Medical Tourism in the Philippines - Philippine Institute for ...

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Financing Benchmarks28 Transparent and responsivepricing of services29 Moving from individual touriststo corporate tieups withemployers30 Strong ties with internationalhealth insurance companiesnon-medical services (Internet, tour and travel, restaurants,halal food); a significant proportion (43.8 percent) haveinternational patient centers and language translation servicesLack of transparency in pricingNot known20 PMTP hospitals have health insurance tieups with 32international HMOs, PPOs, and other health insurance firmsSources: This study; see body of this report for details. See also accompanying paper, “The Emerging Trends in MedicalTourism.” Note: The findings in this table were based solely on the review of the literature. They need to be validated by theindustry stakeholders.D. S.W.O.T. AnalysisThe matrix below summarizes the results of the S.W.O.T. analysis.E. Next StepsTo invigorate the industry, the following are the suggested next steps:a. Commission an international consulting firm, with local counterparts, to conduct acomprehensive study on the medical tourism industry covering its global competitive advantageand market niches, the binding constraints, its future prospects, and needed policy thrusts 2 .b. Undertake follow-on information gathering and analytical work that can be included for fundingunder any of the three departments’ (DOT, DTI, DOH) research programs, including a standardset of data that need to be produced on a regular basis.c. Based on the results of the study, prepare a sector-wide business strategy and plan.d. Mount a media campaign abroad to promote medical tourism in the country.2 The draft scope of work is in Annex 1.xiii
S.W.O.T. Analysis of the Philippine Medical Tourism Industry, 2013Strengths1. Good quality care through internally drivenquality improvement programs in top-notch healthfacilities2. Clear price advantage in many medical andsurgical procedures3. Large pool of qualified, English-speaking, andcaring health and tourism professionals4. Captive market consisting of the Filipinodiaspora5. Proximity to the Pacific and Micronesia6. Tropical climate/environment and culturalopennessOpportunities1. Improving global perception of the Philippineeconomy and tourism2. Continued aging of the population in originatingcountries, thus increasing demand3. Continued high-cost care in advanced countriesthat engenders medical outsourcing4. Many segments of care can be exploited5. Government commitment to PPP as anapproach to develop sectors including health andtourismWeaknesses1. Lack of data to determine the parameters ofthe industry2. Lukewarm cooperation of some of the majorindustry stakeholders3. Lack of strong brand recognition abroad4. Long and costly international travel to Manilaand airport infrastructure deficits5. Lack of portability of insurance plans amongOECD medical tourists6. Downside of a strengthening peso7. Administrative barriers to entry in LGUs andCHDs8. Weak synergy between medical and travelserviceprovidersThreats1. Intense competition from current marketleaders as well as rapidly emerging destinations2. Lack of price transparency and wide variation inlocal prices in hospital and clinic procedures3. Slow prosecution of medical malpractice casesand lack of malpractice framework for cuttingedgeprocedures4. Pre- and post-operative risks of combininghealth + holiday, and possible discontinuity of care5. Potential crowding out of domestic poorpatients and other adverse equity effects6. Who will keep the savings – patients, providers,or intermediaries?Source: This study; see body of this report for details. Note: The findings in this matrix were based solely on the review of theliterature. They need to be validated by industry stakeholders.F. Concluding NotesMedical tourism is a complex multisectoral endeavor encompassing medical care, health carefinancing, travel, tourism and accommodation, trade and industrial clustering, communication includingsocial media, and nonmedical service delivery and facilitation. It presents vast opportunities for growth,for creating local employment, for industrialization and skill-building, and for reversing the brain drain.Careful cross-subsidization can bring immense benefits to poorly funded government health facilities.Potential ripple effects exist of higher-end care improving quality in lower-end care. Finally, medicaltourism provides a wonderful opportunity for global caring and multicultural exchange.xiv
Page 3: AbstractMedical Tourism in the Phil
Page 6 and 7: Table of ContentsAbbreviations and
Page 8 and 9: List of TablesTable 1. WTO’s Mode
Page 11 and 12: c. Epidemiologically, the disease b
Page 13 and 14: Revenue and Cost Trends of Selected
Page 15: BenchmarksStatus10 Adoption of “h
Page 19 and 20: Chapter I. Background“Once your t
Page 21 and 22: Chapter II. The Global Market for M
Page 23 and 24: A major industry weakness is the ab
Page 25 and 26: B. Demand, Revenues, and Market Opp
Page 27 and 28: dermatology, 6.8 weeks; and cardiol
Page 29 and 30: trends globally since 1990 15 : (1)
Page 31: Table 5. Top 20 Medical Tourist Des
Page 34 and 35: Chapter III. Philippine Medical Tou
Page 36 and 37: f. HealthCORE’s (2011) estimate o
Page 38 and 39: seek better health care, 15 percent
Page 40 and 41: Cardinal Santos San Juan City P 197
Page 42 and 43: sources, bone marrow and peripheral
Page 44 and 45: found between siblings, but even th
Page 46 and 47: Zen Institute (medicalspa)Bonifacio
Page 48 and 49: control the dangers of poorly regul
Page 50 and 51: American Eye CenterAsian Eye Instit
Page 52 and 53: Medical andDental PracticesRate (ov
Page 54 and 55: The benchmarking exercise did not b
Page 56 and 57: d. Providence Hospital Inc., in Wes
Page 58 and 59: Patients/Consumers”) with 41 year
Page 60 and 61: Benchmark #14: Advancement in techn
Page 62 and 63: society for Quality in Healthcare a
Page 64 and 65: H. Travel and Accommodation Benchma
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Figure 3. Price Variation Among Sel
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Chapter VI. S.W.O.T. Analysis“Dev
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insider noted, “You cannot play i
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Continued high-cost care in advance
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“medical complication” (Medical
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Chapter VII. Conclusions and Next S
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ReferencesABS-CBN News (2013). Medi
Page 80 and 81:
De la Cruz, Stef (2012). Is Stem Ce
Page 82 and 83:
Marsek, P.W. and F. Sharpe (2009).
Page 84 and 85:
Trade Daegu (2013). Daegu Global Me
Page 86 and 87:
what have failed, and the means to
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Annex 3: Comments on the Draft Sena
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