessionGuest Speaker:Soledad O’BrienAnchor & SpecialCorrespondent CNNAs a journalist with CNN, Soledad O’Brien coversbreaking news from around the globe and providesanalysis as part of the network’s “Best Political Teamon Television.”